the business value of a paas (presented by kieron sambrook smith, chief commercial officer,...
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The Business Value of a PaaSor even better
Platform.sh gives you wings
eZ User Conference, Paris, October 2016
Kieron Sambrook-Smith, Chief Commercial Officer, Platform.sh
Platform.sh gives your organisation wings
IT is central to value creation & customer acquisition
Regime change across development-operations-live has serious effects on your business service
Overview
1. Who we are
2. What is the Platform.sh PaaS doing ?
3. Development team value
4. Operations value
5. Business value
Agenda
6 years old, and we know quite a bit about mission critical
2,000+ customers in 110 countries, growing at 300% yoy
We’ve won quite a few awards
Many well known brands & strategic partnerships
Who we areOK that’s neat
Automation & consistency that just allows code to run
Clone live running services & web-sites in seconds
Good for production, great for development
Repeatability inspires confidence to change everything
High availability (HA) & performance
Containers and triple redundancy
Stack is engineered for performance and highly suited to mission critical
We let code run“Develop, Deploy, Rinse and Repeat”, Damien Tournaud, CTO Platform.sh
What is Platform.sh doing?Business process point of view
3 types of work: Planned work, Changes & Unplanned work
Platform.sh reduces unplanned work, and makes it all quicker and safer
Development Operations Live Service
Agile development
Testing
UAT
Systems & environments
Servers & hosting
Security of data
Marketing
Services
Sales
Support
1. Fast onboarding for developers, contractors & 3rd parties
2. Developing & test every feature in a copy of live
3. See how it deploys, and then how it works
4. Automated testing in the background
5. No more tickets and no more waiting to get things, or to change things
Development workflowIt’s everything we’ve ever wanted. We just didn’t know it until now…..
Development Operations Live Service
Support
1. Push back the point where requirements need to be known in full
2. Delay the need to make irreversible design commitments
3. Produce usable business value earlier
4. Deliver projects to requirement, on time and under budget
Supporting agilePlatform.sh makes agile even more agile, and faster too….
“I’d say overall developer productivity has improved about 20%”
“We’re now saving the time and effort of 4-5 full-time technical staff (£300,000 p.a.) to do what the developer can do now at the touch of a button.”
“Code review, functional approval and UAT between the 10 strong distributed team, design agency and management improved dramatically overnight”
“The entire UAT problem has gone away now, I’d say the whole process is about 7 times faster.”
“We issue 80% fewer tickets than we used to, and most of those are knowledge sharing opposed to issues.”
“Our deployment cycle used to be twice a month, and only during low traffic. We now release daily, whatever the site is doing!”
“Coding accuracy and design velocity improved by over 20%. Downtime has been virtually eliminated…..”
What customers sayReiss, TES Global, Studio Aqua
These days IT is present in nearly everything we deliver as a business, so all the processes that exist
between the developer and the live system - development to operations, or DevOps - are significant
to the customer experience. So it stands to reason that better DevOps can impact the live service in
many different ways, and much of this can be turned to competitive advantage.
“DevOps are defined as a set of principles and process management practices that aim to
make software building, testing & release management fast and reliable”
Operations valueAutomating the entire DevOps process block…..
Development Operations Live Service
“Perfect consistency between environments allows us to deploy to live at any-time without worrying about errors, I don’t think we’ve ever had an issue with the production service.”
“We don’t need DevOps anymore, nor do we have to wait hours or days for the vendor to respond to our tickets”
“Tickets in QA have disappeared”
“We no longer pay for massive permanent resource allocations to meet unknown future peak traffic, because we know we can rely on a robust stack which scales seamlessly in minutes when needed.”
“Platform.sh scaled us up and performance was great right through the peak 5,000 concurrent users.”
“We upsized to a PE96 during the summer sale and performance was phenomenal. The old architecture needed way more hardware during this period and it still used to fall over”
What customers sayBritish Council, Canadian Football League (CFL), Reiss
1. Deployment confidence & speed allow you to think differently about your service offering
2. No more change freeze during peak periods
3. React to real-time analytics to optimize revenue
4. Change your cost model
5. High performance & competitive advantage
Business valueLet’s start thinking differently about hosting….in fact let’s not think about it at all.
Development
Operations
Live Service
Far better productivity Fully automated Competitive advantage
Risk free Continuous Delivery
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