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IPAC-CSO Education Day, May 8, 2014

The 3Cs of Leadership… in Our Clean Hands

Dr. Linda Pickard, PhD CEO, Pickard & Laws

905-824-2446 lpickard@pickardlaws.com

Profile: Linda E. Pickard Ph.D.

Award-winning instructor/adjunct professor, McMaster University;

designer of innovative leadership programs

Social media writing: twitter.com/lindapickard;

nkleadership.blogspot.com

Areas of specialty: neuro-leadership (applying brain science to

leadership behaviour), visioning, strategic thinking & planning,

leading change, executive coaching

President & CEO, Pickard & Laws

Hon. B.Sc.(Food Sciences), Dip. Nutr. (Public Health Nutrition),

M.Ed., Ph.D. (Educational Psychology, Toronto)

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Brain Politics: Social Needs Are Treated

Much the Same Way in Our Brains As Need

for Food and Water

Thoughts drive

emotions and

emotions drive

motion

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Today’s Objectives

1. Explore the practice of leadership through three lens – charisma, character and confidence;

2. Within the frame of the 3Cs, identify how our “brain bugs” perpetuate biases and get in the way of new habits;

3. Add to your tool kit of effective leadership practices.

A Framework for Exploring

Leadership

3Cs: Charisma, Character and Confidence

3Ps: Passion/Purpose, Ponder and Practice

Emotional “Contagion” - Where

Leadership Begins??

True or False?

Leaders who focus on reason not

emotions are more effective.

If You are not “Loveable” (Warm) Can You

Survive on “Strength” (Competence) as a

Leader? “Lovable”

• Warmth

• Communion

• Trustworthiness

“Strong”

• Competence

• Credentials

• Confident

Charisma Concepts

• The Golden Circle – Start

with “Why”

• Purpose and Passion

• Fighting for a cause

• Warmth versus

competence

What

How

Why

What is Charisma?

• Greek word “gift”

• Religious connotation:

“of the spirit” and

“inspired”

• “Visionary”, “energetic”,

“unconventional”

• Beneficial in times of

distress (psychic,

political, economic,

ethical, religious)

Charisma is Top Leadership Quality

Across 67 Cultures

• Inspirational

• Positive

• Encouraging

• Motivating

• Confidence-building

- Globe Leadership

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Reason or Emotions? Loveable or Strong?

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Leadership Success Starts with the Big

“Why?” (Passion and Purpose)

The invisible leader is common purpose, the

One holding Many (means and ends).

-- Mary Parker Follett, early 20th century guru, In Prophet of

Management

Character Concepts

• Inner Theatre

• Narcissism ?? (NO)

• Openness

• Conscientiousness

• Humility

Ancient Instincts Make Us “Blind”

http://www.youtube.com/watch?v=AiAHlZVgXjk

Some People are More Sensitive Than

Others to the Environment

Character: How Your “Inner Theatre”

Shows Up and Leads the Way

More About Character

• Comes from Greek word

“engrave”

• Sum of deeply engrained

patterns of behaviour (“inner

theatre”)

• Acquired through genetics and

culture

• Shapes ideals, values, pattern

of information processing

• Used interchangeably with

personality

Debug:Find Your Inner Mandela

A “Yes…and” Culture Builds Resilience

Increases positive moods, opens up our minds

Leads to more creative connections, deeper

insights

Sustains a virtuous circle of engagement

– T. Amabile, et al, (Spring/Summer 2006), Emotions and Creativity

at work, Rotman Magazine.

Be Realistically Optimistic

• Take time to reflect

(sharpening attention)

• Be a PEA (Positive

Emotional Attractor) not

an NEA

• Be interested rather

than interesting

(relationship-building)

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Disasters Large and Small Reside in

Character: Antidote>>PONDER

Confidence Concepts

• Start a habit, not stop (what

fires together wires together)

• Observe and Imitate (peer

influence)

• Growth Mindset (fail fast, try

again)

• Tenacity (“Grit”)

• Deliberate Practice (doable

stretch goals, practice,

reflect, interrogative self-

talk)

Confidence and Competence: The

Paradox “Low”/Modest Confidence

• Aids in adapting to

environment

• Enables paying attention to

situation

• Catalyzes self-improvement

High Confidence

• Increases danger of narcissism

• Can lose touch with reality

• Can become morally

disengaged

Which Factor Motivates People the Most?

The Least?

1. Recognition 2. Incentives 3. Interpersonal support 4. Clear goals 5. Progress & small wins

The Glue that Binds:

Deliberate/Deep Practice

Considerable and specific practice that

focuses on tasks beyond current level of

comfort and competence

There is absolutely no evidence of a fast track

for high achievers.

Build Confidence by Stretching

Zone of Proximal Development

Foundation for Leadership Mastery:

3Cs and 4 Ps

• Charisma (a cause)

• Character (challenge

‘ostrich self’)

• Confidence (growth

mindset)

• Purpose and Passion

• Ponder

• Practice (deliberately)

Practice Lollipop Moments

https://www.ted.com/talks/drew_dudley_everyday_leadership

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