the 10 conversations leaders must have

The 10 Conversations Leaders Must Have

Dr Tim Bakerwww.winnersatwork.com.au

tim@winnersatwork.com.au

It’s all about the conversation

Organisations are

conversations

Organisations are

a series of

conversations

Good quality

conversation is

sadly neglected

The ‘art’ of

conversation

Have we lost the need

for conversations?

I don’t have

time for

conversations

Leadership is a

relationship

The Coaching Conversation

The Mentoring Conversation

The Delegation Conversation

The Visioning Conversation

The Encouraging Conversation

The key to bringing out the best in others

is to express appreciation, acknowledge

contribution, and celebrate

achievements.

Baker & Warren - Conversations at Work

The Five Conversations FrameworkDate Topic Content Key Questions

Month 1 Climate review Job satisfaction, morale

and communication

• How would you rate your current job satisfaction?

• How would you rate morale?

• How would you rate communication?

Month 2 Strengths

and talents

Efficiently deploying

strengths and talents

• What are your strengths and talents?

• How can these strengths and talents be used in your current and

future roles in the organisation?

Month 3 Opportunities

for growth

Improving performance

and standards

• Where are opportunities for improved performance?

• How can I assist you to improve your performance?

Month 4 Learning and

development

Support and growth • What skills would you like to learn?

• What learning opportunities would you like to undertake?

Month 5 Innovation and

continuous

improvement

Ways and means to improve

the efficiency and

effectiveness of the business

• What is the one way that you could improve your own working

efficiency?

• What is the one way that we can improve our team’s operations?

Baker, T. (2013). The End of the Performance Review: A New Approach to Appraising Employee Performance

• The 8 Values of Highly Productive Companies

• Attracting and Retaining Talent: Becoming an Employer of Choice

• Maximising Your Impact: Getting What You Want Ethically and Honestly

• Performance Conversations that Make a Difference Converting Job Descriptions to Role Descriptions for Better Performance

• The 8 Performance Myths Holding Organisations Back from Optimal Performance

• Building Trust and Performance Through a Culture of Conversation

• The 4 Strategies for Maximising Influence

• The Five Conversations Framework: A Highly Effective Alternative to the Performance Review

• Shifting from Performance Appraisal to Performance

• Tools for Effective Feedback: Creating a Culture for Performance Improvement

www.winnersatwork.com.a

u

Dr Tim Baker

tim@winnersatwork.com.au

0413 636 832

www.winnersatwork.com.au

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