telus in health presenter: ron sparks, general manager...4 who is telus? 4 canada’s...

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TELUS in Health

Presenter: Ron Sparks, General Manager

2

Welcome to TELUS Health Webinar

2

Presenter: Ron Sparks, General Manager

We will be getting started in a few minutes.

Thank you for your patience

QuestionsPlease use the chat functionality to

direct your questions

4

Who is TELUS?

4

Canada’s fastest-growing national telecommunications company

$12.6B of annual revenue

12.5M customer connections

Wide range of communications products and services including health solutions,

wireless, data, internet protocol (IP), voice, television

8.4 Million wireless subscribers

Committed to offering an unparalleled customer experience shown through

industry leading low churn on a national basis for wireless solutions

5

More About TELUS Health

5

TELUS is committed to providing solutions that positively impact Canadians

TELUS provides a wide selection of healthcare solutions to Canadians

TELUS has been serving the healthcare sector for 10+ years

Canada’s largest healthcare technology company

$1.6 billion investment in healthcare

1,700 dedicated team members

7

Patients and

Consumers

Primary Care

Allied care

providers

Pharmacists

Specialists

Hospitals

Home care

organizations

Connections are electronic & patient centric

The Challenge

8

TELUS Health: 3-Step Strategy

Reaching Physicians

20,000 physicians | 1 in 4 in Canada | 30%+ using Mobile EMR

Reaching Payers

40% of all claims in Canada adjudicated by TELUS | 40,000+

Extended Healthcare Providers on eClaims

Reaching Hospitals

57 hospitals and 40,000 clinicians using OACIS solution

37 hospitals and 42,000 users connected on cGTA

Reaching Pharmacies

30% in Canada using TELUS pharmacy solutions

6,200,000 online medication refills completed through Pharma

Space

Reaching Consumers

230,000 registered Pharma Space users

6,000 consumers have used our telehomecare service

Build reach to allow

interconnectivity1

Develop a

collaborative

health ecosystem2

Create quantifiable

health outcomes3

9

Why the Nightingale Acquisition

This acquisition and the integration

of Nightingale within TELUS Health

supports our strategy to build a

growing ecosystem of care

providers and patients who take

advantage of collaborative tools, in

support of driving better health

outcomes for Canadians

10

Short & Mid-term Strategy

TELUS will honour existing contractual obligations and ensure you are

provided with a stable, reliable product

TELUS will support your use of Nightingale On Demand for up to 36 months,

in line with existing contractual obligations

You will be given the opportunity to transition to another TELUS EMR for free

and we will ensure no data is left behind with the help of our Data

Conversion Utility

TELUS will not be releasing v10 however we will be looking into adding

certain features from v10 onto other TELUS Health EMR platforms

11

TELUS Health EMR for Family Physicians & Specialists

Physician EMR Users

EMR physicians are Specialists

20,000+

1 in 5

6 TELUS Health EMRs across Canada

Canada’s #1 EMR Solution

12

Results From Physician Survey

Better or much better quality of care since implementing EMR

TELUS Health EMR Physicians: 77%

EMR Physicians Nationally: 66%

Productivity has increased or greatly increased at medical practice since implementing EMR

TELUS Health EMR Physicians: 65%

EMR Physicians Nationally: 42%

13

Key EMR Capabilities

Easy to use

Alerts and messages

Efficient workflows

Configurable templates

Prescribing tool

Mobile access to the EMR

Referral management

Optimized billings

Searches and reports

3rd party integration

14

Mobile Access to the EMR

Instant access in emergencies

View scheduling and chart anywhere, anytime

Upload photos directly to chart

Access from hospital

Available with most TELUS EMRs

15

Easy To Use

Complete medical record

Interactive growth charts

Problem and treatment history

Support for coordinated care

Streamlined and intuitive

16

Configurable Templates

Electronic requisitions

Custom forms

Acute care Encounter Assistants

Structured SOAP notes

Quick letter templates

Stamps, Custom Forms, & Encounter Assistants

17

Community Portal – Excellent Support Resource

Support from peers

Request features

Vote on the roadmap

Access forms library

18

Exclusive Nightingale EMR Customer Offer!

19

We Are Here For You – Contact Us Anytime

Website: https://www.telushealth.co/page/nightingale-joins-telus-health/

Email: telussales.emrs@telus.com

Phone: 1-877-570-5581

QuestionsPlease use the chat functionality to

direct your questions

Thank you

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