taus dqf webinar: from labs to market - 25 september 2013

Webcast17:00-18:00 CET, 25 September

TAUS Dynamic Quality FrameworkFrom Labs to Market

Aims

1. Context2. Overview of current resources3. Outline upcoming activity

Agenda

1. Welcome and Context (Jaap van der Meer)2. DQF Overview (Rahzeb Choudhury)

1. e-Learning (Willem Stoeller)2. DQF Tools (Maxim Khalilov)

3. Q&A

The DQF in ContextJaap van der Meer

Evolution of the Translation Industry

From the TAUS Translation Technology Landscape Report (April, 2013)

Is the translation industry ready?

Where We Stand

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Together We Know More

We KnowBetter

Our Vision

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Human Language ProjectCollaboration between business,

government and academia worldwide

DataTranslation data of 400 most spoken languages in the world (160,000 language pairs).

TechnologyCentral resource for education and advancement in open-source and commercial MT.

InteroperabilityCoordinate translation web services to optimize connectivity.

MetricsProvide for measuring and benchmarking translation quality.

Think of: the Human Genome Project: a $3.8 Billion

investment in sharing data about the human genome drove $796 Billion in economic impact, and spurred growth in the life sciences industry.

Why TAUS – From Think Tank to Industry-Shared Services

TAUS is a member organization for the global translation industry. Founded in January 2005 as a think tank TAUS has evolved to a global platform supporting corporations, government organizations and translation suppliers to innovate and automate their business.

Innovation Think Tank Industry-Shared Services

Resources Insights Data & Apps Metrics

TAUS offers guidance and indispensable industry support services to every agency and company and every buyer of translation services and technologies. TAUS also runs a program of industry events around the world that attracts a vibrant community of executives and entrepreneurs from the global content and translation industries.

2005 2006 2008 2009

DQF OverviewRahzeb Choudhury

See evaluation.taus.net

e-LearningWillem Stoeller

Objectives

• Upon completion of this program, you will: – Better manage the issues related to managing

translation quality– Appreciate how different quality management

standards can contribute to managing translation quality

– Be able to place the TAUS Dynamic Quality Framework within the context of quality management models

– Be able to use the DQF resources to guide your evaluation decisions

Target Audience

• Anyone interested in translation quality– TSP project managers, quality managers and lead

translators– Translation buyer project managers, quality

managers and lead translators– Other translation professionals interested in

translation quality using machine or human translation

– TAUS membership not required

Agenda

Quality Management in Translation and the

TAUS Dynamic Quality Framework

Self Study

IntroductionQuality

Management Standards

DQF Overview

Experience with DQF

Certification Test

Temporary License

Hands-on with DQF

Quality Management Standards

Quality Management Standards

General Standards

ISO 9001:2008

PMBOK® Guide CMMI Six Sigma

Translation Specific Standards

EN15038 CAN CGSB 131.10

ASTM F2575-06 Standard

Guide

Quality Management Standards: to Remember

Manual

Processes (What & When)

Work Instructions (How)

Records

QMS

Project managementguidelines Continuous improvement

Use Metrics and BSC

F2575: definitions and specifications

The Dynamic Quality Evaluation Framework

19

Initial Project Participants

Published Reports

The Dynamic Quality Evaluation Framework

23

The Dynamic Quality Evaluation Framework

24

DQF Knowledge Database

Adequacy/Fluency

Adherence to regulatory

instruments

Community-based

evaluation

Customer feedback

Error typology

Readability evaluation

Usability evaluation

The Dynamic Quality Evaluation Framework

25

The Dynamic Quality Evaluation Framework

26

DQF Case Studies

• I conducted four interviews with TAUS members regarding their experience with DQF:

DQF Case Studies - EMC

DQF

Compare MT systems

QE of translations

MT/PEMT performance

DQF Case Studies - AVB

DQF

Compare MT systems

QE of translations

MT/PEMT performance

DQF Case Studies - Pactera

DQF

Compare MT systems

QE of translations

MT/PEMT performance

DQF Case Studies - Intel

DQF

Compare MT systems

QE of translations

MT/PEMT performance

Quality Management in Translation and the

TAUS Dynamic Quality Framework

Thank you for your attention!

Tools DemoMaxim Khalilov

DQF OverviewRahzeb Choudhury

Upcoming DQF Report

New DQF Content Profiling v2 being tested

TAUS QE Summit

Question and Answer

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