tanzil rehman - ''assessing talent strategies with data
Post on 17-Oct-2014
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Common workforce analytics and planning challenges cited by HR leaders
What Metrics Are
Typically Available?
What Decisions Does
the CHRO Make?
Recruiting
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Hmmm…so if HR isn’t doing analytics, what happens to all
that data?
than low performers to be users of analytics
Source: “Analytics: The New Path to Value”, Massachusetts Institute of Technology, October 2010.
Top-performing companies are
3X more likely
“ “We know from our workforce planning that nearly 1,000 engineers are needed by 2020 and within that time up to one third of our engineering workforce could retire. This is one of the biggest challenges we face as a business.
STEVE HOLLIDAY, CEO
“ “• Providing scholarships to
technical officers
• Building pipeline in school age children and increased graduate program
• Introduced flexible career paths for critical roles
• Auditing operating risks and expenses for real-time adjustments to policies and programs
•40+% of critical job roles at risk of retirement by 2020
•Decreasing supply of engineers
•Olympics, rail system, clean energy increased demand for new/different hires
• SuccessFactorsWorkforce Planning
• Created multiple supply and demand scenarios
• Identified skills and talent gaps and action plan to address
EXECUTION GAP SOLUTION RESULTS
How do we do it?
•Branding and advertising
• Improve customer satisfaction
• Improve employee satisfaction
• Improve service delivery
•Access new markets
•Attract and retain top-tier employees
• Ensure workforce demographics mirror customer base
• Emphasize performance management expectations
•Assess Total Cost of Workforce
• Identify pockets of excessive turnover cost
•Managing salary growth
• Strengthen non-financial EVP
•Average Manager Tenure
• Employee Retention Index
•Managerial Quality Index
• Staffing Rate - Expatriates
• Training Hours/FTE
•Voluntary Termination Rate - HIPO
• Employee Retention Index
•Managerial Quality Index
• Employment Brand Strength
• Ethnic Background Staffing Rate
• Performance Rating Distribution
•Voluntary Termination Rate
•Market Compensation Rates
•Net Hire Ratio
•Return on Human Capital Investment Ratio
•Operating Profit per FTE
Corporate
Strategy
Business
KPIs
HR
KPIs
Functional
Strategy
Customer Acquisition
Customer Retention
Hire Top Talent
Diverse Workforce
Reduce Turnover
Manage C&B
Improve PerformanceGrow Market ShareReduce Operating
Expenses
CRM Recruiting Survey OperationsHRIS Financials Labor Stats Talent
Workforce PlanningWorkforce
Analytics
2,000+ Metrics, Reporting, Analytics, Workforce Planning
Benchmarks & Peer Networking
Performance
Integrating data from
disparate sources,
providing out-of-the-
box content and
insights
“Is there a positive correlation between pay and performance?”
“Which managers best align people’s goals with our strategy?”
HR
EMPOWEREMENT
EXECUTIVE
INSIGHT
BUSINESS
ENGAGEMENT
“How well do I develop high performers compared to other managers?”
Dashboards and KPIs
SAP-SuccessFactors Supports
Your Growing Needs
WORKFORCE
ANALYTICS
WORKFORCE
PLANNING
Key metrics: retention, mobility, headcount, diversity, etc.Analyze correlation across talent, HR and business metricsMeasure business impact of HR
Forecast skills gaps
Predict financial impactScenario simulationsBuild workforce strategies to
mitigate execution risk
REPORTING &
TALENT
INSIGHT
Reporting: query, design,
distributeDashboards: real-time overviewsInsight: Benchmarks, time trends,
pivots, relations across
processes, etc.
Performance
Learning
Development
Compensation
SuccessFactors
BizX Suite
Recruiting
Employee
Central
Process insight Business impact insight Future insight
Workforce demand
and supply data
Pay-roll &
benefitsFinancials
Employee
Surveys
Budgets,cost & revenue
projections, etc.
Strategictargets, riskassessment, org. changes, etc.
WORKFORCE
DATA
WAREHOUSE
3rd party
talent appsHRIS
300+ 100
Successful implementations
Days to implement workforce data
30
Years asdomain leader
Combining natural language with analytics and metrics for improved
decision making
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