take me there

Take Me There

Drew BregelJoe Woo

Joel ShapiroMarianne Goldin

YOUR PUBLIC TRANSIT GURU

CSE 441Winter 2009

TransitQuestions & Answers

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Planning Questions

When is my next trip possible?

What’s the address?

Can I get to the stop in time?

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Street Questions

Did the 75 go by already?

How do I get there from here?

Where is the time table?

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Traditional Solutions

Planning the same trips, again

Scheduled timetables versus reality

Info sources that aren’t mobile ready

?

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Our Solution

Predict your destinations

Real-time transit data

Destination focused route planning

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Tasks

Easy–Find when the next bus home

arrives

Moderate–Plan a trip to a favorite

destination

Difficult–Plan a trip to a new destination

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Easy Task

Frequent trip

At work

Time to go

home

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Easy Task

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Easy Task

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Moderate Task

Go to favorite

bar

Not normal

time

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Moderate Task

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Moderate Task

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Moderate Task

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Moderate Task

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Difficult Task

New

destination

Needs to

search

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Difficult Task

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Difficult Task

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Difficult Task

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Difficult Task

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Difficult Task

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Difficult Task

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Difficult Task

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Difficult Task

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Difficult Task

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Outline

Task Refinement

UI Design Evolution

Evaluation & Usability Results

Future & Related Work

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Principal Tasks: Old and New

First Task:Reduced from four screens to two.

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Principal Tasks: Old and NewSecond Task:

Changed from planning new trip to retrieving a saved trip.

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Principal Tasks: Old and New

Third Task:Changed from “tagging” conditions of a trip to planning a new trip.

New trip screens reduced from six to four pages in Take Me There vs. MyTransitTracker.

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Planning a trip in MyTransTracker

Planning and taking a new trip in Take Me There

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Rationale for Task Changes

When the scope of the program changed, so did the tasks– Tagging proved to be a confusing

idea for users.

Why our three final tasks?– They represent the final and most

important three features of the program.

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Design Evolution

The Home Screen tells users where they are and what trips they might want to take.– Trips are based on their habits at said

time.

MyTransTracker “Home” screenTake Me There “Main” Screen

Design Evolution Cont.

MyTransTracker focused on multimodal transportation.

Didn’t take into account time well in planning screens.

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Take Me there asks users in plain English what they’re looking to do.

Ease of use was priority in new trip planning, tends to be overcomplicated.

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Usability Testing

Web-Based Usability Study– 23 completed testing– 80% used the same routes most of the

time

Emulator-based Usability STudy– Median age = 22

• 3 males, 2 females– All used web-based transit

applications• 3 of 5 used mobile applications

– Users used busses on average 6.8 times/week

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Usability Results

Users were generally impressed with real-world applications.

Confused by terminology– Tabs were changed from “Home,” “New,”

“Saved” to “Main,” “Plan Trip,” “My Places.”

Confused by icons and labels– Clear separation of buttons vs. text was

implemented.

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What parts do we need?

Static Location Data– Jim’s house, work

Current Location Information– GPS Information– Map and Direction Information

Transit Information– Bus Status– Trip Planning

Destination Classifiers– Track and learn users travel patterns

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Future & Related Work

Google maps mobile• Location information• Trip planning• Map content• Detailed trip information

One Bus Away (.org)• UW CSE, Go Dawgs!• Explore your neighborhood• Back end ready to go now• Starting to build a mobile app

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In Summary

Predict your destinations–Plan once, travel many

Real-time transit data– Just what you need

Destination focused trip planning–Finding a way to get you there

Coming soon to you–Putting all the pieces together

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Questions

Thanks to:Susumu HaradaJames Landay

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