system ergonomics - week 1

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Hendrick H., Kleiner B. (2001) Macroergonomics: An Introduction to

Work System Design. USA: HF/E Society.

Hendrick H., Kleiner B. (2002) Macroergonomics: Theory, Method, and

Applications. USA: HF/E Society.

Hudson W., Haas R. (1997) Infrastructure Management). USA:

McGraw-Hill.

Moray N. (2005) Ergonomics: Major Writings, The History and Scope of

Human Factors. London: Taylor & Francis.

Wilson J., Corlett N. (2005) Evaluation of Human Work (3rd edition).

London: Taylor & Francis.

• Also known as Wicked problem

• Does not have a well-defined form

or structure

• Dimensioned

• Has variables

• No single, clear-cut solution

• Well-defined problem

• Has a specific solution

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