sxsw interactive 2015: building trust in community marketplaces

Post on 05-Dec-2014

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Presentation materials for panel on building trust in community marketplaces, for consideration for SXSW Interactive 2015

TRANSCRIPT

Building Trust in Community

MarketplacesSXSW Interactive 2015

Community Marketplaces

Benefits & Rewardsof Community Marketplaces

Challenges of Community Marketplaces

Strategies & Approaches

BrandingPlatform-Integrated Features

Communication & TransparencyCustomer ServicePayment Security

Insurance

Branding & Community

Branding & Trust

Platform-Integrated Features

Public ProfileReviews & FeedbackVerificationSocial Media

Public Profile

Reviews & Feedback

Verification

Social Media

Communication & Transparency

Customer Service

Payment Security

Insurance & Liability

Handling Disputes, Complaints & Disasters

Government Regulation

Thank you!

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