swot: does anyone besides mba professors and consultants use it?

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Recently I came across a research done back in 1997 that empirically proved that SWOT does not work! It seems that SWOT is promoted as a must-use business tool in any MBA program, and numerous consultants are happy to sell it and its derivatives, but the benefit for the real business is questionable. I shared the results of the research and some thoughts on the topic in the new article and this presentation: http://www.bscdesigner.com/swot-outside-mba-classrooms.htm What do you think about SWOT? It is a must-have business tool or it is more an exercise for MBA students?

TRANSCRIPT

IS THERE ANY BENEFIT OF SWOT OUTSIDE MBA

CLASSROOMS?Based onhttp://www.bscdesigner.com/swot-outside-mba-classrooms.htmBy Aleksey Savkin

BSC DESIGNER

BSC STRATEGY MAP NEEDS AN INPUT

• How are we supposed to get this input?

BSC DESIGNER

BSC’ STRATEGY MAP NEEDS AN INPUT

• How are we supposed to get this input?• How can one come up with a strategy?

BSC DESIGNER

BSC’ STRATEGY MAP NEEDS AN INPUT

• How are we supposed to get this input?• How can one come up with a strategy?• One of the business frameworks is SWOT analysis.

BSC DESIGNER

Is there any benefit of SWOT outside MBA classrooms?

Source: www.bscdesigner.com

BSC DESIGNER

Is there any benefit of SWOT outside MBA classrooms?

The best business insights are rather spontaneous breakthroughs based on

the experience of my team.

Source: www.bscdesigner.com

BSC DESIGNER

Use SWOT analysis! It allows me to sell consulting services to any company without any learning of

its products and service.

Is there any benefit of SWOT outside MBA classrooms?

The best business insights are rather spontaneous breakthroughs based on

the experience of my team.

Source: www.bscdesigner.com

So what?

BSC DESIGNER

Use SWOT analysis! It allows me to sell consulting services to any company without any learning of

its products and service.

Is there any benefit of SWOT outside MBA classrooms?

The best business insights are rather spontaneous breakthroughs based on

the experience of my team.

Source: www.bscdesigner.com

SWOT! So what?

SWOT AND ITS MODIFICATIONS

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THE VISUAL RERESENTAION OF SWOT ANALYSIS

The SWOT acronym stands for :

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THE VISUAL RERESENTAION OF SWOT ANALYSIS

Strengths and weaknesses are considered to be “internal,”

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THE VISUAL RERESENTAION OF SWOT ANALYSIS

Strengths and weaknesses are considered to be “internal,”

while opportunities and threats are “external.”

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TOWS - A DIFFERENT WAY TO PRESENT

A different acronym of the same words - threats, opportunities, weaknesses, and strengths

BAD NEWS. SWOT DOSEN’T WORK

BAD NEWS. SWOT DOSEN’T WORK

• At least not in a real business environment.

BAD NEWS. SWOT DOSEN’T WORK

• At least not in a real business environment.• Authors of the research ”SWOT Analysis: It’s Time for a

Product Recall” investigated SWOT empirically.

BAD NEWS. SWOT DOSEN’T WORK

• At least not in a real business environment.• Authors of the research ”SWOT Analysis: It’s Time for a

Product Recall” investigated SWOT empirically.• They interviewed executives of 20 UK manufacturing

companies that used SWOT.

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THE RESULTS OF THE RESEARCH

• SWOT analysis typically helped to generate a long list of various factors

BSC DESIGNER

THE RESULTS OF THE RESEARCH

• SWOT analysis typically helped to generate a long list of various factors

• These factors in most cases were meaningless for a business

BSC DESIGNER

THE RESULTS OF THE RESEARCH

• SWOT analysis typically helped to generate a long list of various factors

• These factors in most cases were meaningless for a business

• Found factors were neither prioritized nor verified

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THE MAIN CONSEQUENCE

• None of these companies used the outputs for a future strategy design

• 20 UK manufacturing companies is obviously not a representative sample

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A CRITIQUE OF THE RESEARCH

• Executives could not truthfully say that

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A CRITIQUE OF THE RESEARCH

• Executives could not truthfully say that • They were not influenced in any way by the results of

the SWOT-based brainstorming

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A CRITIQUE OF THE RESEARCH

• If you will read an original article

BSC DESIGNER

A CRITIQUE OF THE RESEARCH

• If you will read an original article• You will agree that something is wrong with SWOT

BSC DESIGNER

A CRITIQUE OF THE RESEARCH

• If you will read an original article• You will agree that something is wrong with SWOT• It is not a magic pill like it is promoted by strategy

consultants

WHY IS SWOT SO POPULAR THEN?

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INFO-PRODUCTS ON SWOT

• The results of SWOT analysis for virtually any company from the Fortune 500 list

BSC DESIGNER

INFO-PRODUCTS ON SWOT

• The results of SWOT analysis for virtually any company from the Fortune 500 list

• These reports were not prepared by the company’s executives

BSC DESIGNER

INFO-PRODUCTS ON SWOT

• The results of SWOT analysis for virtually any company from the Fortune 500 list

• These reports were not prepared by the company’s executives

• They have nothing to do with an actual strategy design process

BSC DESIGNER

INFO-PRODUCTS ON SWOT

• In most cases these reports work as front-end products

BSC DESIGNER

INFO-PRODUCTS ON SWOT

• In most cases these reports work as front-end products

• They are supposed to attract the attention of prospects to some consulting business.

BSC DESIGNER

INFO-PRODUCTS ON SWOT

• In most cases these reports work as front-end products

• They are supposed to attract the attention of prospects to some consulting business.

• Consulting boutiques are the biggest beneficiaries of the SWOT magic pill

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SWOT AS A MAGIC PILLS FROM CONSULTANTS

• SWOT analysis allows them to sell consulting services to any company without a deep learning of its products and service.

BSC DESIGNER

SWOT AS A MAGIC PILLS FROM CONSULTANTS

• SWOT analysis allows them to sell consulting services to any company without a deep learning of its products and service.

• Consultants can focus on asking “right” questions and generating long lists of factors and ideas.

BSC DESIGNER

SWOT IN MBA CLASSROOMS

• SWOT analysis is popular in MBA classrooms

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SWOT IN MBA CLASSROOMS

• SWOT analysis is popular in MBA classrooms• Lectures pay too much attention to SWOT in the

classroom

BSC DESIGNER

SWOT IN MBA CLASSROOMS

• SWOT analysis is popular in MBA classrooms• Lectures pay too much attention to SWOT in the

classroom• A result managers see SWOT as a panacea to any

business problem

SWOT FROM INPUTS TO THE RESULTS

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SWOT INPUTS

• It assumes that the business situation is stable enough

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SWOT INPUTS

• It assumes that the business situation is stable enough

• Another assumption is that inputs are supposed to appear during the brainstorming

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SWOT PROCESS

• The SWOT analysis cannot be underestimated as a brainstorming method

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SWOT PROCESS

• The SWOT analysis cannot be underestimated as a brainstorming method

• SWOT doesn’t give us any method to make an informed assumption

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SWOT OUTPUT

• As any brainstorming method, SWOT generates a list of ideas.

• Another problem with SWOT outputs is that the resulting ideas are given in a list.

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AUTOMATION OF SWOT

• There is no need for an automation of SWOT.

BSC DESIGNER

AUTOMATION OF SWOT

• There is no need for an automation of SWOT.• Using paper and pen to put down ideas that come up

brainstorming

BSC DESIGNER

AUTOMATION OF SWOT

• There is no need for an automation of SWOT.• Using paper and pen to put down ideas that come up

brainstorming• Users of BSC Designer can apply ”Framework – SWOT

and TOWS.bsc” from “Sample Scorecards” folder of BSC Designer installation to support their SWOT analysis.

BSC DESIGNER

AUTOMATION OF SWOT

Find this project in “Sample Scorecards” folder of BSC Designer installation.

TWO MAJOR FLAWS OF SWOT

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TWO MAJOR FLAWS OF SWOT

• Two words “customers” and “education.”

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TWO MAJOR FLAWS OF SWOT

• Customer is not directly involved in this framework

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TWO MAJOR FLAWS OF SWOT

• Customer is not directly involved in this framework• Education is a big deal of finding and “seeing” these

opportunities

BSC DESIGNER

TWO MAJOR FLAWS OF SWOT

• Customer is not directly involved in this framework• Education is a big deal of finding and “seeing” these

opportunities• This process should be run even before getting the

team to brainstorm any ideas.

A BOTTOM LINE

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A BOTTOM LINE

• The obvious benefit is that SWOT gives another perspectives to see the business and its environment.

BSC DESIGNER

A BOTTOM LINE

• The obvious benefit is that SWOT gives another perspectives to see the business and its environment.

• This perspective works great for academic exercises in MBA classrooms,

BSC DESIGNER

A BOTTOM LINE

• The obvious benefit is that SWOT gives another perspectives to see the business and its environment.

• This perspective works great for academic exercises in MBA classrooms,

• but cannot help much with finding a better strategy in complex and uncertain real-life situations that business faces every day.

BSC DESIGNER

A BOTTOM LINE

• SWOT analysis depends a lot on the experience of the team that is using it.

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A BOTTOM LINE

• SWOT analysis depends a lot on the experience of the team that is using it.

• The framework provides a different perspective,

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A BOTTOM LINE

• SWOT analysis depends a lot on the experience of the team that is using it.

• The framework provides a different perspective,• but at the same time it shifts the focus from a

customer.

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A BOTTOM LINE

• The list of generated findings could have been much more useful if these insights could be linked to each other by cause-and-effect connections.

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A BOTTOM LINE

• SWOT is a main academic tool used in the quest for a good strategy.

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A BOTTOM LINE

• SWOT is a main academic tool used in the quest for a good strategy.

• Executives will continue to use the method even if empirical evidence shows that it is not working.

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A BOTTOM LINE

• SWOT is a main academic tool used in the quest for a good strategy.

• Executives will continue to use the method even if empirical evidence shows that it is not working.

• Hopefully, in good hands this business framework will generate some valuable insights.

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A BOTTOM LINE

• What is your experience with SWOT?

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A BOTTOM LINE

• What is your experience with SWOT?• How did it help you with strategy planning?

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• [1] “SWOT Analysis: It’s Time for a Product Recall” Roy Westbrook, Terry Hill (1997) Long Range Planning, 30 (1).

• [2] “Stop SWOT’ing The Small Stuff” Dave Lavinsky, 2013, Forbes

• [3] “Marketing Myopia” Theodore Levitt, 1960, Harvard Business Review.

RESOURCES

BSC DESIGNER

MORE ABOUT THE BALANCED SCORECARD

Find more insightful articles about the Balanced Scorecard in ”Articles” section at www.bscdesigner.com

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THANK YOU!

Feel free to send us your questions using the contact form at www.bscdesigner.com

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