supplier manual
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Supplier Manual Rev./Resp.: 01/PWB
Date: 14 May 2012
Side 2 af 17
1. BRIEF PRESENTATION OF INTERSTIL GROUP: ...................................................................................................... 4
1.1 SUPPLIER CATEGORY: .............................................................................................................................................. 4
1.2 COMMUNICATIONS: ............................................................................................................................................... 4
2. SUPPLIER SCREENING: ........................................................................................................................................ 4
3. PRODUCT DEVELOPING: ..................................................................................................................................... 5
3.1 PSP – PRODUCT SPECIFICATION PAPER: ..................................................................................................................... 5
3.2 TECHNICAL REQUIREMENTS: ..................................................................................................................................... 5
3.3 OFFERSHEET: ......................................................................................................................................................... 6
3.4 PACKING REQUIREMENTS: ....................................................................................................................................... 6
3.4.1 General packing requirements for samples/airfreight: ................................................................................. 6
3.4.2 General packing requirements for spare parts: ............................................................................................ 6
3.4.3 Packing requirements for orders: .................................................................................................................. 6
3.5 SAMPLES: ............................................................................................................................................................. 6
3.5.1 Material Sample: ........................................................................................................................................... 7
3.5.2 Production Sample: ....................................................................................................................................... 7
3.5.3 Master Sample: ............................................................................................................................................. 7
3.5.4 Sales Sample: ................................................................................................................................................ 7
3.5.4 Colour Sample: .............................................................................................................................................. 7
3.6 ASSEMBLY INSTRUCTIONS: ....................................................................................................................................... 7
3.7 BOX LABEL: ........................................................................................................................................................... 8
3.8 CARTON PRINT: ...................................................................................................................................................... 8
4. ORDERS: ............................................................................................................................................................. 8
5. LEAD-TIME AND ETD: ......................................................................................................................................... 9
6. JIT REPORT: ........................................................................................................................................................ 9
7. LATE DELIVERY: .................................................................................................................................................. 9
8. SPARE PARTS: ....................................................................................................................................................10
9. LOADING: ..........................................................................................................................................................10
9.1 LOAD ABILITY: ...................................................................................................................................................... 10
9.2 LOADING LOOSE LOADED IN CONTAINER: ................................................................................................................... 10
9.3 LOADING ON PALLETS: ........................................................................................................................................... 11
9.4 LOADING ON SLIP SHEETS: ...................................................................................................................................... 11
10. THE CONTAINER: ...........................................................................................................................................12
10.1 FUMIGATION: ...................................................................................................................................................... 12
10.2 20’ CONTAINERS: ................................................................................................................................................. 12
10.3 MIX LOGISTIC: ..................................................................................................................................................... 12
10.4 CONDITION OF THE CONTAINER: .............................................................................................................................. 12
10.5 MOISTURE ABSORBENT MATERIAL: ......................................................................................................................... 12
10.6 SECURING THE GOODS: .......................................................................................................................................... 13
11. SHIPPING REQUIREMENTS: ...........................................................................................................................13
11.1 FOB NOTES: ....................................................................................................................................................... 13
11.2 SHIPPING DOCUMENTS: ........................................................................................................................................ 13
Supplier Manual Rev./Resp.: 01/PWB
Date: 14 May 2012
Side 3 af 17
11.3 ORIGINAL INVOICE INFORMATION’S: ........................................................................................................................ 13
11.4 ORIGINAL PACKING LIST INFORMATION’S: ................................................................................................................. 14
12. PAYMENT: .....................................................................................................................................................14
13. QUALITY: .......................................................................................................................................................15
14. QUALITY CLAIMS AND COMPLAINTS: ............................................................................................................15
15. SOCIAL AND ENVIRONMENTAL RESPONSIBILITY: ..........................................................................................15
15.1 CHEMICALS: ........................................................................................................................................................ 16
15.1.1 REACH: .................................................................................................................................................... 16
15.2 FLEGT: .............................................................................................................................................................. 17
16. SAFETY REQUIREMENTS OF THE PRODUCTS: .................................................................................................17
16.1 EN-STANDARDS: .................................................................................................................................................. 17
16.2 TEMPERED GLASS: ................................................................................................................................................ 17
16.3 MIRROR: ............................................................................................................................................................ 17
Supplier Manual Rev./Resp.: 01/PWB
Date: 14 May 2012
Side 4 af 17
1. Brief presentation of Interstil Group: The company was established in 1993 under the name of Instyle Europe A/S and afterwards in
2004 sold to the Norwegian furniture company Interstil. The company is today part of a major
furniture group with fully operational companies in Norway, Denmark, Sweden and China. Interstil
Group is owned by holding company Inbo A/S, who has Jysk Holding as main Shareholders.
The following Contract together with the Supplier Manual is valid for all purchase agreements
between Interstil Group and the Supplier. Contract and Supplier Manual outlines Interstil’s
regulations on how to cooperate with Interstil Group in order develop a long term cooperation
and business relationship.
Please read the Contract and Supplier Manual carefully and make sure you follow all procedure
and points. The manual clarify most of your questions in relation to cooperation between Interstil
Group and Supplier.
1.1 Supplier category: Interstil Group believes in relations between customers, colleagues and with close business
partners who are to grow and develop in cooperation with Interstil. These relations must be based
on a positive, proactive attitude, and the relations must be honest in every sense of the word.
Based on how the Supplier in general performs, we divide our Supplier in below category:
???????
Division of the Suppliers is made according to:
???????
Once a year our purchasers in charge decide who will become Gold Supplier. A Gold Supplier will
be the one that we give priority when decide where to place orders and new items etc.
1.2 Communications: Mail’s and issues addressed to Supplier must be answered within 48 hours with feed back.
2. Supplier screening: Interstil Group has decided to screen all new Suppliers with a commercial screening document and
a technical screening document:
1. Commercial Screening: All new dialogs with a potential Supplier will start up with focus on
the commercial screening. The commercial screening document must be completed
together with your Interstil contact person. The intention with the commercial screening is
to
Supplier Manual Rev./Resp.: 01/PWB
Date: 14 May 2012
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2. Technical Screening: After we have approved the Supplier according to the commercial
screening we will make a technical screening. The intention with the technical screening is
to clarify if the Supplier has the right technical equipment and knowhow for assignment.
We make the screenings in order to have the best possible foundation to evaluate if the Supplier
fits into our company and match the product and volume that must be produced.
Commercial screening document
Technical screening document
3. Product Developing: Product developing is the process from product idea to mass production. This is a very important
process for Interstil Group, because it is based on this process we receive orders from our
customers.
Interstil Group operates with a lot of different standard documents and general requirements
which will help us to avoid construction- and quality problems. Section 3 in this manual will give
you access to all our standard documents and requirements in the product developing process.
3.1 PSP – Product Specification Paper: For new products we will normally provide simple inquiry or PSP to you in order for you to replay
with prices on offersheets. We have 3 different product specification papers:
Simple inquiry: We will normally hand over this document to Supplier in the beginning of
the process for a new product. This product specification paper allows the Supplier to give
Interstil Group proactive solutions for product improvement. This in order to adapt the
product in the best way for Supplier’s production with the result of achieving the best
price.
PSP: PSP is the complete product documentation. We either made this by our self or
require PSP from Supplier before first mass production on all items in solid wood,
MDF/chipboard and complicated items.
PSP light: PSP light is a PSP without 2d drawings. We either made this by our self or require
PSP light from Supplier before first mass production.
Skal vi have links til eks. Af ovenstående?:
In general we always require that Supplier evaluate PSP and replay if any proposal for changes that
can generate a cheaper product price (materials, construction, packing etc.).
3.2 Technical Requirements: Skal afsnittet i stedet hedde ”material quality standard” eller ”material standard”
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3.3 Offersheet: All final quotations to Interstil Group must be made on our offersheet. Be aware to make the
offersheet with high accuracy. When we receive and accept the final offersheet it must be the final
agreed price which can only be changed according to part 4 in contract.
Offersheet Øvrige
Offersheet Glas/metal
Offersheet Træ
3.4 Packing Requirements: The Supplier is always responsible for packing the items in the best way according to our general
requirements and what have been agreed with Interstil Group. All items must be suitable for
international transport and warehouse storage.
If items are not packed according to general requirements and specific agreements we consider it
as a claim (see part ?). Packing method and materials cannot be changed without written
confirmation from Interstil Group. If Supplier fails to have a written approval we can reject the
order in QC.
We divide our packing into areas which are general packing for samples/airfreight, packing for
spare parts and packing for orders.
3.4.1 General packing requirements for samples/airfreight: In order to get samples from the Supplier to final destination by courier or airfreight without any
damages, the below general sample packing requirement must always be followed.
General packing requirements for samples/airfreight
3.4.2 General packing requirements for spare parts: In order to get spare parts from the Supplier to final destination in the most smoothly way, the
below general packing requirements for spare parts must always be followed.
General packing requirements for spare parts
3.4.3 Packing requirements for orders: Packing requirements for normal shipments will be specified in our PSP or PSP light with detailed
packing requirements.
3.5 Samples: All samples ordered from Interstil Group must be produced and delivered free of charge, as we
consider this to be the Supplier’s investment in obtaining orders.
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Date: 14 May 2012
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Samples sent to Interstil Group must be packed very carefully with extra protection, so it will not
be damaged during transport (see part 3.4.1). We have 5 different samples within the product
developing (Material Sample, Production Sample, Master Sample, Sales Samples and Color
Sample). After you have finished sample our QC will inspect the sample and make a Sample Report
(SR) with comments for any rework or/and future improvements. If the sample has defects, the
sample must be re-worked or a new sample must be produced.
3.5.1 Material Sample: Interstil Group will order a Material Sample when new products are developed. We will use the
Material Sample for check and approval in full accordance to PSP. Material Sample must be
delivered to Interstil. Samples must be produced and be ready for shipment within maximum 14
days.
3.5.2 Production Sample: When material sample is approved and the new products are ordered from the Supplier, a
production sample must be produced for Interstil Group final approval. The production sample
must be produced in full accordance to PSP incl. right packaging etc. All changes or deviations
from the PSP to the samples must be approved by Interstil Group. After final approval the
production can be started.
3.5.3 Master Sample: Every time a new article is put into production, Interstil Group will need a Master Sample from 1st
production series for reference. The Master Sample must completely follow the updated PSP. The
Master Sample will be signed/dated by our QC, and must be stored on a secure and confidential
location in your factory for future Interstil QC reference. The Master Sample must be used if any
questions regarding quality or construction issues.
3.5.4 Sales Sample: Upon request from Interstil Group the supplier must deliver 3 Sales Sample for photo, fairs and
showroom. This sample must be free of charge unless otherwise agreed.
3.5.4 Colour Sample: The Supplier must make Colour Samples if a new colour is defined for a product. 5 pcs. must be
send to Interstil DK and 5 must be send to Interstil China and 2 stays with the Supplier.
3.6 Assembly instructions: The assembly instruction is very important for Interstil Group in order to get a satisfied customer,
but also to avoid claims because of wrong assembling. Er det altid Interstil der laver ASS eller har vi
en general standard som leverandøren laver ud fra?
Supplier Manual Rev./Resp.: 01/PWB
Date: 14 May 2012
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3.7 Box label: Hør Torben – har vi både en master label og en
kunde label
3.8 Carton print: Hør Torben – har vi noget generelt på hvad der
skal printes på kasser (pile, fragile, temperated glass, barcode lables
etc…)
4. Orders: When the Supplier receives an order from Interstil Group, the delivery time will be according to
agreed lead time which is stated on the order. We can also give the Supplier the instruction to give
the best delivery date. The Supplier should aim to deliver the exact quantity as stated in the order.
If divinations should appear then it must be confirmed by Interstil Group. You must revise equally,
which means that if more/less space you have to increase/reduce equally in the various models in
order to make the container complete.
Please pay attention to destination and appointed forwarder for the order (see part XX) and
special instructions. If anything is unclear it is the Supplier’s responsibility to seek the relevant
information in order to confirm the order with Proforma Invoice within 48 hours. The following
information must be shown on the Proforma Invoice:
Delivery date = ETD
The appointed forwarder for this order
Order date
Payment terms
Interstil item number and description of each item
Interstil P/O number
Quantity of each item and quantity in total
Cbm of each item and cbm in total
Price for each item and price in total
Final destination port
Loading port
HS Code
No purchase order must be transferred to a third party without prior written confirmation from
Interstil Group.
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Date: 14 May 2012
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5. Lead-time and ETD: Supplier must always offer Interstil Group the best production lead time. Maximum Lead-time on product types are:
Metal/Glass/Chairs items: 5 weeks to ETD Port
Upholstery items: 6 weeks to ETD Port
MDF items: 8 weeks, ETD Port
Solid wood items: 10 weeks to ETD Port
Definition on ETD:
Supplier have loaded container
Supplier have arranged custom clearance according to ENS requirements
Supplier have arranged local transport to nearest agreed shipment port
6. JIT report: Afstem med Karl
7. Late Delivery: It is very important that all orders are delivered on confirmed time. Should a delay appear during
the production the Supplier must notify Interstil Group minimum 4 weeks before ETD. Due to
Force Majeure, delay penalties can be negotiated with the Buyer in charge.
When we inform delays to our customers we will normally always experience penalties/fines and
even cancelations of orders. Therefore we require the following penalty payments from Supplier:
1-7 days delay: 2% of the order value will be deducted from the payment, and if needed we will book fast vessel at your cost.
8-14 days delay: 6 % of the order value will be deducted from payment (min USD 500). If needed we will book fast vessel at your cost.
15-21 days delay: 10 % of the order value will be deducted from payment (min USD 500). If needed we will book fast vessel at your cost.
More than 21 days delay: 12% of the order value will be deducted from payment (min USD 500). If needed we will book fast vessel at your cost.
NOTE: If an order is delayed more than 21 days, Interstil Group hold the right to cancel the order
without any prior notice.
Supplier Manual Rev./Resp.: 01/PWB
Date: 14 May 2012
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Interstil Group is monitoring our Supplier’s ability to deliver on time. A monthly Delivery
Evaluation Report will be issued by Interstil Group. When you have meetings with your Buyer in
charge the Delivery Performance will be discussed based on the current delivery situation.
8. Spare Parts: Spare parts will be agreed individually on each order depending on Interstil Customer Agreement,
claim rate and experience.
All spare parts orders must be confirmed within 48 hours.
Spare parts cartons must be clearly marked with P/O number and name for parts inside for easy
identification when arriving.
Interstil Group guarantees that the spare parts are only for handling customer claims and not for
sale in any way. NOTE: Handling on Interstil Warehouse, administration and distribution from our
warehouse to customer will be on Interstil account within an acceptable claim level.
9. Loading: Optimal loading according to requirements from Interstil Group is very important. Our customers
get the first impression of orders from Interstil Group when they open the container and see the
loading way. Therefore all products must be packed carefully according to our requirements in
order to avoid transport damages. Containers must not be stuffed in a way so items will be
damaged. Check that no cartons are damaged when loading. Loading details will be given to you
before shipment.
9.1 Load ability: Empty space in container is not allowed. If the container is shipped with empty space Interstil
Group will invoice Supplier for the freight of the empty space. In case of empty space you must
contact Interstil group for what to add. You may never decide what to add by yourself.
9.2 Loading loose loaded in container: Goods to be loose loaded in container must be sorted and packed so that the individual
items/product numbers are placed together in the container. If Supplier fails to sort the goods, we
will deduct a fee of XXX USD pr. Container (dette afsnit skal med I kontrakt).
If the delivery consists of more than one product, color and size it is very important that the
products are separated from each other. To indicate where one products stops and another starts
please use a kind of punctuation mark e.g. a cardboard or something similar.
Each delivery must be sorted to the following:
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All of a model
All of a color within the model
All of a item size for that model
Skal vi vise grafisk hvordan en cnt skal læsses – afventer Andis?
9.3 Loading on pallets: If Supplier must load the order on pallets, this will be stated in our P/O. We require all items with
weight over 20 kg to be loaded on pallets if final destination is our warehouse in Denmark.
The cost of the pallets must be covered by the Supplier.
In general all pallets must be of Solid Pine, Spruce or Hardwood. All pallets made of Solid Wood
must be heat treated according to the International Plant Protection Convention (IPPC) called
ISPM 15. All wooden pallets must properly display that they meet the requirements with a
specified stamp showing the ISPM 15 seal of compliance.
Below you see our “general loading on pallets description”:
General loading on pallets description
Below you see our “matrix for loading on pallets”. The matrix will help you to see how item can be
loaded on pallets:
Matrix for loading on pallets
9.4 Loading on slip sheets: If Supplier must load the order on slip sheet, this will be stated in our P/O. A slip sheet is defined
as a flat as a flat thin sheet of material such as corrugated fiberboard, solid fiberboard or plastic
which is used for transporting goods and products in a unitized load. Flips are located on at least
two sides of the slip sheet to facilitate handling with specialized equipment.
Below you see our “general loading on slip sheet description”:
General loading on slip sheet description
If Supplier must load on slip sheet we will always make a technical drawing pr. Item nr. This
drawing will be send to Supplier. See below for an example of slip sheet drawing:
Example of slip sheet drawing
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Date: 14 May 2012
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10. The container:
10.1 Fumigation: Some markets have legally decided that containers packed with furniture containing wood or wooden packing materials must be fumigated before shipment. As Supplier to Interstil Group you must ensure that fumigation is made on all containers where it is required and written on the order. The fumigation will be controlled in our QC process. Fumigation cost must be covered by the Supplier.
10.2 20’ containers: Interstil Group will not accept additional costs when placing orders for 20’ container. We believe
that the extra cost is minimal compared on the total trade with Interstil Group. Our focus is of
cause to minimize the number of 20’ containers.
10.3 Mix logistic: Interstil Group offers our customers mix logistic and defined with:
Interstil can order products with a minimum quantity (MOQ) at 50 pcs pr. Item.
Order must be delivered FOB to nearest EDC (export distribution center) in a bounded
logistic area. Interstil Group will communicate exact EDC to Supplier when ordering.
EDC will cross dock and load you item’s with other Supplier items in same container.
From our customers we experience an increasing need for mixing different items for different
Suppliers. Mix logistic gives our customers different advantages:
Test of new products for evaluation of sales potential
Campaign products
Wider choice of assortment in one container
10.4 Condition of the container: It is always the Supplier’s responsibility to check the container for any leaks and damages on the
sides, wall and floor that might damage the goods or the packing. The container must be odorless,
clean and dry before use.
Supplier will be held responsible if items are damaged due to breach of above and when
documentation indicate that container was damaged before loading. All claim cost will invoiced to
supplier.
10.5 Moisture Absorbent Material: In order to prevent cargoes to suffer moisture-/condensation damage you must add dry bags if
required from Interstil. In specific cases Interstil can ask supplier to add dry backs in container.
Supplier Manual Rev./Resp.: 01/PWB
Date: 14 May 2012
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10.6 Securing the goods: Always make sure that the products are secured in the container so items are not slipping around
in container. Items may never expose any people for danger when opening the doors to the
container.
11. Shipping Requirements: Orders can be shipped directly to Interstil Group warehouses located in Europe or directly to our
customers. Therefore please pay attention to the delivery address/port and the appointed
forwarder. You have to book the container to the appointed forwarder at least 2 weeks before
shipment. Upon receipt of the S/O from forwarder, please contact us if the ETD does not match
the ETD confirmed on the PI.
11.1 FOB notes: It is very important to secure the right booking of container and the right document information’s
for the B/L. Interstil Group will always enclose FOB notes when handing over the order. Please see
below FOB notes for 2 different shipments to Interstil Warehouse:
FOB notes for Interstil warehouse in Germany
FOB notes for Interstil warehouse in Denmark
11.2 Shipping Documents: For Telex Release orders we need you to send us a copy of original documents upon receipt of the
documents.
For T/T terms we need the below original documents within max 7 days after shipping. Original
documents must be shipped by courier on your account.
Original invoice
Packing list
B/L
If we must contact Supplier to get the original documents after the 7 days, we will deduct a fee of
500 USD pr. containers. If we receive delayed original documents we will receive penalties from
our Customers because containers cannot be released to them.
IMPORTANT: Invoice must always be send to Interstil. Invoice can never be send to our customer
or to our customer’s forwarder!
11.3 Original Invoice information’s: The following information must be shown on the Original Invoice:
Supplier Manual Rev./Resp.: 01/PWB
Date: 14 May 2012
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The appointed forwarder for this order
Date
Payment terms
Interstil item number and description of each item
Interstil P/O number
Quantity of each item and quantity in total
Cbm of each item and cbm in total
Price for each item and price in total
Loading port
Final destination port
HS Code
Supplier Bank information’s
Container and seal number
11.4 Original Packing List information’s: The following information must be shown on the original Packing List:
The appointed forwarder for this order
Date
Interstil item number and description of each item
Interstil P/O number
Quantity of each item and quantity in total
Cbm of each item and cbm in total
Package size (cm)
Loading port
Final destination port
HS Code
Container and seal number
12. Payment: We always prefer you to arrange telex release of containers in order to minimize administrative
cost and courier shipments of documents. Payment terms are 30 days after ETD because average
transit time is 30 days.
As an alternative to above you can negotiate T/T terms (Telegrafic Transfer). Orders will be paid 30
days after ETD.
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13. Quality: Afventer hvad vi skriver I kontrakt
14. Quality Claims and Complaints: Interstil Group expects the claims to be less than 2.5%, calculated in number of claims in percent
of number of sales during last 12 month.
15. Social and Environmental Responsibility: Social and environmentally responsibility has become a major issue for trade in general. Our
biggest customers require that we are member of Business Social Compliance Initiative (BSCI). In
order to meet the demands of acting socially and environmentally responsible, Interstil has
become a member of BSCI. We pay annually the BSCI member fee. As a member of BSCI we
commit ourselves and our suppliers to meet the requirements. Therefore we use the BSCI Code of
Conduct which aims to attain compliance with certain social and environmental standards. The
BSCI Code of Conduct is in accordance with:
ILO Conventions
United Nations Universal Declaration of Human Rights
The UN’s Conventions on children’s rights and the elimination of all forms of discrimination
against women
The UN Global Compact and the OECD Guidelines for Multinational Enterprises
By signing this Contract the supplier must ensure to sign the BSCI code of conduct and must
implement it in their organization and with sub-suppliers. The supplier must also undertake a 3.
party audit. The audit is to provide a picture of the compliance level against the BSCI Code of
Conduct.
The BSCI Code of Conduct can be found on the below BSCI website:
www.bsci-intl.org/resources/code-of-conduct
Detailed information on the BSCI can be found on below website:
www.bsci-intl.org
The BSCI process is an ongoing process where we step-wise improve compliance with the BSCI
code of conduct at the supplier:
1. First step is to sign the Code of Conduct and implement it in the organization or with sub
contractor.
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2. Second step is to make a “self audit” normally in collaboration with Interstil Group. The
objective is to introduce the practicalities and prepare the initial Audit.
3. Third step is the initial audit which is made upon request from the supplier or Interstil
Group. The audit is conducted by an independent auditing company.
4. Audit report and follow up.
If Interstil Group discover that a relevant and open dialogue on the BSCI cannot be established or
not cause any progress, the supplier must expect that trade will be canceled. For further
information see Supplier Manual part “Social and Environmental Responsibility”.
15.1 Chemicals: The supplier must at any time ensure that all legal requirements regarding chemicals are observed
on the markets to which we deliver our products.
15.1.1 REACH: The European Regulation REACH (Registration, Evaluation, Authorization, Chemicals) ref.
1907/2006 is applicable since June 2007. The target of this regulation is to remove the most
dangerous substances named SVHC (Substances of Very High Concern) from products delivered in
Europe.
Interstil Group requests for every kind of products (including packing materials) to get, from the
supplier, all information related to the chemicals inside the product:
A REACH declaration indication that the product is compliant to REACH regulation.
The SVHC, if any, present in the product or its packing materials (name of SVHC, CAS
number and % by weight).
A REACH test report done in 3d party lab, if available or by request.
These documents and information must be given to Interstil Group before any purchase orders
can be placed.
Please see below attachment our specific REACH requirements and Declaration form:
REACH requirements and Declaration form
Torben - Skal vi også skrive noget specifikt om Hexavalent Chromium, phthalates, formaldehyde
etc..?
Supplier Manual Rev./Resp.: 01/PWB
Date: 14 May 2012
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15.2 FLEGT: FLEGT stands for Forest Law Enforcement, Governance and Trade. EU Timber Regulation ‘lays
down the obligations of operators who place timber and timber products on the market’. This
regulation will become operational for European operators and traders on 3rd of March 2013.
What does the FLEGT mean for Chinese producers? Chinese Producers will need to provide their European customers with the documents to show wood was legally harvested. General information about FLEGT
16. Safety requirements of the products: Many of our customers are operating on markets where the products must comply with standards
stipulated by law. If products do not live up to the required standards, big fines or exclusion of
Interstil Group as Trader can be the result.
Therefore as Supplier to Interstil Group it is compulsory that all products are tested to the specific standard requested. On request from Interstil Group the Supplier must show a valid test report from a reliable international test company. All test costs must be covered by the Supplier, as it is the Supplier’s responsibility to sell safe
products.
16.1 EN-Standards: EN-Standards are a European norm, which describe several different safety requirements for a
named product. Some of our customers require that certain products are tested to the specific
standard. In such cases Interstil Group can require test cost covered by the supplier.
16.2 Tempered Glass: Interstil Group requires temperated glass and the glass must always be tested in accordance to the
BS6206 standard and must be marked “Tempered Glass” with a removal label.
16.3 Mirror: All mirrors must be supplied with safety foil on the backside, to avoid a dangerous situation if
mirror breaks.
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