supersede overview presentation
Post on 07-Feb-2017
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For who is SUPERSEDE: • For Software developers who want to increase the acceptance of their
software.What is SUPERSEDE: • The SUPERSEDE toolset helps you, as developer, to make the best
decision to improve your software product.Why is SUPERSEDE is unique:• Unlike other toolkits, SUPERSEDE adopts a feedback-driven software engineering
perspective thus helping software developers understand the evolving user's needs.
SUPERSEDE Who, What and Why
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• An HORIZON 2020 project• Call: H2020-ICT-2014-1 (Tools and methods for Software Development)• Title: SUpporting evolution and adaptation of PERsonalized Software by Exploiting contextual Data
and End-user feedback• Started on: May 1, 2015 (Duration: 36 months)• Type of Action: RIA
- to establish new knowledge and/or to explore the feasibility of a new or improved technology, product, process, service or solution
- basic and applied research, technology development and integration, testing and validation on a small-scale prototype in a laboratory or simulated environment
• Consortium: 8 Partners (4 Academic/Research; 4 Industrial)
SUPERSEDE project details
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• Context & Vision • Project Objective• Approach
• Knowledge areas & their challenges• Use Case iterative validation
• Expected Impact• Consortium
Outline
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Context
Big data• Networked smart objects (e.g. smart shoes that
monitor your practice), smart appliances (e.g. energy metering and app to help reducing consumption) … smart city services (healthcare, transportation, e-government,…) become available at increasing speed
• These software applications exploits contextual data collected at runtime through various sensors and online data sources
• Logs on their usage produce additional data
Online End-users feedback • Users express their feedback upon their
experience in using a software application through online forums, app stores, social networks, or customized user feedback platforms, accessible on the go
• Feedback can be in the form of ratings, emoticons, textual comments … multi-modal, e.g. written text + voice or images or emoticons
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http://myexperience.sourceforge.net
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• Can we exploit feedback from end-user and big data to support the development of better quality services and applications?
• … and to accelerate their evolution life-cycle, independently of the size of the software company?
• For examples, enabling:• continuous validation of requirements• continuous improvement of service qualities (integrity, robustness, …)• continuous evolution and dynamic reconfiguration• semi-automatic identification of business use cases• tool-supported prioritization for release planning• …
Context: Challenges
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Vision
1) Collect: gathering of data both from the end-user, the execution context, usage logs
2) Analyse: reasoning about the collected data • e.g. extracting user intentions from their textual comments;
automatically generating user models from patterns of usage; derive indicators for QoS compliance / QoE
3) Decide: derive appropriate decision-making models that can be fed by user feedback and big data to enable automated and semi-automated decision-making• software evolution tasks, for instance: identifying new
requirements; identifying issues to be solved through software maintenance or evolution; etc.
• software dynamic adaptation, e.g. getting recommendations about actions to be implemented to keep QoS and QoE at a good level
4) Act: implementing the decided changes at the right moment, i.e. schedule & assess the impact of the executed actions
Adopt a feedback-driven software engineering perspective
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Vision
• for better software applications- context-awareness, personalization
(improve QoE)
Ø End-user
• for software engineering- better quality decisions in evolving
software application and services (improve resource management; artifacts coherence; final product’s quality)
- Integrated and extended mechanisms for a more situated run-time dynamic adaptation
ØSoftware engineer
Forwhat?Forwhom?
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The Objective
• TheoverallobjectiveoftheSUPERSEDEprojectistoprovidemethodsandtoolstosupportdecision-makingintheevolution andadaptation ofsoftwareservicesandapplicationsbyexploitingend-userfeedback andbigdata
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• provide methods & tools to collect end-users’ feedback and context / usage data which will be efficient, scalable and adaptable
• provide methods & tools to perform an integrated analysis of the collected data
• provide methods & tools to support decision-making in the evolution and runtime adaptation of services and applications based on user’s feedback and contextual data
• provide methods and tools to enact the decisions made together with means to assess the impact of these decisionsboth in terms of users’ quality of experienceand organization productivity
Approach: 4 main sub-objectives
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• Area 1: Feedback Gathering• Multimodal feedback communication channels• User engagement mechanisms
• Area 2: Run-time monitoring• comprehensive monitoring solution • mechanisms to ensure the correctness of the
collected data
• Area 3: User-Feedback Analysis• combining opinion mining and conversation analysis
approaches
• Area 4: Big data analysis• Integration of heterogeneous sources• Data changes/evolution
• Area 5: Software Quality• Framework that integrates QoE and QoS
• Area 6: Decision-making support• Models for decision-making (integrating data
analytics/ end-user feedback) – customizable to specific domain settings
• Area 7: Run-time Adaptation & Personalisation• Scalable solutions – customizable to specific
domain settings
Research challenges
Allthe7researchareashavetheirownresearchagendas,communities,andopenchallengesSUPERSEDEwillfocusonasubset,includingthefollowing:
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Three use cases proposed by companies will ensure:• the elicitation of relevant domain knowledge • a progressive validation of the methods and tools produced to ultimately provide evidence of potential for productivity gains
Approach: Use Cases
Demo AppsCityInfoAPI:Management
andOperation
SMART CITY INFORMATION API PLATFORM - SIEMENS
•SmartCityInformationAPIprovisionandconsumption•EcosystemforSmartCityInformationexchange•AdvancedSmartCityAppsandServicesforenergyproviders,gridoperatorsandcitizens•Runtimemonitoringofplatform•APIaccesspatternsandKPIs
Interactive Energy Savings Account - SeEnerCON
•SENERCON(softwaredeveloper,management)HomeEnergyEfficiency- Energyevaluationapplication(https://www.energiesparkonto.de)
SMART PLAYER Sport Media Application in Real Time - ATOS
•WebscastingMediaplatformforlargesportevents•SportsEventLive•Allowspeopletowatchsportvideosondemand•ApplicationinRealTime•Givestatswith:liveresultsandsportinfo•Multi-audioindifferentlanguages
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Expected Impact
• Fostertheuseofinputsfromend-users• userswillfeedtheteamdevelopingsoftware
• Allowtocollectfeedbackalongthesoftwarelifecycle• Getsupportfrommonitor,listenandcommunicatewithusers• Fosterruntimeadaptationcapacityanddynamicpersonalisation• Acceleratesoftwarelife-cycledynamicdevelopmentprocess• Fosterthedesignofapplicationstofulfillusers’ needs(QoE)and
expectations
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