success takes teams, not working together

success takesteams, not tech

kate matsudaira@katemats

(a) get done faster, (b) take longer to finish(c) not get done

image source: http://www.viahouse.com/wp-content/uploads/2010/11/Upside-Down-Home-Amazing-Architecture-called-Wonderworks-800x560.jpg

pop quiz

what stands in the way of your team?

people

what makes a great employee?

technology problems

orpeople

problems

which is easier to solve?

big things happen when you work together

image source: http://garth.typepad.com/primitive_screwheads/images/2007/07/17/godzilla.jpg

communication

logistics

trust

I

II

III

communication

logistics

trust

I

II

III

image source: http://www.wallpapers-group.com/wallpapers/2013/05/cats-animals-glasses-boss-schrodingers-cat-monochrome1-1800x2880.jpg

data science is different

are you on the same wavelength?

what does it mean to be finished?

image source: ladywhodoesntlunch.blogspot.com

what do precision and recall mean?

P

R

give them a lesson in semantics

before

Precision: 80%

Recall 25%

after

For the top search terms* accessories appear 25% of the time on the first page.

For top search terms the head products are present 90% of the time in the top 3 results, 98% of the time in the top5.

Top search terms are the 1000 most popular queries on our website over the last 30 days.

image source: http://www.carsimg.org/wallpapers/2012/01/old-abandoned-car-alone-car-desert-old-car-photography-1440x1920.jpg

define quality

image source: http://www.freepatentsonline.com/6971185-0-large.jpg

measure with data that

matters

show before & after

this is a really hard problem

constructing model lineages for products is really difficult

Macbook Air

Macbook

Macbook Pro

?Bravia

EX500 LCD

BraviaEX620 LED

BraviaEX523 LCD

?

be specific

product evolution

we are building a

lineage

take it up a level

we know it is hard...but we don’t know why it is hard.

use analogies & examples

there are three kinds of falsehoods: lies, damned lies, and statistics.

mark twain

craft clear messages

communication

logistics

trust

I

III

II

how do you get things done?

collect data

do we have the infrastructure to

analyze the data?build it....

run experimentsget results

are we finished or do we need

more.....?

start here

yes

no

no

yes

research

data

do we have the right data?

how will you work together?

checkpoint meetings with demos

image source: http://www.social-science.co.uk/research/

transform failures

1.7GHz dual-core Intel Core i5 $300

256GB flash storage

Intel HD Graphics 4000

Apple premium

$250

8GB SDRAM

$200

$200

$100

$1050Estimated Value:

hard: value estimation

easier: comparing products

focus on speed

hidden knowledge

knowledge sharing

synergy

knowledge creationco

llab

ora

tion

knowledge hoarding

unkn

ow

n re

latio

nshi

ps

dis

trus

t

forming

storming

norming

performing

reaching decisions together

image source: http://www.social-science.co.uk/research/

problem

proposal B generated

proposal Agenerated

assumptions underlying proposal B are

identified

assumptions underlying proposal A are

identified

presentation of A’s pros and cons

presentation of B’s pros and cons

choice

new alternative

choose A or B

compromiseof A and B

delphimethod

nominal grouptechnique

identify the issue

each member

presents their solution

eliminate duplicates

discuss each idea as a group

vote and rank options

pick a solution or

repeat

multi-voting

6rules for

productive meetings

#oneStart with goals & desired outcomes

#twoHave an agenda

#threeStart and finish on time

#sixTake notes, and send

them out promptly

#fiveAssign actions and follow up

#fourBe direct and talk to your audience

be a leader

image source: http://a0.vsoh.com/ratusten.jpg

communication

logistics

trustIII

II

I

recognition & merit

success comes from trust, which comes from people

what is trust?

build trust

image source: http://cf3.8tracks.us/mix_covers/000/269/807/27486.max1024.jpg

elements of trust

relationshiparchitecture

reputation

contribution

Elements are based on Kay’s framework from the “Foundations of Corporate Success”

Who is the person you admire most at work?

What do they do differently?

How do they make you feel?

think about your coworkers...

be the model teammate

image source: http://illustrationfriday.com/topic/water/

image source: http://pinterest.com/pin/153685406004471861/

know your timing

estimate

actualanalyze

inco

rpor

ate

validate

confidence

Make 2 ordered lists:

1. The most important people on your team

2. The people with whom you have the best relationships

relationship architecture

How can you improve your relationships on the team?

How will that impact your work and happiness?

relationships are like filmstrips

greatness gap

remarkable, exceptional you

you, right now

what if ...

it’s not about what you do, but how you do it

what can you do better?

image source: http://www.friki.net/fotos/29450-super-heroes.html

in summary

communication

logistics

trust

image source: http://redditlurker.com/funny/Post/t3_1152wx

thank you

kate@popforms.com@katemats

http://popforms.com