strong values + small business = big rewards the auburn manufacturing story
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Strong Values + Small Business = Big Rewards
The Auburn Manufacturing Story
Johnna Major, SPHRPresident, Cornerstone HR Kathie LeonardCEO, Auburn Manufacturing Inc.
+Culture: Is It Important?“Culture Eats Strategy for Breakfast, Technology for Lunch, and Products for Dinner” – Peter Drucker
Great culture is more than perks like free lunches, having a foosball table in the break room, or CEO’s doing cartwheels during employee meetings.
Culture = “The operationalization of an organization’s values” -- Edgar Shein, Professor, MIT Sloan School of Management
+Don’t Leave Your Culture To Chance Airbnb Co-Founder/CEO, Brian Chesky asked for
advice from their investors on the single most important thing they could do:
Don’t #@%* Up the Culture!
+The Benefits of a Values-Based Culture Positive, values-driven cultures allow
companies to nimbly deal with challenges and transform themselves
Hire and promote based on the behaviors that are most important to your company’s success
Elicit employee cooperation and commitment with simple values-based systems and processes
Easier to trust your employees to make the right decisions and push decision-making down in the organization
“Culture isn’t just one aspect of the game, it is the game. In the end an organization is nothing more than the collective capacity of its people to create value”.
Lou Gerstner, CEO, IBM
+The Cost of a Poor Culture Turnover
Recruitment costs
Temporary help costs
Training costs
Lower productivity
Less innovation and creativity
Poor customer service and customer satisfaction
Declining revenue and profitability
+Culture Challenges Through a Company’s Life-Cycle
Start-Ups Small, founders involved, don’t
feel the need for more formal systems and processes
Growing companies Layers of management being
added Feeling the need for more process
and systems but limited resources
Mature Companies Behaviors and elements of culture
may need to change to sustain growth or support a new direction
+Inspiration
Ann Rhoades, speaking at Maine HR Convention in 2010
Meeting Kathie Leonard at Women’s Leadership Forum in 2011
How to “Right Size” a Values-Based approach for small companies
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