@storylead - from megaphone to magnet - how inbound marketing fuels ecommerce growth
Post on 16-Apr-2017
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From Megaphone to Magnet How Inbound Marketing Fuels E Commerce Growth.
@storylead
@stevenloepfe storylead.com
Disclaimer
@storylead
E Commerce Marketing Challenges
To Prove ROI
@storylead
@storylead
ROI = top marketing challenge for Ecommerce companies
#hubresearch
Recurring Revenue!
@storylead
@storylead
Ecommerce - calculation of customer LTV by company size
#hubresearch
Sources
@storylead
@storylead
Average sources of visits for Ecommerce companies
#hubresearch
@storylead
Proportion of total visits generated by each traffic source by industry
#hubresearch
@storylead
Proportion of visits by industry - detailed
#hubresearch
@storylead
Sources of visits for Ecommerce companies
#hubresearch
@storylead
Sources of customers for Ecommerce companies
#hubresearch
Direct + Organic = 40 %
@storylead
Focus on What? The Customer, Dude!
@storylead
@storylead
Ecommerce company focus and priorities
#hubresearch
@storylead
Ecommerce - smaller companies tend to be more customer focused
#hubresearch
Customer’s Journey
@storylead
OUTBOUND
Interruptive AdvertisingCold Calling
Cold Emails (SPAM)
Interruption
Marketer/Seller Centric
INBOUND
Search OptimisationBloggingContent / Guides
Attraction
Buyer - Centric
@storylead
#GrowWithHubSpot
@storylead
Blog Social Media SEO
Optimized Email
Landing Pages
Calls to Action
Sales Alerts
Closed Loop
ToFu
MoFu
BoFu
@storylead
Blog Social Media SEO
Optimized Email
Landing Pages
Calls to Action
Sales Alerts
Closed Loop
ToFu
MoFu
BoFu
@storylead
Inbound What!?
@storylead
@storylead
Ecommerce firms' adoption of inbound marketing
#hubresearch
Inbound = B2B
@storylead
@storylead
B2B Ecommerce marketers lead inbound marketing adoption
#hubresearch
@storylead
Large Ecommerce companies lag in inbound marketing adoption
#hubresearch
@storylead
Larger revenue Ecommerce businesses lag in inbound adoption
#hubresearch
Inbound Fits All Sizes.
Fact #1
@storylead
#GrowWithHubSpot
ToFu
@storylead
Educate and Help
@storylead
@storylead
Ecommerce - use of coupons and educational content by org size
#hubresearch
@storylead
Ecommerce companies who see ROI from inbound use more educational content
#hubresearch
Omnipresence > Blog
@storylead
@storylead
B2C vs B2B Ecommerce blogging adoption
#hubresearch
@storylead
Ecommerce - SEO and blogging relationship
#hubresearch
@storylead
Blogging adoption by Ecommerce marketers
#hubresearch
@storylead
Ecommerce - Blogging and inbound ROI
#hubresearch
@storylead
Blogging frequency for Ecommerce firms
#hubresearch
@storylead
Ecommerce blogging adoption based on company priorities
#hubresearch
Blogging is Like Jogging
@storylead
@storylead
ToFu: Educate & Dominate
Fact #2
@storylead
#GrowWithHubSpot
MoFu Nurturing
@storylead
The Value of Nurturing
@storylead
@storylead
Ecommerce cart abandonment rate
#hubresearch
@storylead
Ecommerce - how long it takes a cart abandoner to re-visit
#hubresearch
@storylead
When Ecommerce marketers send nurture emails
#hubresearch
@storylead
Ecommerce remarketing channels
#hubresearch
@storylead
Ecommerce cart nurturing channels
#hubresearch
@storylead
Abandoned cart recovery rates for Ecommerce
#hubresearch
@storylead
Ecommerce customers who receive nurturing emails spend more when they return
#hubresearch
MoFu: Just Do Content!
@storylead
@storylead
Ecommerce - email rated highly
#hubresearch
@storylead
Ecommerce adoption and distribution of pre-transaction conversions
#hubresearch
@storylead
Preferred form of educational content for Ecommerce
#hubresearch
@storylead
Customer focused Ecommerce companies use more educational content
#hubresearch
@storylead
Personalization in Ecommerce marketing
#hubresearch
MoFu: Be Relevant.
Fact #3
@storylead
WHY Inbound = Growth
Inbound’s for Everyone
HOW Educate
Dominate Be Relevant
Close
WHO? „Hungry Inbound E Commerce Ninjas“
@storylead
@storylead
storylead.com/ratgeber
THANK YOU.
@storylead
@storylead
Source Data & Stats: research.hubspot.com
#hubresearch
Backup
@storylead
@storylead
Ecommerce cart nurturing rate
@storylead
How Ecommerce orgs approach customer segmentation
@storylead
Levers Ecommerce marketers use for cart nurturing
@storylead
Ecommerce - customer segmentation and LTV calculation
@storylead
Ecommerce - importance of customer happiness by company focus
@storylead
Ecommerce cart nurturing rate
@storylead
How Ecommerce orgs approach customer segmentation
@storylead
Ecommerce orgs who get customers from SEO highly rate personalized websites
@storylead
ROI of cart nurturing by company focus
@storylead
Levers Ecommerce marketers use for cart nurturing
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