sticky wisdom: 14 brilliant ways to communicate more effectively

Sticky Wisdom: 14 Brilliant Ways to Communicate More

Effectively

!Jason Seiden

@seiden • in/seiden workforcemarketing.com

@seiden • in/seiden

People are seeing your emails and texts and attachments on their smartphones. !

Notice I did not say “reading.” Keep it short. !

!

@seiden • in/seiden

It’s easiest to shift peoples’ expectations before they have any.

@seiden • in/seiden

A good title and clever concept are not the same as framing, and are never more important than good content.

@seiden • in/seiden

Musicians don’t sell albums by telling everyone how passionate they are about singing, they sell albums by sharing their music. !

Stop talking about how great you are and show it.

@seiden • in/seiden

Looks matter. !

Make your communication look like you care. !

@seiden • in/seiden

All in a days work: unreturned phone calls, email chains with no follow through, meetings that get delayed. !

Play through.

(See what I did there?) Actually, this is a perfect opportunity to follow the advice on the previous slide: decide that this slide is annoying, click next, and be done with it.

@seiden • in/seiden

@seiden • in/seiden

Spend enough time working, and friends, colleagues, coworkers, and competitors start to get mixed up. Social media speeds up the mixing process. !

!

@seiden • in/seiden

You’d be amazed at how much stuff I’ve gotten—or gotten away with—because I’ve smiled at people who were expecting me to scowl. Especially at airports.

@seiden • in/seiden

Communication is just a set up for action… so plan for what happens after the talking is done. !

@seiden • in/seiden

If you’re not willing to engage in tough communication, you’re sunk. If you’re willing to engage but unable to do so without shaking, you’re still sunk.

@seiden • in/seiden

The strengths and weakness you see in yourself may not be the ones other people see in you. !

@seiden • in/seiden

Each communication you have is pregnant with everything you’ve done leading up to it.

How long have your employees struggled to find the right words to explain what they do? !

Help them find the words to get their jobs done. !

More at info@ajaxwm.com

@seiden • in/seiden