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Staff wellbeing, celebrating success

Staff wellbeing, celebrating success

Karen MeadowcroftCorporate Director of Nursing

&

Director of Nursing and Healthcare Professionals, CSS

Staff wellbeing, celebrating success

Kathy MurphyDirector of Nursing & Midwifery

Saint Mary’s Managed Clinical Service

2019/2020 Quarters

Listening and responding, positive communication

Delivering the best patient care, environment

Staff wellbeing, celebrating achievement

Accountability

Underpinning Nursing, Midwifery and Allied Health Professional strategy commitments to care and WMTM themes

Jan Wilson

AHP Divisional Director, CSS

Bee Brilliant Q3

Bev Hopcutt

Deputy AHP Divisional Director, CSS

Bee Brilliant Q3

Call to Action

How can your MDT/ service work together with patients to raise awareness, prevent

deconditioning and reduce falls?

Q3 Boards

Central Manchester MacMillan Palliative Care

Support TeamManchester Local Community

Organisation

Enhanced Recovery BaySaint Mary’s Managed Clinical Service

Head & Neck Clinical Service UnitManchester Royal Infirmary

Q3 Boards

Ambulatory Care UnitManchester Royal Infirmary

Brooklands & Northenden Neighbourhood Team

Manchester Local Community Organisation

Starlight Children’s UnitRMCH Wythenshawe

Q3 Boards

Ward 77Royal Manchester Children’s Hospital

Acute Coronary Care UnitWythenshawe

Children’s DepartmentUniversity Dental Hospital of Manchester

Q3 Boards

F2 Lung SurgeryWythenshawe

Children’s Clinical Research FacilityResearch & Innovation

Emergency Eye Department Manchester Royal Eye Hospital

Bronze Winner

Ward A9 Wythenshawe

Bronze Award

Ward A9 - WythenshaweReason: • 4 step approach to falls: recognise, prevent, mobilise and support • Well explained, focus on what was relevant to Ward A9 staff• Strong bespoke educational content• Exercises to reduce deconditioning clearly shown on poster

Silver Winner

Surgical Assessment

Unit MRI

Ward A9 Wythenshawe

Silver Award

Surgical Assessment Unit Manchester Royal Infirmary

Reason: • Communicates falls risks & how to prevent

falls relevant to this acute short stay area• Innovative interactive presentation which will attract

both staff & patients• Good to see emphasis on falls risk assessment at

beginning of patient journey in the Trust, plus practical advice for staff on what they should do if a patient falls

Gold Winner

Adult Critical Care, CSS,

Oxford Road Campus

Surgical Assessment

Unit MRI

Ward A9 Wythenshawe

Gold Winner

Adult Critical Care, CSS, Oxford Road CampusReason: • Evidence of changes made during Q3 including promotion of exercise to

avoid deconditioning• MDT involvement• A positive staff message, clear succinct poster with effective use of falling

leaf motif & acorns

Staff wellbeing, celebrating success

Karen MeadowcroftCorporate Director of Nursing

&

Director of Nursing and Healthcare Professionals, CSS

Staff wellbeing, celebrating success

Kathy MurphyDirector of Nursing & Midwifery

Saint Mary’s Managed Clinical Service

5 minutes of

Sustainability Georgia Taylor

Sustainability Officer

Energy & Sustainability Team

5 minutes of

Sustainability David Brown

Waste & Sustainability Officer

Energy & Sustainability Team

Changing our huddles to electronic forms has not only saved us paper, it has also saved us time. Changes can be made instantly and saving on a shared drive means we also don’t have to reprint or redistribute

Where possible, I make sure my staff use the shuttle bus services between sites rather than using a taxi. Not only is this more sustainable, I don’t have to spend time requesting (and then confirming) that my taxi is booked

We had so many unused items on the ward, but we didn’t want to throw them away, so I uploaded them to Warp It. They were claimed within a few hours – I had more space in my department and someone else had gained a necessary item in theirs

Individual Engagement

Departmental Engagement

Staff Engagement Programmes

Green Rewards

www.manchesternhs.greenrewards.co.uk

Workbook launch and team

recruitment

Teams implement changes

Workbook submission and

Audits

Recognise and celebrate

Evaluate

Amend workbook and plan for next

cycle

Green Impact

Health and Wellbeing – improving lives of staff

Encourages individual change – at home and at work

Gamification – encourages competition

Quantifiable – number of people and number of actions

Prizes – get recognised for what you are doing

Charitable donations – corporate social responsibility

Save money and energy – help towards CO₂e targets

Benefits to you & the Trust

Take Home Messages…

Get involved:• Individual - Green Rewards

• Department - Green Impact

Remember - little things, big difference:• Switch off lights/computers

• Prioritise natural light on your wards

• Put things in the right bin

• Go outside on your lunch break

Let us know what matters to you – how

you want to improve efficiencies and

care models

Keep in Touch

@MFTgreen

Subscribe to our newsletter

ECOteam@mft.nhs.uk

georgia.taylor@mft.nhs.uk

Look after yourself!

Great MFT Marcothon Challenge 2019 & RED JANUARY 2020

www.parkrun.org.uk

You have made me a runner this

December and I love it. I will keep

it up!

Thanks for getting me involved in my

first Marcothon. I can happily say I am a

little bit fitter and a bit less podgy!

I’ve loved it, I feel great and I’ve

realised I can make time for me!

31 days & 31 5ks! It taught me a lot

about discipline and the importance of

taking better selfies!Feeling great!

It’s been a pleasure as always. Feeling fit, slim and healthy… what more could

you want to start the New Year!

R e c e p t i o n A F T E R

T R A N S F O R M E N V I R O N M E N T S - S T A R S H I P X - R A Y

C A M E R A R O O M D O O R S : P o r t a l s t o t h e p l a n e t s

S T A R S H I P X - R A Y

W e c o o r d i n a t e a n d d e l i v e r a r t a n d m u s i c p r o j e c t s o n t h e w a r d s a n d a t t h e b e d s i d e s o f p a t i e n t s .

O u r p a r t i c i p a t o r y p r o j e c t s p r o m o t e s t a f f a n d p a t i e n t w e l l b e i n g a n d a r e t a i l o r e d t o c o m p l e m e n t a n d s u p p o r t d e l i v e r y o f y o u r s e r v i c e s .

PA R T I C I PAT O R Y A R T S P R O G R A M M E

A R T I S T I N R E S I D E N C E

“ T h e r e s u l t s l o o k e d p r o f e s s i o n a l a n d g a v e m e a s e n s e o f p r i d e i n w h a t I h a d a c h i e v e d .”

S t a f f n u r s e M R I

A R T I S T I N R E S I D E N C E

“ T h e a r t i s t m a d e i t r e l a x i n g a n d e n g a g i n g a n d p u t n o p r e s s u r e o n m e t o b e p e r f e c t o r c r e a t e a m a s t e r p i e c e . I t a l l o w e d s p a c e f o r c r e a t i v e t h i n k i n g a n d a d i s t a n c e f r o m t h e p r e s s u r e s o f t h e d a y t o d a y . ”

M i d w i f e S t . M a r y ’ s H o s p i t a l

H O S P I TA L P R I N T M A K I N G S T U D I O

“ I t w a s a r e a l l y b r i l l i a n t w a y t o u n w i n d a t t h e e n d o f t h e d a y, a n d a l o v e l y o p p o r t u n i t y t o m e e t s t a f f f r o m o t h e r d e p a r t m e n t s .” M F T s t a f f

‘ S h i f t ’ b y L i m e A r t i s t i n R e s i d e n c e J a c q u i S y m o n s

‘ S h i f t ’ b y L i m e A r t i s t i n R e s i d e n c e J a c q u i S y m o n s

H o s p i t a l P r i n t m a k i n g E x h i b i t i o n + P o p u p G a l l e r y

F o l l o w u s o n i n s t a + t w i t t e r

@ l i m e a r t h e a l t h

Flow:/fləʊ/

It’s the state you get in when you’re completely absorbed in something

Have you ever been working on a project and completely lost all sense of self and time? That’s flow

It reduces anxiety, boosts your mood, and even slows your heart rate

Do you have a Bee or letter in front of your chair…..?

Bring it with you to the front!

You will have: - A square of paper- Paint pads to share with your row

Finger paint:- Paint a picture, shapes, colours using your fingers (or thumbs!) - What you create is up to you!

Create:- Finished? Send your square to the end of the row- Your Mini artwork will be fixed to the BEE BRILLIANT banner

Flow: Finger painting /fləʊ/

This is your time to relax, take time out and refocus your mindShare your artwork with your neighbour

Enjoy the moment!

The poem Manchester Royalty was commissioned in July from Christopher Seymour and Paul Spencer – MRI’s very own ‘Palliative Poets’.

Accessing Employee Health and Wellbeing Services at MFT

Employee Assistance ProgrammePsychological Wellbeing Service

Natalie DoughtyPsychological Wellbeing Team ManagerEmployee Health & Wellbeing Service

Employee Assistance Programme (EAP) Services

24/7 counselling access

24/7 legal and financial information

Manager support and coaching

Online counselling (Inc. CBT and trauma courses)

Online wellbeing portal and wellbeing app

Health and medical information and support

Face to Face & Structured telephone counselling

Dedicated Telephone Number for MFT employees: 0800 0 282 047

Personal Life Work Issues Managing Finances

• Buying a new home• Getting married• Family friction• Postnatal depression• Raising children• Eldercare• Bereavement• Legal problems• Unplanned pregnancy• Addiction• Separation• Infertility• Miscarriage• Abuse• Anxiety disorder• Racial discrimination

• Starting a new job• Returning to work• Increased responsibility• Dealing with conflict• Managing change• General stress• Flexible working rights

• Managing debt• Controlling credit cards• Benefit entitlement• Money management• Living on reduced income• Identity theft

Health Retirement

• Terminal illness• Depression• Drug / alcohol abuse• Living with long term illness• Car accident / injury• Travel advice

• Coming to terms with retiring• Coping with change• Early retirement• Relationships after retiring

www.healthassuredeap.co.uk Free 24 hour confidential helpline 0800 028 2047 Username: MFT Password: MFT

EAP is at hand for all of life’s problems

Online Portal & Wellbeing Hub

Videos & factsheets

Exercise videos and advice

Online mini health checks

Online cognitive behavioural therapy courses

Medical factsheets

Personal 4-week programmes & challenges

Video counselling

Counselling support via email

www.healthassuredeap.co.ukUsername: MFTPassword: MFT

24/7 Support in the palm of your hand Health e-Hub

Free to download (password: MFT; username: MFT)

• Support videos and webinars on demand

• Mini Health and Wellbeing checks

• Home life support and advice

• Work life assistance

• Physical and emotional health support

• Four week wellbeing challenges

• Medical information and guidance

Health Assured Mobile App

Critical/traumatic incident support

We provide support for teams and individuals who have experiencedan unexpected, sudden, shocking incident at work, which has causeda strong emotional reaction.

For example:

Being threatened and made to feel vulnerable by apatient, a patient’s relative(s) or other persons withinthe workplace.

The sudden or serious injury of a work colleague.

The sudden unexpected death of a patient or workcolleague.

Major incident involving a large number of casualties and/or deaths, especially incidents involving children

Mental Health First AidersMFT Mental Health First Aid initiative launched in October 2019

If you need support with your mental health whilst at work, consider making contact with one of our trained first aiders

Contact details for all first aiders is available on the EHW intranet page

Display a poster in your department

February 2020 EHW updates

Time to Talk Day; 6th February 2020

Visit https://www.time-to-change.org.uk/get-involved/time-talk-day to see how your team can get involved.

Understanding Anxiety workshopA 1.5 hour workshop for anyone interested in learning more about anxiety,whether you struggle with anxiety yourself, or simply wish to know more aboutit. Book a place on any course below by emailing ehw@mft.nhs.uk

Employee Health and Wellbeing Services

Where to Find Us

Natalie.doughty@mft.nhs.uk

EHW@mft.nhs.uk

@EhwMft

70% of nurses and midwives have now had their vaccination, however there are still 1000 more to be vaccinated

Drop-in to the Employee Health and Wellbeing Department anytime between 8am and 4pm

Don’t forget your flu jab!

Matron Matters Project

• Denise Bennett & Annabel Simmonds• Philippa Colwell & Jane Montrose• Morag Doherty & Caroline Wilson

Schwartz Rounds

Sarah GaskellSchwartz Round Facilitator, Oxford Road Campus

Consultant Clinical Psychologist

Head of Paediatric Psychosocial Service, RMCH

Schwartz Rounds

Laura CartledgeSchwartz Working Group Member

Head of Physiotherapy, Wythenshawe

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The Origin of Schwartz Rounds

• Kenneth Schwartz Boston“ I have learned that medicine is not merely about

performing tests or surgeries or administering drugs…for as skilled and knowledgeable as my caregivers are, what matters most is that they have empathised with me in a way that matters, gives me hope and makes me feel like a human being”

Ken Schwartz 1995

• Schwartz Centre for Compassionate Healthcare

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• Began in UK in 2009

• Started two one-year pilots at Cheltenham & Royal Free hospitals

• Department of Health funding to support UK wide roll out 2013

69

What to expect from a Schwartz Round

• One hour meeting• Co-facilitated by a clinical lead and a facilitator• Food provided• Different theme for each meeting• Introduction by facilitators• Prepared panel of speakers (3 or 4)• Speakers tell their stories

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• Speakers speak for up to 5 minutes each• Focus on emotional impact• Authentic, personal accounts• Facilitators open discussion out to all

participants• Encourage group to reflect on stories heard• Draw out themes• Reflection key focus of the Round

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• Safe, regular, time-limited space

• Challenging work experience can be talked about and listened to

• Aim is not to problem solve clinical situations

• Consider individual or shared experiences and their impact

The sessions offer….

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Schwartz Round Topics

• Why I do the work I do• In at the deep end• A colleague I’ll never forget• Finding hope• My biggest challenge• The day I made a difference• When you don’t know what to say• A time I felt proud• Belonging to ‘team awesome’

The list is endless…

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Our experiences of Schwartz Rounds so far….

• Introduced to MFT in July 2016• Over 20 Schwartz Rounds held so far• Over 1200 staff attended sessions to date• 97% of respondents reported that the discussion was

helpful to them• 96% reported that attending the Round would help

them work better with colleagues• 94% stated that they would recommend Schwartz

Rounds to colleagues.

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Fantastic opportunity for all colleagues to

express their views

Excellent start to supporting the

emotional needs of staff

FEEDBACK

Excellent!It has prompted me to think about and reflect on my own

experiences

I enjoyed that there were various roles on

the panel

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The Future

• More facilitators and a Clinical Lead for WTWA to be trained

• Embed in MFT culture• Different locations across MFT• ‘Pop up’ Schwartz e.g. ED, theatres• Involve partners e.g. Sodexo• Spread the word!

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Upcoming Dates

Oxford Road Campus:12:30 – 1:30 pm (lunch served at 12:00)

Fifth Floor RMCH Research Seminar Rooms Thursday 13th February

Thursday 12th MarchThursday 14th MayThursday 18th JuneThursday 16th July

Thursday 10th SeptemberThursday 15th October

Thursday 12th NovemberThursday 10th December

Wythenshawe:12:30 – 1:30 pm (lunch served at 12:00)

Lecture Theatre 2, ERC Wednesday 26th February

For further information see MFT iNews or email schwartz.round@mft.nhs.uk

International Year of the Nurse and Midwife 2020

Sue Ward, Deputy Chief Nurse

International Year of the Nurse and Midwife 2020

Barbara MitchellAssistant Chief Nurse - Safeguarding

What do we want to achieve in 2020?• To recognise, value and celebrate the work and

achievements of nurses and midwives across MFT, ensuring MFT is the place they chose to work and develop their careers.

• To connect nurses and midwives with the communities we serve to gain better insight into What Matters to people.

• To attract future nurses and midwives into the professions and develop the future MFT workforce.

Celebration and recognition

• Monthly theme

• Conferences

• International Nurses’ Day and Day of the Midwife celebrations

• Supporting national award submissions

• Recognition awards

• Celebratory closing event in December 2020

Raising the profile of nursing and midwifery in our communities

• Recognising nurses and midwives who volunteer

• Developing volunteering opportunities

• Celebrating MFT volunteers

• Connecting nurses and midwives with population health

• Entering teams of nurses and midwives in local runs

Attracting, recruiting and retainingnurses and midwives

• Engaging with universities, schools and colleges to connect our nurses and midwives with young people

• Opportunities for Continuing Professional Development and visits to other health economies

• New roles within the nursing and midwifery workforce

• Development and launch of the Advanced Clinical Practice Strategy

• Celebrate the rich diversity of our workforce

• Focus on keeping staff healthy and well

Thank you for the work you do every day with care and compassion.

Tell us what we should focus on to support your health and wellbeing at:

YNM@mft.nhs.uk

Whatever you enjoy, make sure you look after yourself

Live life. Have fun!

Using the ‘What Matters to Me’ framework evidence how your team has used 5 minute interventions to support their health and wellbeing

Update your Bee Brilliant boards focusing on YNM2020