#spskc sharepoint roles and responsibilities (2010 and beyond)

SharePoint Saturday

Charlotte

Topic: Transitioning into SharePoint Careers

Presented by:

Shadeed Eleazer, MCTS

6:00pm – 7:00pm             Networking Ho7:00pm – 7:15pm             Group Overview/ Introductions 7:15pm – 7:30pm Group Sign-Ups/ Open Discussion    7:30pm – 8:15pm             Craig Jester  – Content Types 8:15pm – 8:30pm             Closing Remarks

Sponsors:Emagination (Food/Location)Corasworks (Site Resources)

SharePoint Saturday KCTopic:

SharePoint Roles and Responsibilities

Presented by:

Shadeed Eleazer, MCTS

Meet the Speaker

US Navy Veteran Co-founder Baltimore SharePoint User Group • Build, Test, Configure, and Deploy SharePoint

Solutions • Extensive enterprise SharePoint backup and

recovery experience• SharePoint Cloud Services support • Configuration management and SharePoint

policy, process and procedure implementation

Meet the Speaker

Meet the Speaker

US Navy Veteran Co-founder Baltimore SharePoint User Group • Build, Test, Configure, and Deploy SharePoint

Solutions • Extensive enterprise SharePoint backup and

recovery experience• SharePoint Cloud Services support • Configuration management and SharePoint

policy, process and procedure implementation

Meet the Speaker

US Attorney General Eric Holder

Introduction (Continued)

Baltimore SharePoint User’s Group Documenting Science of Collaboration www.baltimoresug.org http://collaborpedia.com/blogs

SPS KC Twitter Hashtag #spskc

Real time SPSKC updates: http://search.twitter.com My profile: www.twitter.com/mrshadeed

Approved “Tweet”: Viewing @mrshadeed Webcast on SharePoint Roles and Responsibilities. #spskc

Follow: @baltsharepoint @mrshadeed

http://slideshare.net/mrshadeed

SharePoint Roles and Responsibilities

Identify challenges that impact SharePoint 2010 and beyond

Deliver strategies for “Managing the Gray areas”

Review The Evolution of SharePoint Roles and Responsibilities

Objectives

Basic Definitions

• SharePoint Roles – Job Titles that professionals assume

• SharePoint Responsibilities – The tasks and actions performed under that role.

• Power User – Member of an organization who functions in a role of liaison for group of end users as defined by governance plan aka (Site coordinator/Site Contributor)

Managing the Gray Areas

SPS 2003 MOSS 2007 SharePoint 2010

Roles organized as separate “verticals” with little overlap

Roles begin to blur while SharePoint-

focused specialists emerge

Power users are given the keys to create no-code

solutions

Many pain points to SharePoint

development

Birth of the SharePoint UI

Designer

Developers gain greater flexibility

Administrator role limited to

installation, config, backup

Administrators are integrated into

common development

processes

Greatest challenge for Admins

Discovery Migration Integration

The Evolution of SharePoint Roles

Managing the Gray Areas

Q&A: Questions and Actions:

• What gray areas exist within your SharePoint team? • What team-building strategies does your management

implement to clear gray areas?• Is there a common proficiency level amongst SharePoint

professionals within your organization?• What 5 skillsets should every SharePoint professional

possess?• Who is the ‘top’ SharePoint professional within your

business unit and what skills can be taught to improve team strength?

DeveloperAdministrator

= Areas of Responsibility.

Deployments Integration

End-User Support Documentation

Common Skillset Matrix:

Defined skillsets that all members of SharePoint team maintain:

•  Improves flexibility within SharePoint team• Helps internal staffing professionals • Enhances communication between roles on SharePoint

team• Managing deliverables becomes easier for Project

Management Office • Helps establish clear guidelines/delineation within

Governance plan

Common Skillset Matrix:

• Maintain the ability to install, configure SharePoint • Maintain their own virtual environment • Have working knowledge of the development and

application management tools that they support. i.e. Visual Studio, SharePoint Designer, Content Deployment Wizard

• Develop a “Hello World” webpart

What other common skillsets can be grouped within this Matrix?

Every SharePoint Administrator Should:

• Maintain a basic understanding of .Net framework

• Shift from “Network Admin” to “Application Administrator”

• Have a solid comprehension of what solutions are deployed within environment

• Develop ability to test or deploy all solutions released by Dev team into your environment

Areas of Focus: • Eliminate “out-of-the-box” from vocabulary• Learn branding/styling aspects, page

layouts

Managing the Gray Areas

Every SharePoint Developer Should:

• Demonstrate an understanding of native SharePoint webparts and functionality BEFORE writing code

• Review API of trending Social Media apps to meet upcoming integration demands

Areas of Focus: • Increase transparency in development

process.• Tap into the business needs of end users

when developing solutions

Managing the Gray Areas

Every SharePoint Technical Lead Should:

• Maintain and encourage Skillset Common Denominator Matrix for all members of team.

• Host peer-to-peer code/implementation review

• Establish a knowledge base for each team (Dev, Infrastructure, Design, PMO)

Areas of Focus: • View top notch performers as specialists

not experts • Establish skillset criteria for cross-training

Managing the Gray Areas

Every SharePoint PM Should:

• Walkthrough the architecture of environment w/ Architect before managing project

• Learn SharePoint from hands-on perspective

Areas of Focus: • Read SharePoint deployment case studies

Managing the Gray Areas

Open Government Initiative

• 1/21/09 – Pres. Obama signed Transparency and Open Govt. initiative

• Federal govt. adopting new policies for inbound and outbound social media

• Responsibility left to CTO of Federal Agencies to implement individual strategies with limited guidelines today

• How does SharePoint play a role in Open Government?

Tomorrow’s Challenges

Open Government Initiative’

Tomorrow’s Challenges

Tomorrow’s Challenges

Institutions (Medical, Educational)

Local /State Government /Law Enforcement Branches

Social Media Policies adopted by Federal Government

Trickle-Down Adoption

Challenges (Cont.)

• Vivek Kundra

• Pres. Obama’s Federal CIO

• Launched 5 Open Gov Objectives

CybersecuritySocial Media in Federal Government

• Inbound Sharing – Allowing public to collaborate to influence internal processes.

• Outbound Sharing – Federal engagement on public/commercial social media websites.

• Inward Sharing – Sharing of internal organizational documents thru internal collaboration (SharePoint) portal and internal wikis.

• Outward Sharing – Inter-institutional Sharing – enables Federal Government info to be shared with external groups, state/local govts, law enforcement, large corps

Q&A: Questions and Actions:

• Has your organization started planning for social media? • What is your familiarity with trending social media apps?• What policies would you suggest if social media

integration happened today?• How would you educate your end users on policies

concerning social media?

In Review :

• Roles will continue to evolve. Defining and documenting roles is the best safeguard

• Use a Common Skillset Matrix to strengthen the foundation of team knowledge

• Gray areas exist. Cross training and knowledge sharing will fill those gaps.

• Open government’s embrace of social media will impact the SharePoint community. Prepare your organization now.

• This presentation will be available at: www.slideshare.net/mrshadeed

Recommended Reading

• Guidelines for Secure Use of Social Media by Federal Depts and Agencies

http://management.energy.gov/documents/SecureSocialMedia.pdf

• United States Air Force New Media Guide Cited to provide guidance to address new cases of social media usage for the Federal government (2.80 MB Download)http://www.af.mil/shared/media/document/AFD-090406-036.pdf

• SharePoint Projects – Roles and Responsibilities http://www.ericharlan.com/Moss_SharePoint_2007_Blog/sharepoint-projects-roles-and-responsibilities-a108.html(Available as .PDF – over 9,000 views)

Sources

For more information:

Shadeed Eleazer

mr.shadeed@gmail.com

Thank You