spring ‘17 new relic digital intelligence platform updates
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New Relic Template 2017
©2008–17 New Relic, Inc. All rights reserved.©2008–17 New Relic, Inc. All rights reserved.
Digital Intelligence Platform Spring 2017 Release
New Relic Template 2015
2
Housekeeping
Confidential ©2008-15 New Relic, Inc. All rights reserved.
Today’s webinar is being recorded. A link to the recording will be emailed to all registrants
shortly after.
Please be sure to ask any questions via the “questions
panel”
There will be a brief survey after the webinar for any additional
questions or feedback.
New Relic Template 2017
Devin
3
Presenters
Confidential ©2008-2017 New Relic, Inc. All rights reserved.
Greg UnreinDevin Cheevers
VP, Product Management New Relic
Product MarketingNew Relic
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▪ New Relic Introduction▪ Overview of our Spring ‘17 Digital Intelligence Platform Updates▪ An in-depth look at:
– Health Map– AWS Integrations– Infrastructure SDK
▪ Additional Updates Now Available▪ Discussion
4
What we’ll talk about
Confidential ©2008-2017 New Relic, Inc. All rights reserved.
newrelic.com/whatsnew
New Relic Template 2015
NEWRNYSE – 2014
15k+Customers
1.5BScale: Events & Metrics Per Minute
Our Goal:To be the first, best place to look to understand your digital business
13,000+ Disruptors2,500+ Global Enterprises
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3 Digital Intelligence Requirements to Drive Amazing Customer Experiences
User Interactions
Apps & Services
Infrastructure
Real-time Analytics
for Everyone
Built to Scale
to Your Biggest
Day
Full Stack
Visibility
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Customers Love Our Full-Stack Platform“One of the reasons we use New Relic is the visibility it gives us across our digital stack. That has helped us pinpoint where the
errors are happening or what service is down, and reliability has improved significantly.”
Todd Wilson, Director of Platform Engineering, REI
https://newrelic.com/case-studies/REI
“Having deep visibility with New Relic helps infrastructure people and developers pinpoint the exact problem instead of ping-ponging the problem back and forth between devs
and ops.”
Nassim Ait Boufrad, Infrastructure Team LeaderFrance Télévisions Numérique department
https://newrelic.com/case-studies/francetv_en
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8Confidential ©2008–17 New Relic, Inc. All rights reserved.
What we’ve built for you
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Our Top 3 • Health Map • New AWS Integrations • Infrastructure SDK
Additional Digital Intelligence Platform Updates• Synthetics: New Public Locations• Mobile: Crash Event Trail • Browser: Domain Conditions• APM: Node.js 2.0 API• Insights: More querying power, with RATE() and FACET CASES() • Alerts: NRQL Alerts is now GA!
What’s New in the Digital Intelligence Platform?
9©2008–17 New Relic, Inc. All rights reserved.
newrelic.com/whatsnew
New Relic Template 2017
Our Top 3 • Health Map • New AWS Integrations • Infrastructure SDK
Additional Digital Intelligence Platform Updates• Synthetics: New Public Locations• Mobile: Crash Event Trail • Browser: Domain Conditions• APM: Node.js 2.0 API• Insights: More querying power, with RATE() and FACET CASES() • Alerts: NRQL Alerts is now GA!
What’s New in the Digital Intelligence Platform?
10©2008–17 New Relic, Inc. All rights reserved.
newrelic.com/whatsnew
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11
Applications distributed across multiple hosts create challenges to understanding performance issues
Confidential ©2008-15 New Relic, Inc. All rights reserved.
Instance 1
Customers Browser
Apps
Mobile
Load balancer
Instance 2
Instance 3
Application
Database 1
Database 2
When an application issue arises, which host might be causing the issue?
New Relic Template 2017
“This is exactly what we’re trying to build internally.” - Senior Operations Manager, Fortune 500 Retailer
Validation During The Development Phase
12©2008–17 New Relic, Inc. All rights reserved.
“Support escalates to either software or infrastructure or both teams. It would be great if they had the information to escalate to the right team. This could help them with that.” - Director of Technology Infrastructure, At a Global Sports Entertainment company
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▪ See the health of all your apps as well as the health of the infrastructure hosts that each app relies upon in real time
▪ Pinpoint performance issues to the appropriate layer in the application stack and take action
13
What Health Map Provides
Confidential ©2008-17 New Relic, Inc. All rights reserved.
Connect app performance to the appropriate underlying infrastructure
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Health Map Demonstration
Confidential ©2008-15 New Relic, Inc. All rights reserved.
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Customers recognize the value of Health Map
“New Relic’s new Health Map provides us a single pane of glass view displaying both the status of our environment as well as the relationships between our applications and the infrastructure that supports them.”
- Gavin Wilson, Infrastructure Manager, Macquarie University (one of Australia’s leading public research universities)
“We started consolidating our monitoring with New Relic because it gives us a holistic view of our applications and infrastructure. New Relic Infrastructure alerts us to server specific errors and the Health Map gives us the ability to understand our metrics in one dashboard. The integrations with AWS products have been pretty interesting to see and given us an automated way to pull in metrics in real time to understand the performance of those services in relation to the applications they support.”
- Eric Liang, CIO, Spokeo (a people search engine founded in California)
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Also, all the power of Health Map, on your mobile device
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▪ What: See the health of all your apps as well as the health of the infrastructure hosts that each app relies upon in real time
Recap, Health Map: A Unique High-Density View into Both Application and Infrastructure health in one place
New Relic Template 2015
▪ What: See the health of all your apps as well as the health of the infrastructure hosts that each app relies upon in real time
▪ Through APM and Infrastructure offerings, Health Map provides uniquely combined view of application and infrastructure health
Recap, Health Map: A Unique High-Density View into Both Application and Infrastructure health in one place
New Relic Template 2015
▪ What: See the health of all your apps as well as the health of the infrastructure hosts that each app relies upon in real time
▪ Through APM and Infrastructure offerings, Health Map provides uniquely combined view of application and infrastructure health
▪ New Relic is the only vendor to provide the view in a way that integrates insights on application and infrastructure health
Recap, Health Map: A Unique High-Density View into Both Application and Infrastructure health in one place
New Relic Template 2017
Our Top 3 • Health Map • New AWS Integrations • Infrastructure SDK
Additional Digital Intelligence Platform Updates• Synthetics: New Public Locations• Mobile: Crash Event Trail • Browser: Domain Conditions• APM: Node.js 2.0 API• Insights: More querying power, with RATE() and FACET CASES() • Alerts: NRQL Alerts is now GA!
What’s New in the Digital Intelligence Platform?
20©2008–17 New Relic, Inc. All rights reserved.
newrelic.com/whatsnew
New Relic Template 2017
Popular today: EC2, S3, ELB, RDS, EBS, CloudFront, DynamoDB, Elasticache, Lambda
Expanded AWS Integrations for New Relic Infrastructure
21©2008–17 New Relic, Inc. All rights reserved.
Billing/CostControl
KinesisFirehose
Elasticsearch Route53 ECS/ECR
Now you can monitor and forecast your AWS Bill. New Integrations:
New Relic Template 2017
For even more, join us on June 27 @ 10:00 AM PDT
22©2008–17 New Relic, Inc. All rights reserved.
https://newrelic.com/resources/webinars
New Relic Template 2017
Our Top 3 • Health Map • New AWS Integrations • Infrastructure SDK
Additional Digital Intelligence Platform Updates• Synthetics: New Public Locations• Mobile: Crash Event Trail • Browser: Domain Conditions• APM: Node.js 2.0 API• Insights: More querying power, with RATE() and FACET CASES() • Alerts: NRQL Alerts is now GA!
What’s New in the Digital Intelligence Platform?
23©2008–17 New Relic, Inc. All rights reserved.
newrelic.com/whatsnew
New Relic Template 2017
New SDK gives users the ability to add information about ad-hoc services and data points to New Relic Infrastructure.
Infrastructure SDK: Build Your Own Integrations
24©2008–17 New Relic, Inc. All rights reserved.
New Relic Template 2017
For even more, join us on July 11 @ 10:00AM PDT
25©2008–17 New Relic, Inc. All rights reserved.
https://newrelic.com/resources/webinars
New Relic Template 2017
Our Top 3 • Health Map • New AWS Integrations • Infrastructure SDK
Additional Digital Intelligence Platform Updates• Synthetics: 4 New Public Locations• Mobile: Crash Event Trail • Browser: Domain Conditions• APM: Node.js 2.0 API• Insights: More querying power, with RATE() and FACET CASES() • Alerts: NRQL Alerts is now GA!
What’s New in the Digital Intelligence Platform?
26©2008–17 New Relic, Inc. All rights reserved.
newrelic.com/whatsnew
New Relic Template 2017
• New Relic Synthetics: 4 New Public Locations• New Relic Mobile: Crash Event Trail • New Relic Browser: Domain Conditions• New Relic APM: Node.js 2.0 API• New Relic Insights: More querying power, with RATE() and FACET CASES()
• New Relic Alerts: NRQL Alerts is now GA!
Other Digital Intelligence Platform Updates
27©2008–17 New Relic, Inc. All rights reserved.
Crash event trail allow mobile teams to better understand hard to diagnose crashes.
“We turned off the other monitors we were using because New Relic is our single, global source of truth for the website. I
use New Relic every minute of every day.”
Declan Costello, Infrastructure and Ops Manager at Ryanair
New Relic Template 2017
▪ We’re focused on helping you manage complex, large environments and maximize the value you get from your cloud investments with features like Health Map and AWS Integrations.
28
Summary
Confidential ©2008-2017 New Relic, Inc. All rights reserved.
“New Relic has improved the communication stream between the operations and development teams and there’s a significant change in our monitoring, alerting, and issue-resolution.”
Harvey Shaw, Digital Service Manager, Technology, at News UK
New Relic Template 2017
▪ We’re focused on helping you manage complex, large environments and maximize the value you get from your cloud investments with features like Health Map and AWS Integrations.
▪ Our Infrastructure SDK is an example of our we’re making our platform even more extensible to help you gain a single, centralized view of system health.
29
Summary
Confidential ©2008-2017 New Relic, Inc. All rights reserved.
“New Relic has improved the communication stream between the operations and development teams and there’s a significant change in our monitoring, alerting, and issue-resolution.”
Harvey Shaw, Digital Service Manager, Technology, at News UK
New Relic Template 2017
▪ We’re focused on helping you manage complex, large environments and maximize the value you get from your cloud investments with features like Health Map and AWS Integrations.
▪ Our Infrastructure SDK is an example of our we’re making our platform even more extensible to help you gain a single, centralized view of system health.
▪ Our Browser, Synthetics and Mobile product teams continue to innovate, with features like Crash Event Trail and Domain Conditions to help you deliver great customer experiences.
30
Summary
Confidential ©2008-2017 New Relic, Inc. All rights reserved.
“New Relic has improved the communication stream between the operations and development teams and there’s a significant change in our monitoring, alerting, and issue-resolution.”
Harvey Shaw, Digital Service Manager, Technology, at News UK
New Relic Template 2017
▪ We’re focused on helping you manage complex, large environments and maximize the value you get from your cloud investments with features like Health Map and AWS Integrations.
▪ Our Infrastructure SDK is an example of our we’re making our platform even more extensible to help you gain a single, centralized view of system health.
▪ Our Browser, Synthetics and Mobile product teams continue to innovate, with features like Crash Event Trail and Domain Conditions to help you deliver great customer experiences.
▪ Our dashboarding, data analysis and alerting tools are improved with the release with RATE(), FACET CASES() and the general availability of NRQL Alerts. These provide more power for operations and DevOps teams to perform rapid ad-hoc incident investigation, build intelligent alerting and empower any team across your organization to better understand your systems.
31
Summary
Confidential ©2008-2017 New Relic, Inc. All rights reserved.
“New Relic has improved the communication stream between the operations and development teams and there’s a significant change in our monitoring, alerting, and issue-resolution.”
Harvey Shaw, Digital Service Manager, Technology, at News UK
New Relic Template 2015
1. Visit newrelic.com/whatsnew for even more information on these updates
2. Join the New Relic online community, at https://discuss.newrelic.com/3. Join us at FutureStack NY, September 13th, 14th at
https://www.futurestack.com/newyork
Three Things
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Discussion:
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