spring 16 release notes & appexchange 10th birthday bash

AppExchange Turns 10

Take pics and share! Use hashtags #appexchange10 #SalesforceNJUG

Forward-Looking Statements

Statement under the Private Securities Litigation Reform Act of 1995:

This presentation may contain forward-looking statements that involve risks, uncertainties, and assumptions. If any such uncertainties materialize or if any

of the assumptions proves incorrect, the results of salesforce.com, inc. could differ materially from the results expressed or implied by the forward-looking

statements we make. All statements other than statements of historical fact could be deemed forward-looking, including any projections of product or

service availability, subscriber growth, earnings, revenues, or other financial items and any statements regarding strategies or plans of management for

future operations, statements of belief, any statements concerning new, planned, or upgraded services or technology developments and customer contracts

or use of our services.

The risks and uncertainties referred to above include – but are not limited to – risks associated with developing and delivering new functionality for our

service, new products and services, our new business model, our past operating losses, possible fluctuations in our operating results and rate of growth,

interruptions or delays in our Web hosting, breach of our security measures, the outcome of any litigation, risks associated with completed and any possible

mergers and acquisitions, the immature market in which we operate, our relatively limited operating history, our ability to expand, retain, and motivate our

employees and manage our growth, new releases of our service and successful customer deployment, our limited history reselling non-salesforce.com

products, and utilization and selling to larger enterprise customers. Further information on potential factors that could affect the financial results of

salesforce.com, inc. is included in our annual report on Form 10-K for the most recent fiscal year and in our quarterly report on Form 10-Q for the most

recent fiscal quarter. These documents and others containing important disclosures are available on the SEC Filings section of the Investor Information

section of our Web site.

Any unreleased services or features referenced in this or other presentations, press releases or public statements are not currently available and may not

be delivered on time or at all. Customers who purchase our services should make the purchase decisions based upon features that are currently available.

Salesforce.com, inc. assumes no obligation and does not intend to update these forward-looking statements.

Agenda

AppExchange Introduction

10 Things to Know About the AppExchange

AppExchange Bingo

Spring '16 Release Notes

AppExchange - The #1 Business App MarketplaceAn ecosystem of proven business apps

Customized for Salesforce

Trusted and Secure

Reviewed by Peers

Over 2,900 apps 3 million installs

10 Things Everyone Should

Know About the AppExchange

#1 The AppExchange is Curated Meet Christine! She selects categories and industries for every app.

Christine Lee, AppExchange

Product Marketing Analyst

#2 You can Search with Filters Use filters to help you narrow down your search.

Filter By:

Price

Edition

Ratings

Languages

#3 300+ Salesforce1 Mobile-Ready AppsExtend apps to anywhere with mobile-ready apps

Sales Service Marketing HR Finance IT/Admin ERP

SALESFORCE1

MOBILE

#4 100+ Lightning-Ready Apps

LIGHTNING READY

#5 Managed vs. Unmanaged Packages

Managed Packages

• Maintained by app provider.

• Can be easily upgraded.

• Custom objects, tabs, and apps do not

count against the limits of your Salesforce

edition.

Unmanaged Packages

• Access to see and change underlying code.

• Cannot be upgraded.

• Custom objects, tabs, and apps count against

the limits of your Salesforce edition.

Packages are containers that hold the code and metadata associated with apps

or components.

#6 Get Started Faster with Free Labs Apps Labs apps are free unmanaged packages built by Salesforce employees.

Popular: Adoption Dashboards

Graphics Pack

Milestones PM

New:Salesforce IFTT

Agile Accelerator

Almond

#7 Reviews are Integrated with the Success Community 50,000+ peer reviews on the AppExchange.

#8 New Apps are Added Everyday! Get the full list of new apps delivered to your mailbox weekly.

NEW

Sign up:

Bit.ly/appexnews

#9 More Than Just Apps. Introducing Lightning Exchange. Easily install Components from Lightning Exchange

Build, Scale, Share Reuse pre-built components from Salesforce

partners that work for any device

Access a Library for Components Find trusted and reviewed tools and install in

minutes

Deliver Solutions FasterUse components from AppExchange with your

own custom-built components

#10 Lots of Ways to Learn More. #AppExchange.

AppExchange

is everywhere.Learn More

about Apps.

Salesforce Blog

NEW CONTENT ADDED

WEEKLY

JOIN THE CONVERSATION

ALL ABOUT APPEXCHANGE

APPS

#AppExchange

FOLLOW US ON

SOCIAL

Third Thursday Every Month

4+ APPS. REAL-TIME 3 MIN

DEMOS. YOU PICK THE WINNER!

bit.ly/appexdemo

Paul Guerra, Internet Creations

Sr. Consultant, Salesforce Practice

Salesforce Spring 2016 Release Notes

Salesforce Versions

Salesforce Lightning Salesforce1 Salesforce Classic

You asked for it!And Salesforce answered!

Ideas being delivered in Spring '16

Ability to edit file or link

posts in Chatter

Formula fields display

on new/edit in

Lightning

Validation rules on

article types

Assets available in

Salesforce1

Ideas being delivered in Spring '16

Admin access to

personal report folders

Knowledge article

page layout

assignments

PB preserves name

and description when

creating a new version

Sandbox refresh

scripts

Chatter - New Features in Spring '16

Edit Chatter Posts

Containing Files or Links

Broadcast Groups

Files without Chatter

New Features in Spring '16

Restricted picklist values

Only a new custom picklist field can

be a restricted picklist. You can’t

convert an existing non-restricted

picklist to a restricted picklist.

Global picklists (pilot)

Great for Lead, Account, Contact

picklist for conversion

New Features in Spring '16

Increased limit for developer sandboxes

Security Health Check

Service Cloud Work Orders

Phew, I've been talking for a while!

Does anyone have any questions?

Process Builder - Spring '16

Process Builder field name

displays on hover

Easily reorder criteria in

process

New Lightning Experience Features

Inline editing

Person Accounts

URL buttons in Lightning and SF1 Mobile

Banner images in Lightning

New Lightning Experience Features

Ability to resize columns for list views

Account Insights

What’s not available for Lightning?

JavaScript Buttons

• https://success.salesforce.com/ideaView?id=https://success.salesforce.c

om/ideaView?id=08730000000cGX8AAM

Sales Cloud

• Leads can be transferred to queues but all active queues display, not

just queues for Leads

• Opps with Products can’t be cloned

• Default Opp teams are not supported

Service Cloud

• Close Case Layout

• Case Assignment Rules not supported, use PB instead

Table and Funnel charts display differently

Users can’t see approval requests

Dependent Lookup Filters Not Supported

New Features in Spring '16

Additional security/login prompt

for new devices

Custom success messages for

Quick Create Actions

Test Class suite manager

Run Macros Programmatically

using API

Chrome Extensions

Instance Favicon Quick Login As Force.com Logins

Questions?

thank y u