sports interactive europe 2016 - the fan engagement strategy of soccer club psv - hanneke jaanen -...
Post on 21-Jan-2017
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SOCIAL MEDIA
Reach + Engagement + Conversion + Influence/action +
New channels! Better content! Webcare! Monitoring!
DATABASE DEVELOPMENT
Already in our database
• Name & address • (Old) Memberships • Opt-ins NL • Merchandise
discounts • Ticket Sales • Merchandise
Known, but not synced yet
• Attendance • Read- & Click
behaviour NL • Website visits and
behaviour • WiFi Data Connected
Stadium
Profile interests
• Social profile and activity
• Food & Beverage • Demographic info • Fields of interest
…. LOADING PROFILE …. PLEASE WAIT ….
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