social media governance
Post on 19-Nov-2014
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SOCIAL MEDIA GOVERNANCE MIKE TAKAHASHI ASSOCIATE DIRECTOR, DIGITAL MARKETING @TAKADESIGNS
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#CASESMC
HIGHLY DECENTRALIZED AND AUTONOMOUS ENVIRONMENT !
NO CENTRAL OVERSIGHT OR GUIDANCE
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ASIANS IN THE LIBRARY !
SOCIAL MEDIA USER GROUP !
DISCUSSION LIST MEETUPS PANELS !
SOCIAL MEDIA GUIDELINES !
BEAT ‘SC BONFIRE & RALLY
GUIDELINES VS POLICY !
STANDARDS RESPONSE GUIDE TIPS & RESOURCES !
BEAT ‘SC BONFIRE & RALLY
BEAT ‘SC BONFIRE & RALLY
HANDLING ROGUE ACCOUNTS !
HTTP://GOO.GL/VI2MW2
HTTP://HELP.INSTAGRAM.COM/535503073130320
HTTPS://SUPPORT.TWITTER.COM/FORMS/TRADEMARK
CRISIS MANAGEMENT !
RESPONSE CHART ACCESS LIST SCENARIOS !
DEVELOP A COMMUNITY AND THEY WILL SUPPORT YOU
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MIKE TAKAHASHI FOLLOW ME ON TWITTER @TAKADESIGNS TAKADESIGNS.COM/BLOG
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