social media day 24-1-2013: social media policy

Post on 07-Nov-2014

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Een social media strategie binnen een bedrijf hoort bij de marketing strategie. Maar aangezien het vooral over conversaties gaat is vaak de vraag wie verantwoordelijk is voor de content, wie mag spreken uit naam van het bedrijf, wie op welke vragen van buitenaf mag antwoorden,... Een social media policy dringt zich op!

TRANSCRIPT

Mic Adam

Social Media activities• Awareness Building• Inventory Services• Policy Creation• Training• Monitoring

• Market research

Social Media Policies#vlsmm

Agenda

• Social Media Policy Survey Overview (Vanguard Leadership – October-November 2012)

• Steps towards a Social Media Policy

• Social Media Policies made simple

What we know!

Frequency of access

0

1 0

2 0

3 0

4 0

5 0

6 0

7 0

D a ily

W e e k ly

M o nthly

N o a c c o unt

(c) Vanguard Leadership – Oct-Nov 2012

What is bound to happen?

And also this...

SoMePol @ companies

1 in 5 (c) Vanguard Leadership – Oct-Nov 2012

Employee Awareness of the SoMePol

(c) Vanguard Leadership – Oct-Nov 2012

Time for a poll!Who has a social media policy?

Social Media Policy

Your idea of a Social Media Policy?

It can be different

Or even better

And one step further...

These times are over... Mostly

Time for a SoMePol

Topics that need answering

• Legal Framework?

• Policy or Guidelines?

• Why do you need a policy?

• Who makes the policy?

• Perspectives of the policy?

• How do you make a policy?

• What needs to be in the policy?

• How do you implement a policy?

First, the legal framework…

• No specific social media legislation

• CAO 81 & 34

• “Wet op privacy – (8/12/92)

• Impact of general legislation

• Labour law

• Privacy law

• Intellectual property law

• Other laws (slander; stalking; etc.)

Guidelines or Policy

• Policy is official and enforceable

• Control legal burden

• Cover HR items

• Identify risk

• Guideline is a suggestion and not enforceable

• Communication piece

• Motivate and inspire users (ambassadors)

• Create positive frame of mind

Who contributes to the policy? And Why?

Marketing HR IT Legal Mngt Team Employees Unions

How to create a social media policy?

• Social media policy creation software

• http://socialmedia.policytool.net/

• http://socialpolicygenerator.com

• Social media policy examples

• http://socialmediagovernance.com/policies.php

• Write one your own

How Long Is your SMP?

6%

56%

38%1 page

2-3 pages

4+ pages

(c) Vanguard Leadership – Oct-Nov 2012

Social Media Policy/Guidelines35+ areas of interest

W hat content does the SM P focus on?

42,9

32,1

21,4

28,4

10,7

57,1

28,632,1

50

10,7

0

10

20

30

40

50

60

SoMe D

efintio

ns

Overv

iew S

oMe

Company S

oMe A

ccounts

Spokesperson R

uls

Emplo

yee Rule

s

Emplo

yee Guid

elines

Respond Chart

Tips &

Tric

ks

Do's & D

on 'ts

Request access

(c) Vanguard Leadership – Oct-Nov 2012

Anatomy of a good policy

Some examples

Key to success

Roll-out

How were they informed?

40%

20%

18%

16%

6% 0%

Not Intranet post Em ail P resentation Training V ideo

Roll-Out van een Sociale Media Policy

Best Practices

More videos on: http://pinterest.com/micvadam/social-media-policy-video-s/

A good alternative!

Start your Social Media Policy Now!

Need or want to discuss more about Social Media Policies!

@MICADAM

/MICADAM

/MICVADAM

MICVADAM

/MICVADAM

+32 47850 41 35

MIC@VANGUARD-LEADERSHIP.BE

/MICADAM

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