soca service hipath 3000 (part 2)
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Protection notice / Copyright notice
SOCA Service HiPath 3000
Copyright © Siemens Enterprise Communications GmbH & Co KG 2008. All rights reserved.
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Copyright © 2008. All rights reserved.
Siemens Enterprise Communications
Nội dung
� Kiến thức cơ bản
� Chiến lược Truyền thông mở
� Hệ thống HiPath 3000
HiPath 3000 - Cấu hình cơ bản
HiPath 3000 Manager
HiPath 3000 - Cấu hình SIP
Thiết bị đầu cuối
HiPath HG 1500
HiPath 3000 Security
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Copyright © 2008. All rights reserved.
Siemens Enterprise Communications
Nội dung
Thiết bị đầu cuối
Máy nhánh analog
Máy nhánh digital
OptiPoint 500
OpenStage TDM
Đầu cuối IP
OptiPoint 410
OptiPoint 420
OpenStage HFA
OptiClient 130
WL2
Máy không dây DECT
OptiClient Attendant V8 & BLF Server
CTI Desktop Clients
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Siemens Enterprise Communications
Máy nhánh analog
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Máy nhánh analog
HiPath 3550
- tối đa: 96 máy nhánh analog- card điều khiển: 4 cổng máy nhánh analog
- khe mở rộng nhỏ (6 khe): SLA4, SLA8, SLA16- khe mở rộng lớn (1 khe): SLA24N
HiPath 3800
- tối đa: 384 máy nhánh analog
- SLMAE8, SLMAE200
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Profiset 3005 Hotel
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Khai báo flash time cho máy nhánh analog
Station View -> Template Editor -> Parameter
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Siemens Enterprise Communications
Máy điện thoại sốOptiPoint 500
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Siemens Enterprise Communications
Máy nhánh digital
HiPath 3550
- tối đa: 72 máy nhánh digital- card điều khiển: 8 cổng máy nhánh digital
- khe mở rộng nhỏ (6 khe): SLU8- khe mở rộng lớn (1 khe): SLMO24(8 + 5xSLU8 + 1xSLMO24 = 72)
HiPath 3800
- tối đa: 384 máy nhánh digital- SLMO8, SLMO24
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Siemens Enterprise Communications
Máy điện thoại sốOptiPoint 500
-economy •12 function keys with LEDs•Adjustable, alphanumeric LCD display with 2 lines of 24 characters each•3 dialog keys “yes”, “back”, “continue”
-economy •12 function keys with LEDs•Adjustable, alphanumeric LCD display with 2 lines of 24 characters each•3 dialog keys “yes”, “back”, “continue”
-standard •Fully duplex hands-free facility with echo suppression for location adaptability•Backlit LCD display•2 optional plug-in modules
-standard •Fully duplex hands-free facility with echo suppression for location adaptability•Backlit LCD display•2 optional plug-in modules
-advance •Fully duplex hands-free as optipoint 500 standards, plus:•19 function keys with LEDs•Graphic display with 4 lines of 24 characters•USB master port•One optional plug-in
-advance •Fully duplex hands-free as optipoint 500 standards, plus:•19 function keys with LEDs•Graphic display with 4 lines of 24 characters•USB master port•One optional plug-in
-entry The most cost-effective move into Digital •Eight function keys with LEDs•Loudspeaker•2 control keys
-entry The most cost-effective move into Digital •Eight function keys with LEDs•Loudspeaker•2 control keys
-basic Function keys, Dialog Keys, Display and Loudspeaker as optiPoint 500 economy, plus:•USB port•One optional plug-in module
-basic Function keys, Dialog Keys, Display and Loudspeaker as optiPoint 500 economy, plus:•USB port•One optional plug-in module
-application-module
•Color display•Touch screen•Alpha Keyboard•Local/personal phone book•Export/Import Function•Terminal-Mode•HiPath Manager TC Access
-application-module
•Color display•Touch screen•Alpha Keyboard•Local/personal phone book•Export/Import Function•Terminal-Mode•HiPath Manager TC Access
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Copyright © 2008. All rights reserved.
Siemens Enterprise Communications
Phụ kiện OptiPoint
optiPoint Key Module(IP & TDM)
optiPoint Busy Lamp Field(IP & TDM)
optiPoint acoustic adapter(IP & TDM)
optiPoint a/b adapter(TDM only)
optiPoint phone adapter(TDM only)
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Phụ kiện OptiPoint
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Siemens Enterprise Communications
Phụ kiện OptiPoint
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OptiPoint 500 - Các điểm kết nối
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Máy điện thoại sốOpenStage TDM
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Siemens Enterprise Communications
OpenStage 20 T
OpenStage 40 T
OpenStage 60 T
OpenStage 80 T
Ice-Blue
Ice-Blue
Ice-Blue
Lava
Lava
Lava
Silver-Blue, metallic
Ice-Blue
OpenStage 10 T
Lava
Máy điện thoại thế hệ mớiOpenStage TDM
Protocol
� (Enhanced) CorNet TS
Interfaces
� UP0/E
Acoustics
� Full Duplex Hands free talking
Others
� Graphical Displays
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Siemens Enterprise Communications
Key Module 40(Eis-Blau/Lava, rote LEDs)
Key Module 60(Eis-Blau/Lava, blaue LEDs)
Key Module 80 (Silber-Blau metallic, blaue LEDs)
12 frei programmierbare Tasten, mit grafischem
Display, beleuchtet (2 Ebenen)
BLF 40
(Belegtlampenfeld) 90 frei programmierbare Tasten mit roten LEDs und Papierbeschriftung
Phone Adapter
To connect a second
UP0/E- or analog
device (e.g. fax) to the
same SLMO port
BLF 40
(Busy Lamp Field) 90 free programmable keys with red LED and
paper labels
Phụ kiện OpenStage TDM
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Phụ kiện OpenStage TDM - Phone Adapter
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OpenStage 20/40
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Siemens Enterprise Communications
OpenStage 60/80
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Siemens Enterprise Communications
����
-
-
����
optional
OpenStage 20 T
mandatorymandatoryoptionaloptionalExt. Power
Supply
--��������Wall Mount Kit
����������������Phone Adapter
--max. 1 BLF behind
HiPath 3000 (not
supported by HiPath
4000), requires
external Power
Supply
-Busy Lamp Field
max. 2 Key
Modules 80 with
blue LEDs
max. 2 Key Modules
60 with blue LEDs
max. 2 Key Modules
40 with red LEDs
(Key Module requires
external Power
Supply)
-Key Module
OpenStage 80 TOpenStage 60 TOpenStage 40 TOpenStage 10 T
OpenStage TDM - Bảng so sánh tính năng
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Siemens Enterprise Communications
-
-
-
-
-
-
-
+ /-
-
-
3
1
-
����
-
-
-
OpenStage 10 T
��������--OpenStage Manager
support
��������--Polyphonic ring tones
TFT / ColorTFT / ColorMonochromeMonochromeDisplay
5,7”; (320x240
pixel)
5,7”; (320x240
pixel)
5,1”; (240x128
pixel)
2 lines; (205 x 41
pixel)
Size / resolution
������������-Backlit
������������-Optical call alert
RJ45, 121TR9-5*RJ45, 121TR9-5*RJ45, 121TR9-5*-Headset jack
TouchsliderTouchslider+ /-+ /-Volume control via
66--Mode Keys
8 (2 layers)8 (2 layers)6 (2 layers)0Free programmable keys
��������--Local Call Log
��������--Local Phonebook
��������--Bluetooth 2.0
����������������Tiltable
master & slavemaster & slaveslave-USB
TouchGuideTouchGuide5-Way Navigation3-Way NavigationNavigation element
6687Fixed feature keys
OpenStage 80 TOpenStage 60 TOpenStage 40 TOpenStage 20 T
OpenStage TDM - Bảng so sánh tính năng
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Siemens Enterprise Communications
OpenStage 60/80 T - Các tính năng cao cấp
Several possibilities for the user to customize his phone, according to personal flavor and feeling:
� Load (mp3) ringer tones from the PC and assign these to contacts
� Load pictures from the PC and assign them
to contacts
� Change the look of the screen,adjust an alternative skin (initially the
phone offers 2 different skins)
� Use pictures to create a personal screensaver
Freeware tool to communicate with the PC and transfer the data: OpenStage Manager
Examples
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Siemens Enterprise Communications
So sánh OpenStage T và optiPoint 500
Functionality
entry economy basic standard advance standardplus
advanceplus
ApplicationModule
OpenStage 20 T OpenStage 40 T OpenStage 60 / 80 T
optiPoint 500
OpenStage 10 T
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Siemens Enterprise Communications
optiPoint Key Module
optiPoint SL Key Module
optiPoint Busy Lamp Field
optiPoint Display Module
optiPoint Application Module
OpenStage Key Module
OpenStageBusy Lamp Field
Integrated intoOpenStage 60, 80
Chuyển đổi từ OptiPoint 500 sang OpenStageT
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optiPoint acoustic adapter
optiPoint recorder adapter
Headset
Contact
Integrated intoOpenStage 40 T, 60 T, 80 T
No successor planned
optiPoint a/b adapter
optiPoint phone adapter
optiPoint ISDN adapter
OpenStagePhone Adapter
No successor planned
No successor planned
Chuyển đổi từ OptiPoint 500 sang OpenStageT
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Tự động cập nhật OpenStage TDM firmware
2. Kích hoạt tính năng: System Parameters -> Flags
1. Kiểm tra trạng thái OpenStage TDM: Setup Station -> Endpoint hw sw
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Tự động cập nhật OpenStage TDM firmware
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OpenStage Manager - Quản lý Phonebook
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OpenStage Manager - Quản lý hình ảnh
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OpenStage Manager - Quản lý Slide Show
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OpenStage Manager - Quản lý Ring Tone
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Máy điện thoại IPOptiPoint 410 / 420
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Siemens Enterprise Communications
HiPath 3300/3350
Dung lượng tối đa
• 16 trung kế (ISDN, analog, IP)20 (3300), 36 (3350) máynhánh analog• 24 máy nhánh digital
• 96 IP workpoints• 3 DECT base stations và 16 handsets• Tích hợp Voice Mail
HiPath 3500/3550
Dung lượng tối đa
• 60 trung kế (ISDN, analog, IP)• 44 (3500), 96 (3550) máy nhánhanalog• 48 (3300), 72 (3550) máy nhánhdigital
• 192 IP workpoints• 16 DECT base stations và64 handsets• Tích hợp Voice Mail
HiPath 3800
Dung lượng tối đa
• 250 trung kế (ISDN, analog, IP)• 384 máy nhánh TDM (analog, digital)
• 500 IP workpoints• HiPath 64 DECT base stations và 250 handsets
Số lượng đầu cuối IP
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HG 1500 V3.0HiPath 33xx, 35xx
HXGS3- dùng cho HiPath 3350 và 3550- mỗi card hỗ trợ 8 kênh B- có thể gắn thêm 1 card PDP1 nâng dung lượng thành 16 kênh B
- HiPath 3350: max. 2 card, nếu không sử dụng PDP1; max.16 kênh Bmax. 1 card nếu sử dụng PDP1; max. 16 kênh B
- HiPath 3550: max. 3 card; max. 48 kênh B (3 HXGS3 + 3 PDP1)HXGR3
- dùng cho HiPath 3300 và 3500
- mỗi card hỗ trợ 8 kênh B- có thể gắn thêm 1 card PDP1 nâng dung lượng thành 16 kênh B
- HiPath 3300: max. 2 card (nếu không sử dụng PDP1); 16 kênh Bmax. 1 card nếu sử dụng PDP1; max. 16 kênh B
- HiPath 3500: max. 3 card; max. 48 kênh B (3 HXGS3 + 3 PDP1)
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HG 1500 V3.0HiPath 3800
STMI2- dùng cho HiPath 3800- mỗi card hỗ trợ 32 kênh B- nhiều nhất 8 card STMI2 trên mỗi hệ thống HiPath 3800
- HiPath 3800 hỗ trợ nhiều nhất 128 kênh B- chú ý: gắn tối đa 4 card STMI2 trong một ngăn
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HG 1500 V3.0Number of B-channels
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Cấu hình nhiều card HG
- khai báo địa chỉ IP cho từng card HG- kết nối cổng LAN1 của tất cả các card vào mạng LAN
- toàn bộ IP phone đăng ký vào 1 card HG duy nhất
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Máy điện thoại IPOptiPoint 410
-economy •12 function keys with LEDs•Adjustable, alphanumeric LCD display with 2 lines of 24 characters each•3 dialog keys “yes”, “back”, “continue”
-economy •12 function keys with LEDs•Adjustable, alphanumeric LCD display with 2 lines of 24 characters each•3 dialog keys “yes”, “back”, “continue”
-standard •Fully duplex hands-free facility with echo suppression for location adaptability•Backlit LCD display•2 optional plug-in modules
-standard •Fully duplex hands-free facility with echo suppression for location adaptability•Backlit LCD display•2 optional plug-in modules
-display-module •Touch screen •Graphic user interface •Online help•Local/personal phone book•Access to corporate directories via LDAP•WAP/HTML browser
-display-module •Touch screen •Graphic user interface •Online help•Local/personal phone book•Access to corporate directories via LDAP•WAP/HTML browser
-advance •19 function keys with LEDs•Graphic display with 4 lines of 24 characters•USB master port•One optional plug-in
-advance •19 function keys with LEDs•Graphic display with 4 lines of 24 characters•USB master port•One optional plug-in
-entry The most cost-effective move into VoIP•Eight function keys with LEDs•10/100 Base-TVLAN support•Power over Ethernet •CTI (TAPI)•Loudspeaker•2 control keys
-entry The most cost-effective move into VoIP•Eight function keys with LEDs•10/100 Base-TVLAN support•Power over Ethernet •CTI (TAPI)•Loudspeaker•2 control keys
-economy plus Function keys, Dialog keys, Display and Loudspeaker as optiPoint 410 economy, plus:•10/100 Base-T mini-switch•Integrated 121 TR9-5/Polaris headset port
-economy plus Function keys, Dialog keys, Display and Loudspeaker as optiPoint 410 economy, plus:•10/100 Base-T mini-switch•Integrated 121 TR9-5/Polaris headset port
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Máy điện thoại IPOptiPoint 410
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Máy điện thoại IPOptiPoint 420
-economy Entry model •12 function keys with LEDs•10/100Base-T VLAN support•Power over Ethernet•CTI (TAPI)•Loudspeaker•2 control keys
-economy Entry model •12 function keys with LEDs•10/100Base-T VLAN support•Power over Ethernet•CTI (TAPI)•Loudspeaker•2 control keys
-standard•Backlit LCD display •Fully duplex hands-free with echo suppression for location adaptability•2 optional plug-in modules
-standard•Backlit LCD display •Fully duplex hands-free with echo suppression for location adaptability•2 optional plug-in modules
-advance•18 self-labeling function keys with LEDs•USB master port•One optional plug-in
-advance•18 self-labeling function keys with LEDs•USB master port•One optional plug-in
-self labeling key- module
•Optional module•Add-on device•Automatic adoption of key layouts• 12 additional function keys with up to 4 levels are available
-self labeling key- module
•Optional module•Add-on device•Automatic adoption of key layouts• 12 additional function keys with up to 4 levels are available
-economy plusFunction keys, Dialog keys, Display and Loudspeaker as optipoint 420, plus:•10/100 Base-T mini-switch•Integrated 121 TR 9-5/Polaris headset port
-economy plusFunction keys, Dialog keys, Display and Loudspeaker as optipoint 420, plus:•10/100 Base-T mini-switch•Integrated 121 TR 9-5/Polaris headset port
-application-module
•Color display•Touch screen•Alpha Keyboard•Export/Import Function
-application-module
•Color display•Touch screen•Alpha Keyboard•Export/Import Function
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Máy điện thoại IPOptiPoint 420
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Phụ kiện OptiPoint
optiPoint Key Module(IP & TDM)
optiPoint Busy Lamp Field(IP & TDM)
optiPoint acoustic adapter(IP & TDM)
optiPoint a/b adapter(TDM only)
optiPoint phone adapter(TDM only)
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Phụ kiện OptiPoint
optiPoint Key Module 1 optiPoint Key Module 2
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Máy điện thoại IPOpenStage HFA
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Ice-Blue
Ice-Blue
Ice-Blue
Lava
Lava
Lava
Silver-Blue
Ice-Blue
Lava
OpenStage 20 /20 G
OpenStage 40 / 40 G
OpenStage 60 / 60 G
OpenStage 80 / 80 G
OpenStage 20E
Máy điện thoại thế hệ mớiOpenStage HFA
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Phụ kiện OpenStage HFA
Key Module 40, 60, 80
12 free programmable keys with graphical
display (2 layers)For OpenStage 40,60, 80
BLF 40 (Busy Lamp Field)
90 free programmable keys with paper stripsFor OpenStage 40 (not supported by HiPath 4000)
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optiPoint Key Module
optiPoint SL Key Module
optiPoint Busy Lamp Field
optiPoint Display Module
optiPoint Application Module
OpenStage Key Module
OpenStageBusy Lamp Field
Integrated intoOpenStage 60, 80
Chuyển đổi từ OptiPoint sang OpenStage HFA
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optiPoint acoustic adapter
optiPoint recorder adapter
optiPoint signature module
optiPoint Speaker/Micro
Mobile user via PINFuture solution pending
Solution in preparation
Solution pending
No successor planned2. handset
recorder
Speaker
Headset
Contact
Solution in preparation
Integrated:OpenStage 40, 60, 80
No successor planned
Chuyển đổi từ OptiPoint sang OpenStage HFA
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OpenStage HFA
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OpenStage HFA
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OpenStage HFA - Power Supply
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Several possibilities for the user to customize his phone, according to personal flavor and feeling:
� Load ringer tones (mp3/wave/midi) from
the PC
� Load pictures (.jpg, .png) from the PC and assign them to contacts
� Change the look of the screen,
adjust an alternative skin (initially the phone offers 2 different skins)
� Use pictures to create a personal screensaver (.jpg, .png)
Freeware tool to communicate with the PC and transfer the data: OpenStage Manager
OpenStage 60/80 HFA - Các tính năng cao cấp
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OpenStage 60/80 HFA
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OpenStage Manager
OpenStage Manager
- phần mềm miễn phí cài trên PC
- kết nối với OpenStage TDM 60/80 qua cổng USB - kết nối với OpenStage HFA 60/80 qua LAN(trong OpenStage Manager, khai báo địa chỉ IP của
OpenStage và Password)- quản lý Phonebook, Pictures, Ringtone, Slide Show
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Web services as enabler of
business productivity
When spaghetti = 100
Ring Bob
Web ServicesWeb Services
- Knows how to count spaghettis
- Does not know how to ring a phone
Telephonyenvironment
- Does not know how to count spaghetti
- Knows how to ring a phone
Spaghetti production
Spagetthi production =100
Pls make selection:
Stop production
Notify Team
Call product line
Acknoledge
Trend:
�Web Services as key-technology to connect
applications inside an enterprise
� XML as standard to present information on
IP-Desktop phones
OpenStage 60/80 HFA - Ứng dụng dựa trên XML
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Customer process / workflow
Customer (business) application
Server Application
Phone Hardware
Linux
OpenStage SOA
XML Browser
XML API
- Classical client-server approach
� Standard Web Technology
XML Server
Phone requets an XML object (HTTP Get)1
Server replies with an XML object as answer
2
phone request and Server Push
XML Applications-Server
Display of information
3
Phone
OpenStage 60/80 HFA - Ứng dụng dựa trên XML
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OpenStage 60/80 HFA - Ứng dụng dựa trên XML
Trên OpenStage Phone (hoặc WBM): Administration -> Applications -> XML -> Add Application
Yes/No Use Proxy
WR/WR Program name
http Protocol
8080 Server port
87.106.21.36 (Siemens
Server)Server address
Weather Application name
Weather Display name
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Softphone OptiClient 130
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� Giao diện giống như máy IP đểbàn
� Hỗ trợ cùng một lúc nhiềudanh bạ điện thoại điện tử(Outlook contacts, internal phone book, LDAP)
� Danh sách các cuộc gọi đi, gọiđến và missed calls
� Hỗ trợ nhiều người cùng sửdụng chung một máy (log-in với user name và password riêng)
SoftphoneOptiClient 130
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Máy điện thoại Wi-Fi WL2
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OptiPoint WL2
�Soft-keys
� 4h nói chuyện / 80h giờ standby
�Hands-free hai chiều
� Tải phần mềm qua TFTP
�Hai chế độ: chuông và rung
�Hỗ trợ DHCP và IP tĩnh
Máy điện thoại không dây WLAN OptiPoint WL2
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Deployment Interface (DLI)
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HiPath Xpressions Compact Deployment Interface (DLI)
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Deployment Interface (DLI)Mô tả chức năng
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Deployment Interface (DLI)DHCP Server
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Deployment Interface (DLI)DHCP Server
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Deployment Interface (DLI)DLI Server Settings
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Deployment Interface (DLI)Explorer Menu - System Clients
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Deployment Interface (DLI)Explorer Menu - Software Image
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Deployment Interface (DLI)Explorer Menu - Active Leases
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Deployment Interface (DLI)Các bước thực hiện trên IP Phone
� Reset IP Phone về factory default
- Bấm đồng thời 2-8-9
- Password để reset là 124816
� Khởi động lại IP-phone, DHCP sẽ cung cấp mọi cấu hình cần thiết
� Khi IP-phone khởi động xong sẽ hỏi “Fully quad Sub Num”, nhập sốmáy nhánh cần khởi tạo
� Nếu firmware trên DLI server mới hơn firmware của IP Phone, hệ thống
sẽ tự động cập nhật firmware cho IP Phone
(cap nhat firmware tu PC sang DLI bang HTTP)
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Desk Sharing
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Kích hoạt tính năng
Kích hoạt tính năng “Relocate Allowed” trong “System Parameters” -> Flags
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Cài đặt password cho máy nhánh
Stationview -> Workpoint Client
Password
� Chọn “Authenticate active”
� Nhập Password
Type
� Chọn “Mobile”
Cách sử dung:
- login: *9419
- nhập sô máy nhánh
- nhập password
- logout: #9419
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Máy không dây DECT
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HiPath Cordless OfficeSố lượng tối đa cổng UpoE
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HiPath Cordless OfficeDung lượng tối đa
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Máy điện thoại không dây DECTGigaset
Gigaset S3Gigaset M2 Ex
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OptiClient Attendant V8 & BLF Server
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optiClient Attendant V8 Bàn chuyển thoại
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optiClient Attendant V8 Bàn chuyển thoại
Tính năng:
• PC-Attendant cho HiPath3000 V7 là phần mềm cài trên PC, sử dụng tiện lợi và dếdàng
• Máy chủ BLF cung cấp tín hiệu trạng thái máy nhánh trên toàn mạng cho BLF Clients
• Danh bạ điện thoại điện tử nâng cao (VIPfunctionality, E-Mail)
• BLF hỗ trợ trạng thái Present Status (vídụ: không có mặt trong văn phòng tới…)
• Hiển thị logo của khách hàng trên màn hình
• Hỗ trợ tích hợp sâu với các ứng dụng như MS-Outlook/Exchange, Lotus Notes
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CTI Clients
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HiPath TAPI 120 và HiPath TAPI 170XPhone Entry
Hỗ trợ 1st party và 3rd party CTI
� HiPath TAPI 170 hỗ trợ 3rd party CTI (CSTA III và
Microsoft TAPI)
� HiPath TAPI 120 hỗ trợ 1st
party CTI cho IP Phones
� XPhone Entry (1st party) cho 6
người sử dụng bao gồm trongcấu hình cơ bản
CTIServer 3rd party CTI
1st party CTIwith IP-Phone
XPhone
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Thank You!
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