sion company-profile

SION GLOBALSION GLOBALSERVICESSERVICES

COMPANY PROFILECOMPANY PROFILE

Sion Global ServicesSion Global Services Contact Center ServicesContact Center Services

General IntroductionGeneral Introduction Our PhilosophyOur Philosophy ServicesServices Our TeamOur Team InfrastructureInfrastructure

Introduction

Sion Global ServicesSion Global Services Contact Center ServicesContact Center Services

IntroductionIntroduction Sion Global services is a professionally Sion Global services is a professionally

managed company which provides BPO, managed company which provides BPO, Technology, Data Services & ITES services to Technology, Data Services & ITES services to it's clients. it's clients.

Our mission is to provide win-win solutions to Our mission is to provide win-win solutions to our customers and clients. our customers and clients.

We listen to our clients and customers.We listen to our clients and customers. We focus on client benefits to maximize We focus on client benefits to maximize

process adherence and maximize service process adherence and maximize service quality.quality.

Nothing is too obvious for us and we pay full Nothing is too obvious for us and we pay full attention to even the smallest details.attention to even the smallest details.

Integrity, trust and respect for clients and Integrity, trust and respect for clients and individuals are our strengths.individuals are our strengths.

Sion Global ServicesSion Global Services

Sion Global Services is a fast growing Sion Global Services is a fast growing Delhi/Noida based company which Delhi/Noida based company which believes in delivering high quality believes in delivering high quality and cost-effective data services. Our and cost-effective data services. Our services range from Data Entry services range from Data Entry Services, Data Processing Services, Services, Data Processing Services, Data Conversion Services, Data Data Conversion Services, Data Capture Services, Data Mining Capture Services, Data Mining Services, and Form Filling Services.Services, and Form Filling Services.

PhilosophyPhilosophy

Sion Global ServicesSion Global Services Contact Center ServicesContact Center Services

Our PhilosophyOur Philosophy† Integrity and ethics in all that we doIntegrity and ethics in all that we do† Quality in our thoughts and actionsQuality in our thoughts and actions† Growth based on personal excellenceGrowth based on personal excellence† Innovation through implementing ideasInnovation through implementing ideas† Respect for clients, customers and Respect for clients, customers and

colleaguescolleagues† Success through teamwork and teams skills.Success through teamwork and teams skills.

Maintaining trust of the Maintaining trust of the client.client.

ServicesServices OfferedOffered

Sion Global ServicesSion Global Services Contact Center ServicesContact Center Services

Services OfferedServices Offered

Outbound Outbound Telemarketing Telemarketing ServicesServices

Web-enabled Web-enabled customer carecustomer care

Customer Customer satisfaction satisfaction surveyssurveys

Lead generationLead generation

Technical Technical support support

Data Analysis & Data Analysis & Data MiningData Mining

Medical Medical TranscriptionTranscription

Data EntryData Entry

Our TeamOur Team

Sion Global ServicesSion Global Services Contact Center ServicesContact Center Services

Our TeamOur Team Sion Global Services has a team of highly experienced and dedicated

professionals from different fields like Business process outsourcing, Knowledge process outsourcing, Technical services, Finance and Administration. Apart from the core team Sapience Info-Solutions also has Hired help of CA’s, Lawyers and Hardware, Networking and Security Experts.

Kshitiz Sengar: Over 04 years of experience in Outsourcing and BPO Operations. Has been associated with large Tech support operations, Sales campaigns and Hospitality Sector for processes like AOL, DELL, Optus Australia, & Dish Network. Extensive experience in handling large teams at management level, across multiple processes. Has worked with companies like Taj Group of Hotels, Wipro, Convergys and IYOGI Tech.

Uzair Ahmed:Over 4 years of experience in BPO and IT marketing. He has worked in the multi level networking, lead generation, advertisement, Sales Campaign, Training. Has worked with firms like GENPACT.Samrat Kanjilal:Before joining Sapience Samrat has been associated with several FMCG, Finance and Insurance companies in Sales & Marketing function. He has a rich experience of over 10 years as Sr. Mgmt. Level.

Infrastructure

Sion Global ServicesSion Global Services Contact Center ServicesContact Center Services

InfrastructureInfrastructure

We currently have 10 active seats for out-bound calling to go-live with 12 hours notice with a capacity to ramp up to 20 seats within 10 days of notice.

Our IT Setup consists of: Intel Core2 Duo based server with RAID configuration to

provide seamless data backup. Netgear series Routers for bandwidth Connectivity. Broadband powered by BSNL & SKY Net. Complete managed voice solutions from Cordia IT. Best-in Class Audio Code Logitech headsets and dial pad Intel dual-core processor based workstations for enhances

performance. VPN for remote access to senior personnel & clients. eyebean soft dialer.

Sion Global ServicesSion Global Services Contact Center ServicesContact Center Services

Sion Global ServicesSion Global Services Contact Center ServicesContact Center Services

Infrastructure (Manpower)Infrastructure (Manpower)

We realize that our IT systems will need to be We realize that our IT systems will need to be complemented by enthusiastic team members to complemented by enthusiastic team members to deliver on client expectations. To ensure our deliver on client expectations. To ensure our team members feel motivated to perform we team members feel motivated to perform we have:have:

Fully operational CafeteriaFully operational Cafeteria Centrally Air-conditioned premisesCentrally Air-conditioned premises Ergonomic chairs to ensure comfortErgonomic chairs to ensure comfort On the house performance bonus schemesOn the house performance bonus schemes Open door policies for suggestions and innovationsOpen door policies for suggestions and innovations Door-to-door pick n drop transport facilityDoor-to-door pick n drop transport facility

Our Clients

Sion Global ServicesSion Global Services ClientsClients

Accord B.P.O.Accord B.P.O. Innovission EnterprisesInnovission Enterprises AB InfosolutionsAB Infosolutions Spark ServicesSpark Services OMM SHRI OMM EnterprisesOMM SHRI OMM Enterprises Shabi IT SolutionsShabi IT Solutions Nileshwari TechnologiesNileshwari Technologies Harris InternationalHarris International

Contact Us

CONTACT INFOCONTACT INFO

CORPORATE ADDRESS: CORPORATE ADDRESS: C-122, 2ND FLOOR, Sector-45 Noida (U.P.)

E-MAIL:E-MAIL: sionglobalservices@gmail.com

jeetdivinelove@gmail.com

WEB:WEB: http://www.sapiencebpo.comhttp://www.sapiencebpo.com

MOBILE:MOBILE: +91-9044294330, +91- +91-9044294330, +91-99358681119935868111

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