should you automate it processes?

© 2013 Cherwell Software, Ltd @mattneigh www.cherwellsoftware.co.uk

Should I Drive a Manual or an Automatic?

Matt NeighDirector of EMEA Sales

© 2013 Cherwell Software, Ltd @mattneigh www.cherwellsoftware.co.uk

Memories…

© 2013 Cherwell Software, Ltd @mattneigh www.cherwellsoftware.co.uk

It’s every where…

• IT Process Automation• Run Book Automation• Business Process Automation• Dev Ops

© 2013 Cherwell Software, Ltd @mattneigh www.cherwellsoftware.co.uk

Why the push to automate?

• Save Labor/Money• More efficient• Improve accuracy• Safety Net

© 2013 Cherwell Software, Ltd @mattneigh www.cherwellsoftware.co.uk

Why the fear to automate?

• Loss of job• Lack of trust• Speed equals inaccuracy

© 2013 Cherwell Software, Ltd @mattneigh www.cherwellsoftware.co.uk

Considerations

• What is driving the need/desire to automate?• What will be lost by automation?• What will be gained by automation?• How will this affect the culture of

the company?• How risk averse is our company?

© 2013 Cherwell Software, Ltd @mattneigh www.cherwellsoftware.co.uk

Steps to take

• Start small, ones that allow you to test it and then expand• What are the top 5 processes that if

they fail will have dire consequences?• Conduct a business analysis using the

considerations• Conduct a financial analysis

Matthew NeighDirector of EMEA Sales

E-mail matt.neigh@Cherwell.comTwitter @mattneigh LinkedIn matthewneigh