sharpening your competitive edge - arctern · 2019-12-20 · sharpening your competitive edge small...
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Sharpening your competitive edge
Small Business
Medium Enterprise
Corporate
Government
India
Offshoring
Software
Call Centre
Outsourcing
Technology
Marketing
Consulting
The Arctic Tern is a seasoned traveler. It breeds in the Northern Hemisphere, mostly within the Arctic Circle, but flies to spend the northern winter in the Southern Hemisphere, mostly in the Antarctic ice-packs. This journey to the Antarctic enables the Arctic Tern to enjoy the benefits of a second summer with its long days and plentiful supply of food.
The round-trip journey between Arctic and Antarctic is 35,000 km (21,750 miles) – roughly the same distance as the entire circumference of the earth. Considering that some Arctic Terns live 30 years or more, this means that they have traveled over 1 million kms (over 650,000 miles) in their lifetime. For birds that are only 38 cm long and 300 gm in weight, this is no mean achievement.
Our company name and color is based on the champion globetrotting bird, the Arctic Tern. Analogous to our business model, the Arctic Tern is best known for traveling from the North Pole to the South Pole and back to the North Pole annually! With nesting grounds as far north as land extends and wintering sites on the opposite end of the earth, Arctic Terns cover 22,000 miles (35,400 km) annually. Given that the sun never sets while these terns are nesting, nor during the time they spend near the South Pole, Arctic Terns enjoy more hours of daylight than any other species.
Arctic Tern
Traits we share with the Arctic Tern:
Endurance. Determination. Longevity
Table of Contents
Ÿ Contract/temporary Staffing
Ø Objective
Ø Solutions and Services
Ø Flexible Engagement Models
Ø About Us
®Ÿ RemoteHire
Ÿ RemoteCaptive™
Ÿ RemoteProject™
¢ OnsiteHire™
¢ Perm Placement
Ø No Hassles Related to Opening Your Own Office
¢ Payroll Services
Ø Recruitment Process
Ø Why Offshore Outsourcing®Ø Arctern RemoteHire vs. Traditional Project Based
Ø Practice Areas
Ÿ Software Development & Technology Research
Ø Multiple Shifts
Ÿ Testing Services
Ÿ Engineering & Design
Ÿ Services & Technical Support
Ÿ Design & Multimedia
Ÿ Writing & Translation
Ÿ Data Center Management
Ÿ HR & Recruitment
Ÿ IT Administration
Ÿ Quality & Training
Ÿ Legal Process Outsourcing
Ø Information Security
Ø Our Offices
Ÿ Web Design & Development
Ÿ Accounting & Finance
Ÿ Call Centers/Customer Support
Ø Business Process and Knowledge Process Outsourcing
Ø Business Process Excellence/Quality Consulting
Ÿ Network Administration
Ø Technology Services
Click on the topic to see details
Ÿ Administration Services
Ÿ Sales & Marketing
Ø Facilities and Security
Ÿ Contract/temporary Staffing
Ø Objective
Ø Solutions and Services
Ø Flexible Engagement Models
Ø About Us
®Ÿ RemoteHire
Ÿ RemoteCaptive™
Ÿ RemoteProject™
¢ OnsiteHire™
¢ Perm Placement
Ø No Hassles Related to Opening Your Own Office
¢ Payroll Services
Ø Recruitment Process
Ø Why Offshore Outsourcing®Ø Arctern RemoteHire vs. Traditional Project Based
Ø Practice Areas
Ÿ Software Development & Technology Research
Ø Multiple Shifts
Ÿ Testing Services
Ÿ Engineering & Design
Ÿ Services & Technical Support
Ÿ Design & Multimedia
Ÿ Writing & Translation
Ÿ Data Center Management
Ÿ HR & Recruitment
Ÿ IT Administration
Ÿ Quality & Training
Ÿ Legal Process Outsourcing
Ø Information Security
Ø Our Offices
Ÿ Web Design & Development
Ÿ Accounting & Finance
Ÿ Call Centers/Customer Support
Ø Business Process and Knowledge Process Outsourcing
Ø Business Process Excellence/Quality Consulting
Ÿ Network Administration
Ø Technology Services
Click on the topic to see details
Ÿ Administration Services
Ÿ Sales & Marketing
Ø Facilities and Security
While the respective governments and world economists are trying to figure out a solution and deal with the controversy or opportunity, the fact remains that many companies are gaining ground on their competitors in their respective industries. Many also argue that when countries like China and India begin to flourish they will create a huge market access for the products and services from developed countries and one can witness early examples of this cyclic phenomenon on the global economy.
Since 2004, Arctern has successfully implemented the offshore outsourcing model for numerous companies across USA. We have made hiring skilled resources in India easier than recruiting and incubating for another branch office next door. There are many jobs, tasks, or roles in most organizations that simply do not require a physical presence in any particular location to get the work done. Such tasks may require only a computer, a telephone, an internet connection, a desk, certain language and cultural skills, limited training, and an education/experience in a particular field. This concept has dramatic effects on a company's business model as it alleviates the need to hire locally for certain tasks.
Arctern has specifically designed its RemoteHire service to ®
help small and medium sized businesses compete with large companies by giving them the same competitive advantage and access to the lower cost human resource pool from low cost market without requiring the deep pockets, resources, long-term commitment, or infrastructure that is normally required.
About Us
Arctern makes globalization easy. Your business can now easily take advantage of the benefits of globalization and offshore outsourc ing to low cost markets to significantly reduce your payroll costs with
®Arctern's RemoteHire service. You can now
hire skilled professionals in these low cost markets who exclusively work for you and are selected by you across a number of specialized practice areas including software development, recruitment, customer service, technical support, telesales, marketing, accounting, and more. Arctern is your one-stop shop for offshore outsourcing of skilled resources.
Now you can stop wondering how your small or medium company too can benefit from the offshoring advantage, or how you can compete with larger companies that are using outsourcing advantage against you.
Stay Competitive
Click to go back to the table of contents
Ÿ To expand the service or product offerings of businesses from developed nations to developing markets in Asia, Middle East, South America, and Africa.
For Developing Markets:
Ÿ To bridge the need of businesses in developing nations
which are growing to provide easy, one-stop access to
infrastructure and skilled manpower resources in
developed markets.
For Developed Markets:
Ÿ To expand the service or product offerings of businesses from developing nations to developed markets in North America, Europe, Asia, & Australia.
Arctern is ISO 9001 and ISO 27001 certified and uses the
industries best standards and practices in their services.
Our current objective and scope of work is four folds:
Ÿ To bridge the need of businesses in developed nations which are facing a competitive disadvantage from their respective market leaders with regards to lower operational cost structures due to the benefits of offshore outsourcing of skilled human resources.
Team with us,compete with anybody™
Objective
Arctern is an outsourcing and services company serving the needs of businesses globally. We specialize in providing quality services and skilled manpower resources for software development, engineering, web design, technical support, call center operations, sales and marketing, customer service, research, and back-office accounting and administration. We are committed to improving our customers' profitability and growth. With significant industry and business experience, global resources, and a pioneering business model, Arctern can help quickly, easily, and affordably, deploy the right people, projects, and infrastructure to meet your objectives.
Core Expertise
Flexible Engagement Models
RemoteProject™
Business Process Excellence
RemoteHire®
Business Process Outsourcing Solutions
Information Technology (IT)/Software
Ÿ Software Development & Technology Research
Solutions
RemoteCaptive™
Technology Solutions
Ÿ Testing Services
Practice Areas
Ÿ IT AdministrationŸ Engineering & Design
Ÿ Quality and TrainingŸ Legal Process Outsourcing
Ÿ Design & Multimedia
Ÿ Data Center Management
Ÿ Writing and Translation
Ÿ Web Design & Development
Ÿ Services & Technical Support
Ÿ Accounting & Finance
Ÿ Sales & Marketing Ÿ HR & Recruitment
Business Process Outsourcing (BPO)/ Knowledge Process Outsourcing (KPO)/IT Enabled Services (ITES)
Ÿ Call Center/Customer Service Ÿ Network Administration
Ÿ Administration Services
Solutions and Services
Arctern offers various flexible engagement models each tailored to suit specific customer needs:
®RemoteHire : Under this engagement model, we provide skilled resources across multiple resources across multiple domains along with infrastructure and shared services.
RemoteCaptive™: This engagement model is ideal when the client requires a larger number of resources. The client provides functional direction to a client-specific Arctern engagement manager.
Perm Placement: Arctern works closely with client to find the qualified resources they need. Resources will be on client's payroll.
Payroll Services: Arctern extends shared services, including payroll services, for resources identified by clients.
RemoteProject™: Under this engagement model, Arctern and the client collaborate on project definition and management of deliverables. Arctern provides all shared services and infrastructure.
OnsiteHire™: Arctern delivers qualified resources to work at client locations. Resources will be on Arctern's payroll.
Flexible Engagement Models
OnsiteHire™
Perm Placement
Payroll Services
Ÿ ConstructionŸ Media, Entertainment & Communication
Ÿ Automotive
Ÿ Government & Public AdministrationŸ Electronics
Ÿ Health Care
Ÿ Life Sciences
Ÿ Hospitality and Leisure
Ÿ Transportation and Logistics
Ÿ Aerospace and Defense
Ÿ Energy & Utilities
Ÿ Banking, Financial Security and Insurance
Ÿ Food and Beverage
Ÿ Education
Ÿ Information Technology
Ÿ Manufacturing
Ÿ Retail, Wholesale and DistributionŸ Professional Services
Ÿ TelecomŸ Transportation
INDUSTRIES SERVEDWe cater to the requirements of the following industries/verticals
Flexible Engagement Models
®The graphic below illustrates the key responsibilities of Arctern and Customer for the RemoteHire and
RemoteCaptive™ engagement model. However, it is not intended and should not be construed as a full description of services or the parties' respective roles and responsibilities.
In addition to providing the infrastructure and facilities, Arctern offers shared support services including Transport, HR, Payroll, and IT Support, state-of-the art communication tools, required hardware and software.
Shared Services Management: Arctern assigns a Shared Services Manager (a non-billable resource for the customer), who is involved in the client relationship and briefs the client at regular pre-arranged intervals on the progress of work and other issues related to the overall performance, productivity, commitment and behaviour of the resources. He also serves as the first point of contact for escalating issues of an operational nature.
The client is responsible for the functional aspects of the remote hires' role such as defining the precise nature and scope of work, laying down time frames for deliverables, monitoring the progress of work and setting performance indicators. Arctern is responsible for the day-to-day operational aspects.
®RemoteHire RemoteCaptive™ is a service that provides businesses with scalable skilled resources across
multiple domains, in addition to complete infrastructure and shared support services.
®The RemoteHire engagement model enables clients to extend their office beyond their local location, with benefits
similar to having their own employees. The model is an ideal fit when a client needs to deploy remote resources and wants them to feel like an extension of their existing team.
R R ®emoteHire & emoteCaptive™
®Responsibility matrix for RemoteHire & RemoteCaptive™
Ÿ Total visibility and functional control: All functional
direction is provided directly by the Client to the
resources.
Ÿ Scalable operations: Start with one resource and scale up the remote team size according to your business needs.
Ÿ World class infrastructure, facilities and shared services: When Clients engage with Arctern, they forgo the cost of renting out office space and various facilities. Arctern provides world class infrastructure and facilities along with all HR, payroll, IT and communications support.
Ÿ Complete control over resource selection: Resources
are short-listed following Arctern's rigorous recruitment
process. Clients then have the opportunity to interact
with potential candidates, gauge their suitability, and
ultimately choose those they want on their team.
Ÿ Information & data security: Our clients are fully
assured of global standards of information and data
security, which extends from network level and data level
security to physical security. Arctern is certified
according to ISO 9000 and ISO 27001 standards.
Ÿ Client resources free to focus on strategic initiatives:
With a competent team of remote resources working on
your team, your employees can concentrate their time
and energy on core strategic areas of your business.
Ÿ Round-the-clock shifts: Our clients can take advantage
of time zone difference and multiple shift operations to
reduce work turnaround time and improve efficiency.
Ÿ Savings on human resources: Save approximately 50-
65% on employee cost yet have the most qualified
professionals work for you, delivering tangible benefits
to your business.
Ÿ Large talent pool to choose from: A large and highly
diverse pool of skilled resources coupled with state-of-
the-art recruiting technology makes Arctern well-
equipped to meet diverse business needs.
Be more competitive
Council of Economic Advisors
“One facet of increased services trade is the increased use of offshore outsourcing in which a company locates labor-intensive service industry functions to another country. For example, a U.S. firm might use a call-center in India to handle customer service-related questions. The principal novelty of outsourcing services is the means by which foreign purchases are delivered. Whereas imported goods might arrive by ship, outsourced services are often delivered using telephone lines or the Internet. The basic economic forces behind the transactions are the same, however. When a good or service is produced more cheaply abroad, it makes more sense to import it than to make or provide it domestically.”
Bush AdministrationEconomic Report of the President
Imagine the competitive benefits your business will gain when it is open 24/7/365 at a fraction of your current cost.
Benefits
®Benefits of RemoteHire & RemoteCaptive™
Under RemoteProject™ type of engagement, Arctern takes responsibility for all facets of a project: deliverables,
resources, project management, shared services, and infrastructure. We work with clients to capture a detailed
project scope. Throughout the engagement, Arctern provides updates to clients on a regular schedule, and
reports frequently against SLAs/KPIs/KRAs. We believe in strong communication and a truly collaborative,
transparent relationship.
R emoteProject™
How Customer Benefits
• Arctern assumes all delivery responsibility (functional, facilities, shared services & HR)
• Requirements definition, elicitation and validation by customer
• Project scope and delivery plan – owned and managed by Arctern, approved by client
• All Project Management provided by Arctern
• Project deliverables tied to defined SLAs
• Onshore team (if applicable) works as per client's time zone, offshore team may or may not be mapped to client time zone
• Limited resources required of the Client
• Pricing can be milestone/deliverables based or T&M as appropriate for engagement
• Arctern is responsible for schedule, cost, quality and delivery of the project
RemoteProject™ Responsibility Matrix
Domestic Staffing Services
Ÿ ISO 9001 and 27001 certifications tha t ensures we work to h igh standards, providing an ethical and professional service
Ÿ Dedicated account management to maintain relationships with our candidates.
To provide our cl ients with the best candidates possible, we provide a range of support services for our candidates. These include:
Ÿ Regular reviews to ensure continued satisfaction with our service.
Our bespoke recruitment services are fitted around individual client needs. We ensure service level agreements; contracts, employment methods and pricing structures are tailored for each client.
Arctern Advantage
OnSiteHire™
Ÿ Supplementing core or non-core skills
Under Perm Placement model Arctern works closely with client to find the qualified resources they need. Resources will be on client's payroll.
Ÿ Addressing short or long term projects, new vacancies and replacements
Ÿ Dedicated Relationship Manager
Domestic Staffing Models:
Ÿ Recruiting coverage on variety of domains and skills
Ÿ Assist workload balancing - full time employees and contract staff
Ÿ Resource management and bench redeployment
Payroll Services
As part of Payroll Services Customer refers the candidate to Arctern, and Arctern becomes the employer of record. We handle the time-consuming aspects of payroll processing supplying a single, simplified invoice for their service. Whether you're hiring one person or a whole team, Payroll Services provides improved recruiting flexibility while reducing costs.
Ÿ Reduction in operational cost, overheads and increased ROI
Perm Permanent
Ÿ Comprehensive screening processŸ Psychometric and technical assessment
Ÿ Freedom from complex HR, logistical and statutory compliance responsibilities
Ÿ Try before you buy (temp to perm placement)
Ÿ Off-site interviewing facilitiesŸ Extensive and fully updated knowledgebase of
candidates
Scalable /Contingent workforce solutions as per above models include:
Under OnsiteHire™ engagement model, Arctern offers contingent workforce solutions to deliver the qualified people you need, when you need them – either to supplement in-house skills for one-off projects or to respond to peak workload demands.
Ÿ Structured recruitment process to increase predictability
Ÿ Reference/background checks
Contract/Temporary Staffing Services
Recruitment Process
How we ensure our Clients get the best resources
We follow an extensive and rigorous recruitment process utilizing established best practices at each stage, from identifying the requirements to actual placement. Generally, it takes 5 - 7 weeks from the time we receive the requisition from the client to the actual on-boarding of the resource(s). As indicated below, there is high Client involvement throughout the process.
We take several measures to ensure that the resources we find and on-board on your behalf meet your standards and criterion. These measures include (but are not necessarily limited to) a best-of-breed recruitment process & technology, comprehensive background checks on candidates, and on-going training and talent development.
Client Interaction
Ÿ We operate 24/7/365 with a multi shift arrangement that facilitates employees to be deployed in alignment
with requirements of clients across various international time zones.
Multiple Shifts
Ÿ Select the shift for each team member that works best for your company:
• Government issues
• Frequent long trips to manage offices in low cost labor markets
• Vendor selection, negotiations, and management
• Exporting equipment and related customs issues
• Setting up a branch or a company
• Statutory filings
• Book-keeping and Payroll
• Employee policy management
Management & Administration & Finance
• Knowledge of doing business in low cost labor markets
• Equipment Import/Export logistics
• Long-term office rental deposits (common across many low cost labor markets)
• Printers, Copier, FAX machine
• General logistics
• Transportation
• Local oversight & communications
Office, Business, & Technology Infrastructure
Ÿ Resume screening
• Office space
• Pre-scheduled video conferencing
Ÿ Windows or Linux operating system
• Facilities
Ÿ Anti-Virus
• PBX
Software Licenses
• Employee agreements/handbook
• Furniture & Cubicles
• Networking
Ÿ MS Office
• International long distance from the low cost labor markets
• UPS
• Internet connectivity (Web browsing, E-mail, FTP, etc.)
Ÿ All other software specific to customer needs must be provided directly by the customer
• Power generator
• Employee attendance tracking
• Employee benefits
Recruitment & HR Management
• Firewall• Employee productivity
monitoring
• Local telephone lines
• Computers
Ÿ Web content filtering
Ÿ WebEx/LiveMeeting
• International Line with domestic number
• International Line with local US number
Ÿ Advertising & placements
Ÿ Company brand building to attract good talent
Ÿ Employee replacement
stŸ 1 Level Interview screening
Ÿ General training and career planning
Ÿ International Standards (ISO) Frameworks
Ÿ SOX, SAS 70
Ÿ Competency mapping
Quality Assurance & Other Value added Services
Ÿ Talent development
Ÿ Functional or process training
Ÿ Behavioral and soft skill trainings
Ÿ Six Sigma
Ÿ Domain specific trainings
Ÿ Governance Framework
Ÿ Lean implementation
Ÿ Reference checking
Ÿ Long term commitments
Ÿ Process improvements
What you DON’T have to worry about or wait for....
No Hassles Related to Opening Your Own Office
There are many reasons why a business may consider outsourcing due to below benefits:
Ÿ Benefit from the best of both worlds - the loyalty that comes with an employee and the flexibility that comes with a contractor.
Significant Benefits
Ÿ Hire 3 skilled professionals in certain low cost markets for the price of 1 in the US.
Ÿ For example, hire skilled professionals with a Masters Degree starting at $10/hr (including complete infrastructure and management oversight.)
Ÿ Save 65% on - you can Employee Costssave over $40,000 per employee per year - one simply cannot ignore such significant savings.
Offshore Outsourcing
Ÿ Your company needs to lower its salary costs without reducing the work output
Ÿ Your company needs to convert an idea into a feasibility study, prototype, beta, release, and maintenance – turn your idea into reality and jumpstart a company with minimal investment comparatively
Ÿ Your company is already trying to fill new job positions for tasks that can be conducted remotely
Ÿ Your company needs to provide a 24/7/365 presence for certain parts of its operations
®The benefits that come with the RemoteHire service are ideal for companies with the following traits:
Ÿ Your company performs certain tasks locally at a higher cost structure when instead it can be performed remotely at a much lower cost structure
®Arctern's RemoteHire "offshore staffing service" takes advantage of India's proven offshore delivery model. We understand and are well experienced in managing the entire process from recruitment to infrastructure to management.
Ÿ The market leaders or competitors in your industry already hold the India advantage against you. This could be in the form of new product innovation (R&D), technical support, customer service, quality assurance, sales & marketing, back-office operations, and so on
Ÿ Your company has the need for job functions that primarily require only an internet connection, a telephone, and a computer
Ÿ Your company needs to do more with less
Ÿ Your company or product or service needs to be globally minded and needs international exposure to widen its cultural scope and experience
Ÿ Your company has plans to expand globally and get closer to new markets in Asia, Middle-East & Far-East
Ÿ Your company needs access to a larger supply of skilled and educated professional resources to select from
Ÿ Your company is venture funded or is trying to raise venture capital – most investors today consider having an India strategy a pre-requisite to funding
Ÿ Your company needs to outsource its work but completely control all aspects of the related project
Ÿ Your company needs to simply and quickly try out the offshore talent and get its feet wet without committing a lot of investment in terms of time or money
Ÿ Your company has great ideas for innovative services or products but limited financial resources
Why Offshore Outsourcing
A ®rctern RemoteHire vs. Traditional Project Based
We don't pre-staff skilled resources with our model like other offshoring companies with a “project based” business model. The idea is for us to bring on skilled resources (team/project leaders/members) across different practice areas as per our customers' requirements that are best suited for a defined role. Companies where resources are already on board, periodically run into “bench time” causing their rates to be unnecessarily inflated. For the long-term, we believe it is better to build a custom team with specific expertise that we desire and get the benefit of a materially lower rate.
®Our entire business model is pioneered around the concept of RemoteHire . We try to focus on the HR, Admin, Infrastructure, & Finance aspects of the employee's day-to-day operational role, while our customers focus on the “functional.” We believe that this hybrid model comes closest to giving the customer the best of both worlds – an employee and a contractor. It is designed to provide our customers with a high level of attention and the right balance of management control, quality output, and substantial cost benefits as defined in the table below.
®Arctern RemoteHire Traditional Project Based
Engagement
Type
Resource Pool
Management
Control
Costs
Schedule
Project
Management
Intellectual
Property
Scope
Applicable to
More like an extension of your office, benefits
similar to having your own employees
Custom build your team with specific skillset -
high customer involvement in recruitment/
termination
Higher level of control, direct interaction, and
ongoing involvement with team
Lower costs, as the team is custom built-to-
order leading to no bench time for employees
Flexibility to have multiple shifts when building
the team
Customer involved in both specifications
creation and deliverables
Generally always owned by customer by default
Ability to expand relationship into multiple
practice areas ranging from R&D, sales/
marketing, tech support/customer service,
web design, accounting, etc.
For long-term, full-time company job positions
(core or non-core functions)
More like a 3 -party vendor/sub-contractor
relationship
Limited to existing employee/team of
sub-contractor, generally no involvement in
employee/team recruitment/termination
Lower level of control, direct interaction, and
ongoing involvement with team
Higher costs to cover periodic bench-times of
existing team between projects
Usually limited to the existing office hours of
the sub-contractor
Usually restricted to customer writing
functional specifications and handing over
deliverables to vendor
Usually negotiated between customer and
vendor
Generally limited to the existing one or two
practice areas offered by vendor
For short-term, usually non-core company
functions
vs.
rd
Desktop Application Design
Technology Platforms
Distributed Applications
Platform/OS
Distributed Development
Application Architecture
Software and
Proposition Design
Continuous Integration
Agile Project Management
Application Support Services
iSeries Development
Large Scale System Integration
Extensibility
Hardware Bring-up
Platform Design
Windows Development
Productization
Platform Integration
Reference Designs
Application Development
Platform Architecture
Agile Modeling
Application Migrations
Applications Development Management
Database-driven Web Applications
Platform Management
Appcelerator
Technology Change Management
BigTable
Big Data
Big Data Analytics
Refactoring
Distributed Development
Distributed Systems
Release Management
Operating System Development
Software Development Outsourcing
Structured Programming
Distributed Algorithms
Data Grid
Client/Server Applications
Multithreading
Volume Management
Application Development
Offshore Software Development
Object Oriented Design
Software Design
Application Porting
Code Review
Software Project Management
Software Architectural Design
Web-based Software Development
Alpha & Beta Program
Multithreaded Application Development
Software Engineering
Customizations
Maintenance & Patches
Quality Assurance
SQL Queries
Testing
Utilities
Usability Testing
Software Solution Architecture
Unstructured Data Management
Autonomic Computing
Distributed Applications
Distributed Architecture
Distributed Caching
Distributed Databases
Distributed File Systems
Distributed Storage
iOS Development
Mobile Architecture
Mobile Consulting
Mobile Phone Apps
Mobile Product Development
Blackberry Applications
Stream Processing
Mobile
Interface Builder
iPhone Application Development
Mobile BI
Distributed Simulation
Mobile Experience
Mobile Strategy
Mobile Web Design
Multimedia Framework
Mobile Content Management
Mobile Design
Mobile Interface Design
Backend Development
Brochure Websites
Dynamic Websites
Bespoke Website Design
Front-end Coding
Flash Animation
Backend Programming
Custom Websites
Domain Registration
Web Development
Personal Websites
Web Interface Design
Web Project Management
Landing Page Optimization
Search Engine Ranking
Web Typography
Web Standards
Mobile Web Design
HTML Emails
Internet Strategy
Icon Design
Search Engine Submission
Web Graphics
Unobtrusive JavaScript
Application Development
Platform/OS
Windows, Linux, Unix, Solaris
C#, VB.NET, Java, J2EE, J2ME,Servlets, Visual Basic, Borland C++, Visual C++, C, MFC, ATL
Mobile DevelopmentiPhone/iOS, Android, Blackberry, Windows Mobile, Symbian, Qt
Big Data/Distributed Systems
Web Development
NoSQL, Hadoop, Hive, MapReduce Mahout, HBase, Pig, ZooKeeper, Avro, Cloudera, Cassandra, Datastax, VoltDB, mongoDB, Memcache
ASP.NET, Classic ASP, JSP, PHP, Python, Perl, Ruby, ColdFusion,HTML5, AJAX, Silverlight, Flex, Flash, ActionScript, JavaScript, jQuery, JSON, XML/XSL, XHTML, XPATH, SOAP, XML-RPC, WSDL
ERP
Application/Web ServersApache, IIS, JBoss, TomCat, BEA WebLogic, IBM WebSphere, Oracle, BizTalk
Frameworks
VSTS, QTP, Rational Robot, Rational, Test Manager, Test Director, WinRunner, LoadRunner, SilkTest, SilkPerformer, Purify, JTest, Jverify
Content Management
.NET Framework, COM+, COM/DCOM, CORBA, J2EE, JSF, Struts, Spring, Hibernate, Ruby on Rails
Testing Tools
Data Warehousing/Business IntelligenceCognos, Informatica, Datastage, Microsoft SSIS, FastTrack, Teradata, SAS,
Hyperion, Microstrategy, ProClarity, Microsoft SSAS, Architecture, SOA, SaaS, Web Services, Web 2.0
Oracle, SAP, PeopleSoft, JD Edwards, Siebel, Baan, Axapta, Database Management, MS SQL, Oracle, DB2, MySQL, Postgre SQL, Sybase, Informix, MS Access
Requirements/DesignRational Rose, Rational XDE, Rational Requisite Pro, Together, Paradigm Plus, Innovator, Visio
Reports
Configuration Management
Microsoft SharePoint, Ektron, Drupal, Joomla, WordPress, DotNetNuke,
MS TFS, SMART, Subversion, Clear Case, VMVC, Perforce, VSS
Crystal Reports, Microsoft SSRS, Business Objects
Software Development and Technology Research
Outsourceable Tasks
Software, Tools, Models, Methodologies & Frameworks
Expertise Available/Outsourceable Tasks
Software Development and Technology Research
Database Development
Architecture Frameworks
Content Management
Information Integration
Content Packaging
Mail Server
Framework Design
Data Warehousing
Data Processing
Dimensional Modeling
Mobile BI
Frameworks
Application/Web Servers
DNS Server
Data Warehouse Architecture
Data Warehousing/Business Intelligence
Metadata Modeling
Web Framework
Database Servers
iPlanet Web Server
Sun Application Server
Content Integration
Content Migration
Content Modeling
Content Operations
Non-Functional RequirementsData Warehouse Appliances
Enterprise Data Modeling
Logical Data Modeling
Information Management Solutions
Teradata Data Warehouse
Business Intelligence
Data Conversion
Web Servers
IBM HTTP Server
Risk Frameworks
Content Auditing
Content Inventory
Content Strategy
Online Help Development
Context-sensitive Help
Single Sourcing
Requirements/Design
Requirements Elicitation
Web Content Management
Product Requirements
Refactoring
Requirements Gathering
Requirements Specifications
Object Oriented Design
Architectural Patterns
Web Governance
Functional Decomposition
Functional Requirements
Structured Authoring
Regulatory Requirements
Requirements Analysis
Business Requirements
Multithreading
Responsive Web Design
Functional Configuration
SAP Projects
ERP Selection
Website Building
Website Consultation
Internet/Web Applications
ERP Implementations
Enterprise Systems
ERP Implementation Project Management
Website Creation
Oracle ERP Implementations
ERP
Visual Enterprise
Web Intelligence
Report Writing
Software Design Patterns
Continuous Build
Software Solution Architecture
Use Case Analysis
Prototyping
Configuration Management
Software Architectural Design
Software Modeling
Requirements Verification
Software Requirements
Branching
Activation Support
Software Build
Visual Build
Feasibility Study
Build Management
System requirements
Requirements Traceability
Change Control Board
Version Management
Reports
Software Construction
Expertise Available/Outsourceable Tasks
CRM Business Data Analyst
Assistant Manager - Information-
Systems
Android Developer
Content Writer
.Net Developer
Application Developer Analyst
Application Packaging Engineer
Automation Tester
Business Objects Administrator
Client/Server Programmer
ABAP Developer
Cold Fusion Support Developer
Application Developer
Consultant
Alfresco Developer
Content Researcher
Business Analyst
Content Engineer
CRM Application Architect
Cognos Developer
CRM Application Administrator
CRM Integration Specialist
CRM Program Director
CRM Targeted Marketing Campaign
Manager
Crystal Report Developer
Data Entry Operator
Data Modeler
Database Administrator - Oracle DBA
Database Administrator- MSSQL
Database Lead
Data Architect
Database Architect
Delivery Manager
Developer
Development Engineer
Data Analyst
Development Manager
DRCCM Database Admin
ERP Analyst
Development Lead
Developer - Mobile Applications
Documentation Specialist
ERP Programmer
ETL Production Support
Flash Developer
Decision Support
Analyst/Developer
IT Quality Assurance Manager
IT Security Officer
Java Developer
Hyperion Administrator
JAVA J2EE Developer
Java Lead
Graphical User Interface (GUI) Programmer
Interface Designer
iPhone Developer
iOS Developer
Hadoop Developer
Manual Tester
Packaging Executive
Programmer
Microstrategy Developer
Perl Developer
PeopleSoft Administrator
PeopleSoft Computer Operator
Quality Assurance Engineer
Software Development Engineer
Software Engineer - Crystal Reports
Software Engineering Director
Software Test Engineer
Physical Design Engineer
Software Developer
Oracle Apps DBA
Software Design Engineer
Systems Analyst
Quality Analyst - QTP
Product Development Manager
Project Lead
Power Builder
New Media Designer
Postgre SQL DBA
Manager - Projects
Manager - Delivery
Operating Systems Programmer
Project Manager
Project Quality Manager
Quality Analyst
Manager - Information Systems
PHP Developer
SCM EngineerMainframe Programmer
Manager Purchase
Middleware Specialist
Midrange Programmer
Mobile Tester
ODI Developer
Oracle Developer
PHP Programmer
SharePoint Architect
SharePoint Administrator
Project Manager - QA
SAP Mining
Project Trainee
SharePoint Developer
Software Engineer
Software Engineer - Web Developer
Software Quality Assurance
SQL Developer
SQL Server DBA
Stellent Developer
Support Analyst
Support Engineer
Systems Engineer
Team Lead
Team Leader - R & D
Technical Architect
Technical Lead
Technical Lead - Java
Technical Librarian
Team Lead - Software Developer
Technical Trainer and Writer
Test Engineer
Web Developer
Tester - Games
UI Developer
Web Designer
UI Designer
Web Developer SDE2
Vice President - Technology
Positions/Job Titles
OpenSTA
WinRunner,
Rational Performance-
Tester
LoadImpact
JTest
LoadRunner
Testing Anywhere
Httperf
JVerify
SilkTest
Test Director
SilkPerformer
Apache JMeter
WebLOAD
Loadster
Qengine-
(ManageEngine)
Loadstorm
Purify
NeoLoad
LoadUI
WAPT
LoadRunner
CloudTest
VSTS
QTP
Rational Robot
Rational Test Manager
Testing Tools Expertise
Defect Tracking
Functional Testing
Games Testing
Hardware Compatibility &
Verification
Hardware Testing
Peripherals Testing
Agile Testing
Software Application Testing
Software Localization
Test Automation Framework
Test Environments
Test Scenarios
Test Methodologies
Test Planning
Test Procedures
Test Requirements
Test Scripts
Test Suites
Test Execution
Testing Tools
Testing Process
Test Data Creation
Test Coverage
Test Strategy
Test Cases Writing
Quality Analyst
QA Functional Test Engineer
Director TestingTest Engineer
Automation EngineerTest Consultant
Manual Tester
QA Engineer
System Test Analyst
Test Architect
Test Automation Developer
Test Writer
Testing Analyst
Test Consultant
Test Manager
Testing Services
Software, Tools, Models, Methodologies & Frameworks
Positions/Job Titles
Expertise Available/Outsourceable Tasks
Accounting
Software
Budgeting
Business
Intelligence
CRM
ERP
Fixed Assets
Implementation
Salesforce.com
Great Plains
Goldmine
SAGE Series
CRM & SFA
HRIS
ACCPAC
Solomon
SAP
Accounting Software
MAS Series
Navision
QuickBooks
Act!
Sales Force- Automation
ERP Software
PeopleSoft
Oracle Financials
Peachtree
Baan
BusinessObjects
Reports & BI
Crystal
Custom
Cognos
FRx Reports
MicroStrategy
Siebel
Advanced MS-Excel
Hyperion
Brio
Accounting and FinanceCapital Structure
Accounting Issues
Claims Processing
Finance & AccountingAccounting
Bank Reconciliation
AccrualsActuarialAudit Preparation
Accounting Standards
Bank StatementsBookkeepingBudgeting & Forecasting
Cash Flow StatementsChart of Accounts
Commission Reports
Cost Analysis & ReductionCovenantsCredit Card Authorizations
Customer Collections
Due Diligence SupportEBITDAEmployee ReimbursementsERP ConfigurationFinancial Accounting
Financial Policies & Procedures
Depreciation
Financial Strategy
Consolidated Financial Statements
Credit Reports
Financial Performance
Financial Support
Close Process
Financial MetricsFixed AssetsFinancial Systems
Fraud Prevention & Detection
Risk AnalysisStatutory Filing
Trial Balance
Month End CloseOnline Banking
Tax Planning & Structuring
Vouchers
Year-end Close
Discounted Cash FlowEquity Valuation
US GAAP
Invoicing & Billing
Accounting Issues
Financial Statement
Analysis
Business Valuation
Payroll
InvestmentsInternal Rate of Return
Working Capital Management
Chart of Accounts
Consolidated Financial-
Vendor Quotations & Negotiation
Financial Audits
Foreign Exchange
General LedgerGlobal Finance
Raising Venture Capital
Statements
Financial Reporting and Analysis
Financial Goals
Financial ModelingFinancial Performance
Financial Results
GAAP
International Financial- Reporting Standards
International Standards- on Auditing
Internal Financial
Reporting
Management Discussion- & Analysis
Financial Reporting
SEC filings
Selling, General & Administrative Expense
Technical Accounting- ResearchUS GAAP Reporting
International Accounting- Standards
Variance Explanations
Monthly Close Process-
Weighted Average Cost Of
Capital (WACC)
Software, Tools, Models, Methodologies & Frameworks
Expertise Available/Outsourceable Tasks
Positions/Job Titles
Assistant Manager - Finance
Associate AP Analyst
Accounts Payable Analyst
Accounts Payable/Receivable
Clerk
Accounts Assistant
Accounts Payable Lead
ActuaryAccounts Receivables Lead-
Accountant
Accounts Receivables- Analyst
AP Recon Manager
Accounts Payable Supervisor
Assistant Manager - Vendor Management
Bid Manager
Branch Accountant
Budgeting Executive
Business Development OfficerCash Analyst
Associate Cash Analyst
Cash SupervisorChief Finance OfficerClaims Analyst
Billing Analyst
Claims ExecutiveCollateral Appraiser
Budget Analyst
Collections Executive
Auditor
Bookkeeper
Associate Billing Analyst
Billing Clerk
Budgeting Supervisor
Associate Recon Analyst
ControllerCorporate ControllerCost AccountantCredit Analyst
Credit & Collections Clerk
LoanCollection/Recovery-
Clerk
Credit & Collections Executive
Finance Aide
Financial Analyst
Pricing Analyst
Payroll Clerk
Finance Executive
Credit SupervisorRisk Management- Executive
Manager - AP
Foreign Exchange Manager
Customer Relationship- Manager
Fraud Detection Associate
Financial Advisor
Finance Compliance Executive
Internal Auditor
Valuations Associate
Financial Officer
Payroll Analyst
Manager - AR/AV
Loss Prevention Auditor
Payment Processing
Clerk
Financial Analysis Executive
Foreign Exchange Executive
Tax Accountant-
Revenue Analyst Recon Analyst
Vendor Management- Analyst
Vendor Management- Supervisor
NuBook,PolyChart2, jQuery 2, Google, Webmaster Tools
XHTML, ExpressionEngine,W3C Standards
Hues, Typography, Font Squirrel, Typecast, Wireframing, moqups, Mockflow, Google, Drawing, Photoshop/
Adobe Kuler, Pictaculous, Dribbble.com
Web Design
Indesign/Fireworks, Layout & BoilerplatesBootstrap, LessFramework 4, ICE Coder 2.4
Web Development
PSD to Wordpress, Zend, CodeIgniter
JavaScript Libraries, Facebook API
Templating, JSON, Web Projects,W3C
Web Hosting
WHMCS, Plesk, cPanel, DirectAdmin Virtuozzo, Hsphere, MailEnable, OpenVZ, Colo, PowerDNS
Web Analytics HBX, Omniture, Test&Target, MVT, A/B testing, Hitbox, Google Webmaster Tools, SearchCenter, Clicktale, Coremetrics Analytics, Nedstat
ImageReady, Soundedit
MVC, Web App, DHTML, JSON, Telerik Fusebox, N-tier, YUI
Photo Galleries, BBEdit, MovableType,
MAMP, Vignette CMS, Volusion, Eblasts
Web Maintenance
Search Engine Technology
Flash Animation
Web Site Production
Web Applications
FAST ESP, Verity, Nutch
Adobe Director, Adobe Photodeluxe,
Findability, Ultraseek, Exalead, Verity K2,
Toon Boom, E-cards, CelAction, Swift 3D, TVPaint, GIF, Anime Studio
Web Design and Development
Website Builds
Internet Strategy
Website Promotion
Online Reputation Management
Organic Search
Web Project Management
Keyword Research
Search Analysis
Search Engine Ranking
E-Mail Campaign Management
Website Monetization
Google Webmaster Tools
Link Building
Link Popularity
Internet Strategy
Responsive Web Design
Web Marketing
Personal Websites
Website Creation
Google Website Optimizer
Google Website Optimizer
Article Marketing
E-Commerce Website
Search Engine Submission
Website Building
Conversion Architecture Conversion Optimization
Website Consultation
Keyword Advertising
Landing Page Creation
Link Exchange
Landing Page Creation
Local Search Optimization Off-Page
Online Lead Generation
Organic Search
Video Marketing
Web Site Production Content Inventory
Web Marketing Strategy
HTML emails
Web Graphics
PSD to Wordpress
Mobile Design
Brochure Websites
Flash Websites
Graphics Interchange Format
Mobile Web Design
Semantic Markup
User Friendly
Web Analytics
Hosting Services
Front-end Coding
Flash Animation
Web Standards
Web Design
Dynamic Websites Unobtrusive JavaScript
Advanced CSS Banner Ads
Custom Websites
Icon Design Interactive Web
Mobile Interface Design
Web Interface Design
Web Typography
Cross-browser Compatibility
Domain Hosting Application Hosting Web Hosting
Advanced CSS
Web Standards
Domain Management Domain Registration
Web Development
Email Hosting
Backend Programming
Reseller Hosting
Shared Hosting
Virtual Hosting SSL Certificates
Google Website Optimizer Landing Page Optimization
Conversion Optimization
Multivariate Testing Organic Search Search Advertising
Brochure Websites
Server Side
Web Application Design
Web Analytics Implementation
Bespoke Website Design
Search Analysis
Web Framework
Data Access
Website Development
Dynamic Websites Custom Websites
Business Logic
User Controls Visual Interdev
Web Metrics
Web Applications
Cross-browser Compatibility
Database-driven Web
Applications
AJAX Frameworks
MVC Architecture Scalable Web Applications
Software, Tools, Models, Methodologies & Frameworks
Expertise Available/Outsourceable Tasks
Web Metrics
Bespoke Website Design
Web Production Management
Email Production
Homesite
Producing Web Content
Web Operations
Online Production
Content MIgration
Homepage
Microsoft Mail
Web Governance
Web Site Editing
Web Maintenance
Custom Templates
Web Governance
Web Services Management
Web Metrics
Web Support
Web Typography
Dynamic Websites
Website Consultation
Search Engine Technology
Federated Search
Full Text Search
Image Search
Search Applications Content Migration
Faceted Search
Custom Websites
Web Media
PC & Mac platforms
Headers
CSS Sprites
Business Discovery
Relevance
Search Engine Optimization
Content Managed Websites
Keyframe Animation
Cell Animation
Flash Animation
Flash Websites
Video Search
Digicel Flipbook
Animation Direction
Search Engine Submission
Character Designs
Rich Media Banners
Gif Animator
Flash Animation
Yahoo Search
Vertical Search
Semantic Search
Rich Media Design
Flash Video
Web Games
Background Art
Social Search
Lip Sync
Web Design and Development
Content Manager
Frontend Web Application Software
Engineer
Copy Editor - Web
Creative Executive - Web
Flash Designer
Flash UI Artist
Producer - Web
Interface Designer - Web
Research and Development Manager
Editorial Assistant - Web
Manager eCommerce Product
Management
Copy Editor
Mobile Search Evaluator
Creative Director - Web
Director, Sales & Marketing-Web
Hosting
Designer Web
Editor
Editor - Web
Flash Animator
Email Marketing Program Manager
Associate Editor - Web
Flash Developer
Curriculum Specialist
Flash Graphics Developer
HTML5 & Flash Programmer
Interactive Designer/Flash Animator
Interior Designer
Intranet Applications Manager - Web
Graphic Design Specialist
Line Producer Web
Manager- Web Marketing Analytics
Managing Editor - Web
Online Flash Game - Animation Designer
Photo Editor - Web
Production Artist - Web
Production Assistant - Web
Section Editor - Web
Software Engineer - Web Applications
Search Engine Marketing Specialist
Software Engineer - Web User Interface
Software Engineer (Mobile Web)
Solution Architect- Web Hosting
Technical Producer- Web
Writer Web
Web Systems Manager
Website Manager
Web Hosting Architect
Webmaster
Web Analytics & Insights Consultant
Web Systems Director
Web Marketing Specialist
Web Content Marketing Manager
Web Hosting Support Analyst
Web Designer
Web Computing Specialist
Web Analyst
Web Marketing Manager
Web Administrator
Web Application Specialist
Web Applications Developer
Web Product Manager
Web Software Developer
Web Project Manager
Web Customer Support Specialist
Web Hosting Engineer
Expertise Available/Outsourceable Tasks
Positions/Job Titles
Graphic Design
Art Direction
Book Covers
Book Design
Business Cards
Corporate Identity
Design Logos
Digital Illustration
Texture Work
Facial Animation
Lip Sync
Production Pipeline
Audio Engineering
Animation
3D Production
Character Rigging
Digital Audio Workstation
2D art
Package Design
Vector Illustration
Normal Mapping
Particle Systems
Icon Design
Invites
Letterhead
Identities
Visual Solutions
Web Graphics
3D graphics
Graphics Hardware
Shaders
Visual Communication
Background Art
Animators
Environmental Graphics
In-house Design
Logo Design
Magazine Design
Real-time Rendering
Hard Surface Modeling
Real-time Graphics
Animation Direction
UV mapping
Camera Animation
Compositing
Computer Animation
Keyframe Animation
Pre-visualization
Analog Recording
Audio Post Production
Audio Restoration
Dialogue Editing
Mix Engineer
Monitor Engineering
Microphone Placement
Monitor Mixing
Live Recording
Multi-track Recording
Professional Audio
Sound Reinforcement
Live Sound
Outboard Gear
Banner Ads
Banner Designing
Brochures
Digital Consoles
Business Cards & Letterhead
E-cards
Location Recording
Microsites
Web Graphics
After Effects
Poster Design
Trade Show Signage
Illustrator
Press Ads
Photo Retouching
GIF
Icons
Invites
Print Ads
Digital Illustration
Image Editing
Presentations
Print Ads
Headers
Rich Media Banners
Splash Pages
Signage
Flash Websites
Rich Media Design
HTML emails
Product Design
Stationery
Photoshop
Text Ads
Flash Animation
Vector Illustration
Acrobat
My Banner Maker
Camtasia
Contribute
Director MX
Logic Pro
Adobe Design-
Adobe Fireworks
Framemaker
Comps
MudboxAdobe Encore
Bannersketch 123-Banner
Autocad
Neve
E-blast
Google Display Network
Banner Snack
Banner Ads
Banner creator
Soundbooth
Adobe Freehand
Programs
InDesign
SSL Duality
ImageReadyCorel Painter
Other Tools
PhotoshopLightroom
Dreamweaver
QuarkXPress
Zbrush
After Effects Audition Authorware
ColdFusion MX
Corel Draw
Dreamweaver MX Encore Fireworks MX Flash MX
FreeHand MX GoLive
InDesign
Photoshop Premiere Pro Studio MX Visio
Pagemaker
Illustrator
deviantART
Low Poly Modeling
3D Math
Headus
Animation
Graphic Design
Open Inventor
Idents
Adobe After Effects CS5
Audio Engineering
Forrst
Estetica Design Forum
Dribble
InDesign SecretsPicMarkr
Adobe Creative Suite
Visual CSS ToolsDesigners Talk
3D Graphics Direct3D
ColladaModelerMaplex
UVing
Toon BoomAutodesk MotionBuilderBiped
Live Action
Mental RayAnime Studio
Design and Multimedia
Software, Tools, Models, Methodologies & Frameworks
ColdFusion Developer
3D Artist
Audiovisual Lead
Technician
Digital Art Director-Developer
Digital Photo Technician
3D Generalist
3D Designer
Animator
Art Director
Art Manager
Artist
Audio Quality Controller
Audio Video Specialist
Audio Visual
Multimedia/VTC
Technician
Audio-Visual Design
Engineer
Banner Ad Creator
Banner Ads Graphic
Designer
Cartoonist
ColdFusion MX
Application Developer
Creative Director
Designer
Desktop Publisher
Digital Animation Artist
Digital Media Coordinator
Drafter
Drawing Specialist
Flash Animator
Graphic Artist
Illustrator
Game Designer
Industrial Designer
Mechanical Drafter
Media and Video Production
Multimedia Designer
Multimedia Developer
Multimedia Interface
Designer
Multimedia Journalist
Graphic Designer
Print Production Manager
Multimedia Producer
Photo Editor
Production Coordinator
Script Writer
Photoshop Expert
Production Editor
Multimedia Programmer
Project Manager
Visualizer
Presentation Specialist
Multimedia Services Manager
Photoshop Concept Artist
User Interface Graphic Artist
Video & Production Editor
Web and Interactive Media-
Specialist
Multimedia Specialist
Expertise Available/Outsourceable Tasks
Positions/Job Titles
Business FeasibilityBusiness Plans C Level Selling
Business Development
Call Center Operations
Sales
Qualifying Prospects
Sales Plan
Key Account Development
Sales Channel
Key Account Management
Closing Business
B2C Marketing
Brand AwarenessCompetitor Analysis
Lead Qualification
Branding
Competitive Analysis
CRM
Market Penetration
Sales Performance
Commission Reports
Complex Sales
Sales Force Automation
Sales Promotion
Sales Presentations
Strategic Alliances
Selling to Very Important
Top Officer (VITO)
Commission Calculation
Direct Sales
Cold Calling
Market Share
Deal Closure
Pipeline Growth
Sales Process DevelopmentSales Process Management
Sales Force Development
Consulting
Sales Cycle Management
Channel Sales/Partner Program
Sales Growth
Strategic Sales
Development of Sales
Telesales
Up-Selling And Cross-Selling
MarketingAbove The Line AdvertisingAdvertising ManagementAnalyst RelationsB2B Marketing
Below the Line Advertising
Brand EquityBrand ManagementBrand Performance
Chartered Institute of Marketing Qualified
Collateral ProductionCo-marketingCommunications ProgramsConsumer MarketingContent WritingCorporate CommunicationsCreative MarketerCrisis Communications
Collateral Materials Development
CRM & SFA Software Customer EventsCustomer SurveysDirect Mail CampaignsDirect Marketing
Marketing Management
Email Marketing
Integrated Marketing Plans
Joint Marketing
Lead Generation
National Marketing
Key Message Development
Integrated Marketing Communications Planning
Media Planning
Do Not Call Registry
Market Opportunities
Marketing Communications
Trade Marketing
Marketing Leadership
Marketing Agency
Marketing Plans
Marketing Budget Management
Public Relations
Internal & External Communications
Focus Groups
Market PlanningMarket Research
International Expansion
Marketing Communications Planning
E-Commerce
Mailing Lists
Message Development
Offline Marketing
Product Management
Grassroots Marketing
Reputation Management
Technical Marketing Telemarketing
Tradeshows & Events External Agencies
International Marketing
Marketing Mix
Predictive Dialing
Webex Demos
Shopper Marketing
Online Marketing Pay For Ranking
Sandler
Goldmine
Advanced PowerPoint
ACT!
SalesLogix
Sales Trainings
Sales Rep Training
Miller Heiman
Acclivus
SPIN Selling
Huthwaite
Basho
Marketing
Siebel
Salesforce.com
Demos
WebEx
Dun & Bradstreet
Switchboard.com
CAN SPAM Act Compliance
MBA
Marketing Plans
Mailing Lists
Business Plans
Edgars
InfoUSA
Professional
BBA
Sales and Marketing
Software, Tools, Models, Methodologies & Frameworks
Advertising Clerk
Art Director
Call Center Representative Outbound
Channel Sales Representative
Art Director (Advertising)
Account Executive
Advertising Coordinator
ArtistAssociate Sales ManagerAudio Visual TechnicianBusiness Development ExecutiveBusiness Development Manager
Call Center Representative - Inbound
Channel Sales Manager
Communications Manager
CopyWriter
Corporate Communications Manager
CRM Application Administrator
Contracts Administrator
Customer Segment ManagerData Analyst
Director - Channel SalesDirector - SalesExhibit Display Coordinator
Client Specialist - Sales
CRM Integration Specialist
Desktop Publishing Operator
CRM Business Data Analyst
Lead Generation ExecutiveLead Generation Manager
Market Research Analyst
Media Buyer
Tele Sales
Product Management Director - Web
Tele MarketingManager Corporate- Communications
Media Supervisor
Regional Sales Manager
Proofreader
Sales Analyst
Sales Manager
Market Integration Manager
Lead Research Analyst
Product Marketing AnalystProduct/Brand Manager
Sales Executive
Research Analyst
Web Lead Generator
Research Services Project Coordinator
Public Relations Clerk
Print Production Coordinator
Marketing Assistant
Expertise Available/Outsourceable Tasks
Positions/Job Titles
Writing and Translation
Questionnaire Design
Case Studies
Linguistic Validation
Newsletters
News Articles
Cost-plus-award-fee (CPAF) Proposals
Online Help
Proposal Support
Writing
Speeches
Help Authoring
Web Content
Bid Response Writing
Web Help
Translation
Financial Translation
Language ServicesLegal Writing
Proposal Writing
Artifact Analysis
Quick Start Guides
Topic-based Authoring
Consecutive Interpretation
Technical Editing
Technical Writing
Copy Writing
Lithic Analysis
Report Writing
Legal Translation
Creative Writing
Blogs
Context-sensitive Help
Documentation & Manuals
Editing & Proofreading
Reference Manuals
Translation
Subtitles
Translation Memory
Medical Translation
Technical Translation
Website Localization
Writing
FrameMaker
Single Sourcing
Author-it
RoboHelp
MadCap Flare
DITA XML
DITA
Structured Authoring
XMetal
NVivo
Transcreation
SDLX
MultiTerm
IDIQ
Wordfast
Passolo
L10n
Arbortext Epic Editor
Translation
CAT tools
Alchemy Catalyst
Vasont
SDL Trados
Privia
Trados
Software, Tools, Models, Methodologies & Frameworks
Writing
Business Writer
Communications Director
Content Writer
Communications Manager
Copyeditor
Analytic Linguist
Translator
Publications Director
Transcriber
Editorial Assistant
Publication Manager
Localization Expert
Marketing Content Writer
Editorial Proofreader
Managing Editor
Policy & Procedure Writer
Production Editor
Editorial Director
Technical Writer
Video Script Writers
Web Content Writer
News Analyst
Writer/Public Relations
Specialist
Presentation Specialist
Technical Documentation
Specialist
Localization Project Manager
Medical Writer
Translation Program
Coordinator
Creative Director
Technical Editor
Copywriter
Proof Reader
Documentation Specialist
Proposal Writer
Social Media Writer
PA/PR Writer
Proposal Lead
Web Editor
Translation
Translation Advisor
Expertise Available/Outsourceable Tasks
Positions/Job Titles
HR & Recruitment
Exit Interviews
Full & Final Settlement
Outplacement
Staffing Services
Reference Checking
Candidate Generation
Screening Resumes
Walk-ins
Closing Candidates
IT Recruitment
Pre-screening
Permanent Placement
Contract Recruitment
End to End Recruitments
Full-life Cycle Recruiting
Recruitment Process Outsourcing (RPO)
Technical Recruiting
HR Recruitment
HR Management
ADP HRB
Assessment Center
Boolean Searching
Direct Search
Applicant Tracking Systems
College Recruiting
Authoria
Compensation & Benefits Programs
Employee Data Management
Employee Referral Programs
Headhunt
Recruitment Advertising
Talent Acquisition
Benefits Negotiation
E-recruitment
Employee Rewards & Recognition
Employer Branding
Employment Legislation
Family and Medical Leave Act
HR Project Management
HR Reports
HR Transformation
Job Evaluation
Joining Formalities
KRA Definition and Tracking
Global HR Leadership
Leave Of Absence
Payroll
HRIS Database Management
Manage Outsourced HR- Services
Skill Matrix
Statutory Compliances
Strategic HR
SuccessFactors
HCM Processes & Forms
People Processes
HR Policy Formulation
Welfare Activities
Global HCM
HR Coaching
HR Metrics
Occupational Personality- Questionnaire (OPQ)
Redundancy Handling
HR Information Management
ResourceLink
HR Software
Global HCM
HR Information-
Management
HCM Processes &
Forms
e-HR
Sage Abra HRMS
HRIT
SuccessFactors
Ev5
ADP HRB
I-Grasp
Lawson HRIS
Occupational-
Personality-
Questionnaire (OPQ)
Ultipro
Chris21
e-HR
eProfile
Authoria EV5
eProfile
I-Grasp
Sage Abra HRMS
HRIS Database-
Management
Employee Data-
Management
Chris21
Ultipro
Software, Tools, Models, Methodologies & Frameworks
Communications Specialist
Data Entry Operator
Director - Recruitment
RecruitmentAccount LeadAssessment OfficerAssessment SpecialistCampaign SpecialistClient Relations Manager
Data Analyst
Data Support Executive
Director - StaffingDirector-Career Services Employee Referral Associate
Manager - RecruitmentIT Recruiter
Manager- Recruitment & Assessment
HRMS Specialist
Human Resources
HR Consultant
PeopleSoft Computer Operator
Recruiter
Recruitment Analyst
Director - HR
Recruitment Coordinator
HR Administrative Assistant HR AnalystHR AssistantHR Associate
Recruitment - Team Lead
Technical Recruiter
Recruitment - Manager
Vendor Recruitment Manager
Talent Acquisition Manager
Data Entry Executive
HR GeneralistHR Manager
Sourcing Specialist
Operations Support Specialist
Compensation and Benefits Officer
HR Executive
HR Coordinator
MIS Executive
Talent Management Analyst
Process Specialist
Resume Sourcer
Talent Acquisition Consultant
Recruitment Specialist
Compliance Officer
Manager - HR
Senior HR Executive
Expertise Available/Outsourceable Tasks
Positions/Job Titles
IT Administration
Activity Monitoring
Backups
Access Points
Anti-Spam
Bandwidth Management
Data Warehousing
Anti-Virus
Application Performance Monitoring
Data Mining
Database Administration
Distributed Computing
Enterprise Network
Intrusion Detection/Prevention
Desktop Administration
Network Architecture
Network Management-
Applications
Network Diagrams
Policy Enforcement
Software Licensing
Virtual Servers
Server Farms & Clusters
Network Devices
Telecommunications
Security & Firewall
Router Configuration
Skills Available
Sun Enterprise
Jumpstart
Sendmail
RHEL
Sunfire
Kickstart
LVM
Automount
Volume Management
Cfengine
Cisco Routers
Postfix
Solaris Zones
Cisco IOS
Cisco Nexus
DBA
MRTG
VTP
Solaris Volume
Manager
M5000
Sudo
Cisco Certified
CCDA
Catalyst Switches
DHCP
PIX
MCSE
CCIP CCDP
NFS
P570
MCP
WSUS
CCSP
Domain Controller
MCDBA
Network
Administration
Solarwinds
HSRP
EIGRP
MCSA
VLAN
CCIE
Microsoft Certified
CCNP
CiscoWorks
CCNA
Novell Certified
CAN
CNE
Oracle Certified
Developer
OCA
OCP
Software, Tools, Models, Methodologies & Frameworks
Expertise Available/Outsourceable Tasks
Positions/Job Titles
Applications Systems Analyst
Systems/Applications-
Security Executive
Telecommunications
Technician
Telecommunications
Engineer
Data Control Clerk
Data Warehouse Specialist
Chief Information Technology Officer
Data Warehousing Executive
Merchandising Manager - Web
Database Analyst
Network Administrator
Applications Engineer
Mail Server Administrator
NT Systems Administrator
Security Administrator
Network Engineer
Systems Support Assistant
Systems/Application
Security Analyst
Network Security Systems-
Manager
Information Technology Director
Chief Information Security Officer
Information Technology Manager
IT Controller
Network Engineering Director
IS Security Manager
Network Operations Director
LAN Support
Systems Administrator
Network Planning Manager
Systems Engineering-
UNIX/NT Director
Data Security Analyst
Database Administrator
Telecommunications Analyst
UNIX Administrator
Web Security Administrator
Services and Technical Support
Password Resets
Server Support
Print Servers
Hardware Support
Technical Support
Remote Desktop
Network Connectivity
Ghost Imaging
Chat Support
Data Conversion
E-Mail Support
Help Desk
Customer Support
Desktop Administration
Break Fix
Level 1 Support
Level 2 Support
Customer Escalation
Management
Tape Backup
Online Support
Escalation Process
Customer Product Training
Data
Import/Export/Manipulation
Global Customer Service
Critical Account Management
Customer Success
Enterprise Support
Reference Designs
Online Training
Desktop Application Support
Support Management
Desktop Support Management
Post-Sales support
Telephone Support
Remote Control/Dial-In
Remote User Support
Desktop Application Support
Hardware Deployments
Ipconfig
RF Troubleshooting
Remote Testing
Escalations Management
Heat Call Logging
Remote Troubleshooting
Customer Service
Return Merchandise-
Authorization
Windows Remote Desktop
User Manager
Remote Diagnostics
Windows Firewall
Internet Troubleshooting
Product Support
Printer Drivers
Troubleshooting
Application Notes
Technical Support
Dameware
Track-It
Deskside
NT 4.0
Sysaid
Customer Support
Zendesk
Parature
RightNow
Malwarebytes
Deskside
Fireberd
Regedit
Applications
Databases
Kayako
KCS
Accounting
Design
Nslookup
Engineering
Remote
Troubleshooting
Development
Multimedia
Operating Sytems
Software
Security
Tools
Novell
Telecom
Siebel
Printers/Scanners
Nortel
Sun
Web/Internet
People Soft
Adobe
Oracle
Storage
Cisco
Technology
Communications
Mainframes
Servers
Computers
Hardware
IBM
SAP
Siemens
Peripherals
Internet
Macromedia
Microsoft
Certified Professionals
Networking
Software, Tools, Models, Methodologies & Frameworks
Hardware Engineer Tech Support Manager
Technical Support Analyst
Tech Support Specialist
Customer Service Rep
Help Desk Representative
Help Desk Technician
Help Desk Engineer
Customer Service Manager
PC Support Manager
Level 1 Support Engineer
Tech Support Representative
Level 2 Support Engineer
Desktop Support Engineer Tech Services Analyst
Expertise Available/Outsourceable Tasks
Positions/Job Titles
Network Administration
Application Performance-
Monitoring
Network Migration
Access Points
Bandwidth Management
Security Tools
Service Provider Networks
Activity Monitoring
Vulnerability Management
Router Configuration
Network Management- Applications
Software Licensing
Host Intrusion Prevention
Intrusion Detection/Prevention
Data Mining
Anti-Spam
Enterprise Network
Anti-Virus
Backups
Distributed Computing
Network Architecture
Network Forensics
Data Warehousing
Desktop Administration
Core Network Planning
Database Administration
Network Devices
Network Diagrams
Penetration Testing
Policy Enforcement
Provider-1
Routing Protocols
Security & Firewall
Server Farms & Clusters
Telecommunications
Users & Groups Configuration
Vulnerability Assessment
Vulnerability Scanning
White Papers
Exploit
CCIE R&S
SPLAT
PIX
OSPF
Intrushield
Metro Ethernet
Sourcefire
Network Administration
Solarwinds
Cisco Routers
Metasploit
Nessus
MRTG
VTP
Network Security
CiscoWorks
Cisco Nexus
SIEM
Snort
Catalyst Switches
MPLS VPN
NIDS
EIGRP
Cisco IOS
VLAN
NGX
VPLS
HSRP
IS-IS
Cisco IPS
Proventia
DHCP
Network Design
M320
BGP
Network Architecture
CCDP
Peering
MX960
DMVPN
MPBGP
Network Engineering
65xx
Aironet
6500 Series
VRRP
Network Diagrams
GLBP
TACACS+
Nexus 7k
TACACS
Cisco 6500
37xx
NX-OS
JUNOS
Spanning Tree
Software, Tools, Models, Methodologies & Frameworks
Positions/Job Titles
Database Administrator
Information Technology
Manager
Applications Engineer
Data Security Analyst
Information Technology
Director
Data Control Clerk
Applications Systems Analyst
Chief Information Security
Officer
Chief Information Technology-
Officer
Data Warehouse Specialist
Data Warehousing Executive
Database Analyst
IT Controller
Merchandising Manager - Web
IS Security Manager
Network Administrator
Network Engineer
Network Engineering Director
Network Security Systems-
Manager
NT Systems Administrator
Security Administrator
Network Planning Manager
Systems Administrator
Systems Engineering UNIX/NT-
Director
Systems Support Assistant
Systems/Application Security-
Analyst
Systems/Applications Security-
Executive
Telecommunications Analyst
Telecommunications Engineer
Telecommunications Technician
UNIX Administrator
Mail Server Administrator
LAN Support
Network Operations Director
Web Security Administrator
Expertise Available/Outsourceable Tasks
Data Center Management
Data Center
CDCP
Cisco UCS
UCS
PDU
vBlock
NX-OS
Nexus 7k
Colo
P2V
OTV EDW
OLTP
Rims
Update Manager
Kimball
Snowflake
Data Marts
ROLAP
BTEQ
Kimball-
Methodologies
Virtuozzo
Hsphere
Remote
Infrastructure
Management
Hosting Services
Colo
N-Able
WHMCS
MailEnable
Plesk
TR-069
DirectAdmin
Kaseya
DRAC
Data Warehousing
V2V
HP Insight
Manager
IPMI
DWH
OLAP
Oracle Warehouse-
Builder
ETL Tools
Shavlik
ODS
ILO
Inmon
FastLoad
Desktop Support
Management
Regedit
Nslookup
Ccleaner
Traceroute
Malwarebytes
Mission Critical Facilities
Storage Architecture
Database Administration
Data Center
Centralized Data Center- Design
Co-location
Data Center Operations
Data Warehousing
Datacenter Virtualization
Enterprise Storage
Server Consolidation
Storage Consolidation
Storage Virtualization
Uptime
Remote Infrastructure Management
Global Infrastructure Management
Infrastructure Services
Infrastructure- Transformation
IT Infrastructure- Management
Hosted Microsoft Exchange
Utility Computing
Desktop Optimization
Microsoft Server Support
Managed Servers
Remote Administration
Data Vault
Rackspace
Virtual Hosting
Disaster Recovery
Desktop Architecture
Help Desk Implementation
Hosting Services
Domain Registration
Data Warehousing
Desktop Application Support
Remote Monitoring
Help Desk Support
Star Schema
Ipconfig
Reseller Hosting
Dimensional Modeling
Desktop Support Management
Remote Management & Monitoring Services
Shared Hosting
Application Hosting
Managed Hosting Services
Domain Hosting
Desktop Support
Help Desk Institute
Level 1 & 2
Data Warehousing
Remote Device Management
IT Infrastructure Operations
Connectivity Solutions
Email Hosting
IT as a Service
Desktop Imaging
Enterprise Desktop Management
OS Migration
Telephony Management
Windows Remote Desktop
System Imaging
Network Engineering
Remote User Support
Vendor Management
Storage Area Networking
User Manager
Network Operations
Software, Tools, Models, Methodologies & Frameworks
Account Manager –
Virtualization
Backup Data Storage
Analyst
BI Virtualization
Developer
Data Analyst
Data Storage Engineer
Data Warehousing/ Business Intelligence- Analyst
Business Intelligence-
and Data Warehousing
Engineer
Data Center Hosting
Engineer
Data Center
Infrastructure Manager
Data Warehousing
Architect
Data Warehousing
Specialist
Server/Storage/Virtualization-
(SSV) Engineer
Desktop Support Technicians
Storage Consultant
Infrastructure Systems- Analyst
Systems Virtualization- Engineer
Network Engineering Specialist
Virtualization Specialist
Infrastructure Administrator
Information Technology- Storage/Data Manager
Information Virtualization
Infrastructure Services- Support Manager
Network Operations Director
NT Systems Administrator
Technical Architect – Infrastructure
Enterprise Infrastructure- Analyst
Storage/Data Center Architect
Managed Hosting Account- Manager
Hosting Systems Engineer
Network Administrator
Hosting Operations Manager
Hosting Infrastructure Backup- Engineer
Hosting Services Analyst
Network EngineerDesktop Support
Engineer
IT Support and Operations- SpecialistData Warehousing-
Software Engineer
Network Security Systems- Manager
Director Infrastructure- Architecture
Remote Management Engineer
SQL SERVER/Data
Warehousing
Storage Administrator
Scrum Master Infrastructure- Engineering
Director Infrastructure- Services Delivery Leader
Network Engineering Director
Network Planning Manager
Storage Sales Engineer
Storage System Administrator
Storage Systems Engineer
Systems Engineer
Virtualization Architect
Virtualization Consultant
Expertise Available/Outsourceable Tasks
Positions/Job Titles
Call Centers and Customer Support
Account Management
Automatic Call Distributor- Management
Call Centers & Customer Support
Application/Claim Processing
Back Office
Billing Queries
Call Center Administration
Call Center Architecture
Call Center Development
Call Center Start-up
Call Flow Design
Call Monitoring
Call Quality
Call Routing
Cash Handling Experience
Clerical Skills
Contact Center Consulting
Call Reporting
Contact Center Management
Lead Capture
Support Engineers
Technical Support
Dialer Management
Lead Generation
Customer Service Management
Customer Service
Representatives
Contact Center Operations
E-Mail & Chat
Interactive Voice Call Services
Contact Center Optimization
Knowledge Centered Support
Multi-line Phone
Customer Satisfaction
Credit Verification
Online Support
Post-Sales support
Product Information Request
Inventory Management
Product Support
Reference Designs
Research Activities
Support Management
Credit Authorization
Helpdesk Support
Customer Care
Customer Product Training
Global Customer Service
Order Taking Services
Contact Center Strategy
Customer Retention
Customer Escalation
Management
Customer Success
Enterprise Support
Predictive Dialers
Sales Closure
Phone Etiquette
Escalations Management
Prospecting
Telephone Skills
Telephony Support
Troubleshooting Products &
Services
Telemarketing Services
Software And Tools
Zendesk
CentreVu
Blue Pumpkin
Davox
eWFM
G3r
IEX Total View
NICE Call Recording
Parature
RightNow
Kayako
Software, Tools, Models, Methodologies & Frameworks
Telephone Operator
Customer Retention Specialist
Client Services Coordinator
Customer Support Representative
Customer Relations Specialist
Customer Satisfaction Technician
Customer Service Sales-
Representative
Customer Care Case Manager Customer Support Manager
Customer Service Representative
Customer Satisfaction Manager
PC Support Manager
Tech Support Representative
Satisfaction and Research Manager
Patient Satisfaction Specialist
Customer Happiness- Representative
Customer Service Support Analyst
Customer Support Coordinator
Customer Satisfaction Advocate
Hardware Engineer
Customer Success Director
Outbound Customer Satisfaction-
Representative
Tech Support Manager
Customer Care Executive
Customer Relations-
Representative
Customer Service Manager
Help Desk Representative
Customer Satisfaction Analyst
Customer Satisfaction-
Representative
Customer Success Manager
Inbound Call Center- Service-
Advocate
Technical Support Analyst
Call Center Service Rep
Call Center Specialist
Cash Office Clerk
Expertise Available/Outsourceable Tasks
Positions/Job Titles
Quality and Training
CMMi Consulting & Implementation
Quality Consulting
PCMM Consulting & Implementation
Diversity Training
Skill Gap Analysis
Process Consulting
Training Content
Learning Management
Lean & Six Sigma Trainings
Quality Audits
Training
Blended Learning
Remote Training
Training Analysis
Quality
Agile Consulting
Auditor Trainings
Business Process Improvement
ISO Certifications
Competency Based Training
Management Training
Sales Training Team Building
Corporate Training
Leadership Development
Technical Course Development
Information Security Management-
System
Defect Management
Lean & Six Sigma Projects-
Execution
Quality Management Design &
Implementation
Quantitative Management
Metrics Definition & Reporting
Operational Excellence
Process Definition
Accredited Training
Instructional Systems Development
Quick Reference Guides
Technical Training
Train the Trainer
Training Needs Analysis
Training Program Design
Virtual Trainings
Tutoring
Web-Based Training
COPQ
EFQM Excellence-
Model
Camtasia
IRCA
ASQ
RABQSA
Quality
Quality Models
Software, Tools &
Models
WebEx
Preparing to Teach in-
the Lifelong Learning-
Sector (PTLLS)
ADDIE Model
A1 Assessor
Regional Training-
Organization (RTO)-
Management-
Information & Learning-
Technology (ILT)
Instructional System-
Design Model (ISD)
Educator Performance-
and Support System-
(EPSS)
PowerPoint
Virtual Instructor Led-
Training (VILT)
Iceberg ModelMindfFash
Bloom's taxonomy for- L&D
Gilbert's model
Kirkpatrick Model
David Kolb's Learning- Styles Model
Software, Tools, Models, Methodologies & Frameworks
Audit AssistantAuditorBusiness Operations Audit-
AssociateBusiness Process ConsultantBusiness Process Excellence- ExecutiveBusiness Process Lead
Continuous Improvement ManagerInformation AnalystInternal AuditorLean Facilitator & Six Sigma Black-
Belt
Quality
Business Process Modeling Support
Master Black BeltOperational Excellence Director
Corporate Trainer
Technical Trainer and Writer
Quality Manager
Training Content Writer
Six Sigma Black Belt
Trainer
Training Specialist
Training and Development Specialist
Risk Management & Compliance Officer
Process Manager
Learning and Development Officer
Learning FacilitatorOnline Trainer
Quality Specialist
Training Consultant
Operational Excellence Manager Process Analyst Process Change ManagerProcess Documentation Analyst
Process Improvement Manager
Quality AssociateQuality ConsultantQuality Coordinator
Job Readiness Training Associate
Risk Management & Compliance- Manager
Quality Process Analyst
Compliance Training Specialist
Learning Consultant
Process Optimization Manager Process Validation Manager
Process Engineering ExecutiveProcess Engineering Consultant
Training
Safety Training Manager Technical Trainer
Training Administrator
Training Associate
Training CoordinatorTraining Manager
Tutor
Expertise Available/Outsourceable Tasks
Positions/Job Titles
Engineering and Design
CAD/CAM
PowerMill
Cimatron
AlphaCAM
CAMWorks
Parasolid
CNC Programming
GibbsCAM
SolidCAM
ArtCAM
Fadal
CNC programing
CEREC
FeatureCAM
HaaS
CNC operation
Wire EDM
Surfcam
SmartCAM
Mastercam
CAD/CAM Software
Alias Studio Tools
Civil 3D
Bentley InRoads
AutoTurn
COGO
Idents
Rapid Visualization
Alias Automotive
Alias
AutoTrack
ICEM Surf
Automotive Design
Hypershot
Biped
Plan Production
LDD
Drafting
Map 3D
Toon Boom
Softdesk
Eagle Point
12d Model
MX Road
Animation
Bunkspeed
C3P
Digital Buck
RTT DeltaGen
Animation Direction
Marker Rendering
Facial Animation
Background Art
Character Rigging
Surface Development
3D Production
Mental Ray
Animated Walk-Throughs
Computer Animation
Consulting
Production Pipeline
- Customization/Configuration
Autodesk MotionBuilder
Keyframe Animation
Animators
Live Action
Camera Animation
UV mapping
Pre-visualization
- Digitization Of As-Built
Services Drawings
Compositing
Lip Sync
Automotive Design
Clay Modeling
Automotive Interiors
- On-Site Technical Support
- Data Audit
Class A Surfacing
Vehicle Architecture
Concept Modeling
Interior Trim
Exterior Trim - Custom Training
Animation
Suspension Design
Instrument Panel
- Plant Design And Piping
- Mechanical Engineering
- Electrical Engineering
- Data Handover – External
Data Import
Intersection Design
Drafting
- Civil & Structural Engineering
CAD/S76CAM Services For
- Instrumentation And Control
Architecture & Drafting
Interior Design
Grading & Drainage Plans
Sewer Design
Grading Design
Water Distribution Design
Civil Design
Implementation And Data-
Services
- 2D & 3D Drawings
Software Development For
Design Automation
Electrical Plans Software, Tools, Models, Methodologies & Frameworks
Aerothermal Engineer
Aftertreatment Engineer
Analysis Engineer
Ansys Structural Analyst
Architectural Draftsperson (3D)
3D Artist/Animator
Assembly Language Programmer
Aftermarket Engineers
Auto CAD Design Engineer Controls & Automation Engineer -
PLC Specialist
CAD Operator
Design Engineer (Vehicle
Engineering)
Design Engineer
Character Modeler/Animator
Automotive Delivery Head
BIW Engineer
Bridge CAD Designer/Drafter
C++ HMI Developer
CAD Designer/Co-ordinator
CAD Tools Lead
Cost & Quality Engineer
Electrical Controls Designer
CAD Technician
Catia V5 Product Designer
Chemical Engineers
Design Verification Engineer
Automation Analyst
Automotive Interior Design
Engineer
CAD CAM Designer
Catia V5 Design Engineer
Controls Engineer
Cab Packaging Engineer
CNC Programmer
Automation Engineer Controls Design Engineer
Design Automation Engineer
Document Controller
Draftsmen
Competitive Analysis Engineer
Expertise Available/Outsourceable Tasks
Positions/Job Titles
Embedded Software Developer
Engineering Data Management Analyst
Harness Design Engineers
Information Management Lead
Matlab Simulink Programmer
Electrical Design Engineer
Electrical Engineer
Embedded Software Engineer
Genset Engineer
Hardware Engineer
Hardware Engineer - Analog/Power Electronics
Hardware Structuring Engineer
ENOVIA Administrator
HMI Development Engineer
Hardware Design Engineer
Hydraulics Design Engineer
Interior Design Engineers
Lauterbach Consultant
Manufacturing Engineer
Mechanical Designer – UGNX
Mechanical Engineer
Mechanical Piping Designer
Mechanical/Reliability/Corrosion Engineer
Mechanical Engineer (Power Plant)
Nastran FEA Analyst
Packaging System Engineer
Piping Engineer
Mechanical Engineer (Nuclear)
Plant Electricity & Automation Engineer
Mechanical Drafter
SolidEdge Engineer
Structural Engineer (Power Plant)
Site Manager
Structural Analyst
TurboCharger Applications Engineer
Procurement Engineer/Manager
Software Validation Engineer
SmartPlant Design Engineer
TeamCenter PLM Consultant
Powertrain Engineers
User Interface Graphic Artist
Principal Design Engineer
Project Engineers - Structures
Wiring Harness Engineer
Vehicle Body Engineer
Power Electronics Engineer
R&D Process Chemical Engineer
Site Project Engineer
Project Controls Engineer
Quality Engineer
Product Development Engineer
Refrigeration Design Engineer
Product Verification Engineer
RF Engineer - Onsite Coordinator
Project Data Controller
Process Engineer
Project & Data Manager
RPDS BITE Systems Tester
Safety Engineer
Program Manager
Quality System Auditor
Ship Modeling Engineer
SmartPlant Electrical Designer
Software Developer - Automotive Instrument
Panel Clusters
ProE Designer
Stress Engineer – CAE
Technical Support Engineer
Test Engineer
Transfer Die Designers
Unigraphics Consultants
UX/UI Design Engineer
VOIP Resource
WinCE Hardware Engineer
Engineering and Design
Positions/Job Titles
Legal Process Outsourcing
Capterra
TurboLaw
Tabs3
JurisDoc Suite
Immigrant Software
Legal Edge
EasySoft-USA
Legal Track
Abacus Law
FindLaw Market Center
Lexis Firm Manager
LexisNexis
ALMA (Automated Legal
Management Application)
CollectMaxWin Perfect Practice
ProLaw
CaseBeacon
Search Law
NetSmart, Legal
Solutions
Time59
CaseFox
Cowles Legal
PCLaw
Timesolv
CompuLaw
GoMatters
Legal Files
Workshare Fair Labor Standards Act
Investigation
Judicial Review
Legal Contract Review
Department of Labor Laws-
Compliance
California Family Rights Act-
Compliance (CFRA)
Collateral Warranties
Affirmative Action Compliance
Contracts And Agreements
Cite Checking
Copyrights
Customer & Vendor Letters
Demand Letters
Employment Law Compliance
Environmental
Habeas Corpus
Affidavits
Immigration Forms
Incorporation
Cohabitation Agreements
Compromise Agreements
Constructive Dismissal
Cross-border Transactions
Directors' Duties
Business Counsel
Employee Relations Investigations
Drafting Agreements
Employment
Employment Tribunal
Ancillary Relief
Case Law Research
Customer & Vendor Negotiations
Federal Employment Law
Equal Employment Opportunity
Commission Compliance
Intellectual Property Issues
IT law
Legal Aspects
Motions
Paralegal Support
Passing Off
National Labor Relations Board-
Compliance (NLRB)
Regulatory Compliance
Restrictive Covenants
Trademark Registration
Web-Based Training
Worker Adjustment and Retraining-
Notification Act (WARN)
Pleadings
Marketing Agreements
Patents
Privacy Policies
Litigation Support
Legal Matters
Policy Enforcement
Professional Negligence
Shareholder Agreements
Taxation
Position Statements
Tribunals
Legal Compliance
Due Diligence
Export Control Laws
Anti-Boycott Regulation Laws
Financial Services Authority
Foreign Corrupt Practices Act
Anti-Boycott
Sarbanes Oxley Laws
Office of the Foreign Assets Control
Software, Tools, Models, Methodologies & Frameworks
Expertise Available/Outsourceable Tasks
Positions/Job Titles
Claims Case Manager
Legal Analyst
Case Assistant
Booking Clerk
Contract Administrator
Contracts And Grants Officer
Contract Analyst
Corporate Counsel & Company-
Secretary
Issue Advocate
Contract Specialist
Legal Assistant
Legal Claims Analyst
Legal Clerk
Legal Coordinator
Legal Counsel
Legal Disclosure Assistant
Legal Secretary
Litigation Paralegal Clerk
Litigation Specialist
Paralegal
Paralegal Specialist
Voice Paralegal
Administration Services
High-speed typing
Vendor Negotiations
G&A Skills
Compiling RFQs
Secretarial work
Short hand
Transcribing
Translation
Loan Processing
Telephone Operator/Attendant
Travel Desk
Research
Printing & Fulfillment Transcription
Executive Assistance
Meeting/Event Planning
Scheduling & Reservations
Order Entry/Processing
Form Filling
Mailing List Development
Fact Checking
Procurement
Web Research
Strategic Planning
Word Processing
Online OrderingArchiving
Claims Processing
Competitive Price Shopping
Data Conversion
Data Processing
E-Mail Response
Customer Management
Software, Tools, Models, Methodologies & Frameworks
Adjustment Clerk
Administrative Assistant
Advertising Clerk
Benefits Clerk
Billing Clerk
Claims Clerk
Compliance Coordinator
Conference Coordinator
Cooperative Program Coordinator
Credit and Collections Clerk
Customer Information Center-
Representative
Customer Service Representative
Data Control Clerk
Data Entry Clerk
Document Security Administrator
Executive Assistant
Fundraising Executive
HRIS Clerk
Human Resources Assistant
Human Resources Coordinator
Human Resources Manager
Human Resources Recruiter
Information Systems Generalist
Installation Manager
Internet Research Assistant
Meeting/Event Planner
Office Automation Analyst
Office Manager
Personal Assistant
Program Director
Project Administrator
Project Manager
Records Clerk
Relationship Manager
Surfer - Web
Travel Clerk
Web Customer Support Clerk
Word-processing Operator
Expertise Available/Outsourceable Tasks
Positions/Job Titles
Web DevelopmentASP.NET, Classic ASP, JSP, PHP, Python, Perl, Ruby, ColdFusion, HTML5, AJAX, Silverlight, Flex, Flash, ActionScript, JavaScript, jQuery, JSON, XML/XSL, XHTML, XPATH, SOAP, XML-RPC, WSDL
Mobile DevelopmentiPhone/iOS, Android, Blackberry, Windows Mobile, Symbian, Qt
Application DevelopmentC#, VB.NET, Java, J2EE, J2ME, Servlets, Visual Basic, Borland C++, Visual C++, C, MFC, ATL
Frameworks.NET Framework, COM+, COM/DCOM, CORBA, J2EE, JSF, Struts, Spring, Hibernate, Ruby on Rails
Application/WebServersApache, IIS, JBoss, TomCat, BEA WebLogic, IBM WebSphere, Oracle, BizTalk
ERPOracle, SAP, PeopleSoft, JD Edwards, Siebel, Baan, Axapta
Database ManagementMS SQL, Oracle , DB2, MySQL, Postgre SQL, Sybase, Informix, MS AccessArchitecture
SOA, SaaS, Web Services, Web 2.0
Data Warehousing/Business IntelligenceCognos, Informatica, Datastage, Microsoft SSIS, FastTrack, Teradata, SAS, Hyperion, Microstrategy, ProClarity, Microsoft SSAS
Big Data/Distributed SystemsNoSQL, Hadoop, Hive, , MapReduce Mahout, HBase, Pig, ZooKeeper, Avro, Cloudera, Cassandra, Datastax, VoltDB, mongoDB, Memcache
ReportsCrystal Reports, Business Objects, Microsoft SSRS
Testing ToolsVSTS, QTP, Rational Robot, Rational, Test Manager, Test
Director, WinRunner, LoadRunner, SilkTest, SilkPerformer, Purify, JTest, Jverify
Content ManagementMicrosoft SharePoint, Ektron, Drupal, Joomla, WordPress, DotNetNuke
Platform/OSWindows, Linux, Unix, Solaris
Requirements/DesignRational Rose, Rational XDE, Rational Requisite Pro, Together, Paradigm Plus, Innovator, Visio
Configuration ManagementMS TFS, SMART, Subversion, Clear Case, VMVC, Perforce, VSS
Technology Expertise
Technology Services
In order to find and retain the best quality talent, Arctern draws upon sophisticated technology as well as a vast, pre-qualified talent pool. Ongoing training and retention programs ensure we retain the top talent and that they are available when needed.
By combining excellence in recruiting, training, infrastructure, productivity and stringent delivery management, Arctern provides the highest quality Business Process and Knowledge Process Outsourcing services. Whether the need is a small staff augmentation or a full scale global transformation, we have the tested quality processes in place to support that change management.
Business Process and Knowledge Process Outsourcing
Business Process Excellence/Quality Consulting
State of the Art Buildings and Grounds
Our facilities are located in the IT corridor of Bangalore and in a location convenient to majority of our employees which
helps in the employee retention and customer benefit. This adds to the efficiencies we are able to pass along to our
clients:
Ÿ Round the clock power supply with back UPS and generator.
Ÿ 24 x 7 x 365 operations possible.Ÿ Multiple locations to facilitate business continuity.
Ÿ Round the clock physical security management.
Ÿ High-end servers from reputed vendors.
Ÿ Multiple time zone support.
Ÿ Data protection through firewall and selective network access.Ÿ Dedicated high bandwidth internet connectivity.
Ÿ Access-card protected workplace.
Facilities and Security
Arctern Offices
Arctern provides all clients with the highest levels of information security. Adopting all tenets of ISO 27001 ensures clients that global standards for information security and data protection are continuously monitored.
Ÿ Firewalls
Ÿ Content filters
Ÿ Email filters
Ÿ Network controls
Ÿ Access controls
Ÿ Identity management
Ÿ Device locks
Ÿ Anti-virus
Ÿ Intellectual property agreements
Ÿ Non-disclosure agreements
Ÿ Non-disclosure proprietary information
and patent and invention assignment
Ÿ Non-compete agreements
Ÿ PBX
Ÿ Cameras
Ÿ Voice (VOIP)
Ÿ Desktop
Ÿ Video phones
Information Security
Network Level
Legal Safeguards
Desktop Level
Remote Interaction &Management Tools IP Based:
Bangalore (Corporate Office)Arctern Consulting Pvt. Ltd,
C/O Regus Private Limited,
Level 4, A wing, Dynasty Business Park,
Andheri Kurla Road, Andheri (E),
Mumbai - 400 059
Maharashtra, India
Arctern Consulting Pvt. Ltd,th4 Floor, 410/381/290, Siddappa Layout,
Madiwala Post, Bommanahalli,
Bengaluru – 560068
Karnataka, India
Ph: +91 80 6810 3300
50 Charles Lindbergh Blvd., Ste. 206
Uniondale, NY 11553
Ph: 800-231-4973
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