session 3 overcoming some obstacles ( sms )

Learning Objectives of this topic Be able to understand some major

obstacles of everyday life. know the techniques of overcoming these

obstacles. Learn the latest researches on these

common issues.

Communication ApprehensionTrait Apprehension: It Refers to fear of

communication generally, regardless of specific situation.

State Apprehension: In contrast, is specific to given communication situation.

Apprehensive BehaviorsApprehensions leads to a decrease in the

frequency, strength, and likelihood of engaging in communication transactions.

High apprehensive avoid communication situations; when forced to participate, they do so little as possible.

Apprehensive disclose little and avoid occupations with heavy communications demands.

Causes of CAHeredity

Childhood experienceRoles of Parents

School

What Increases Communication ApprehensionDegree of EvaluationSubordinate StateDegree of ConspicuousnessDegree of UnpredictabilityDegree of DissimilarityLack of Communication Skills and Experience

Theories of CA and Its ManagementCognitive Restructuring: this theory holds

your unrealistic beliefs which generate a fear of failure.

Systematic Desensitization: it is a technique for dealing with a variety of fears including communication apprehension.

Skill Acquisition: it is because you see yourself having inadequate skills. So you logically fear failing.

Empowering ApprehensivesHere are some suggestions based largely on

the insights of shyness and apprehension researchers.

Nudge to try out new communication situations

Demonstrate your understanding and empathy for the other person’s shyness

Practice active listening.

Decide on your specific objectives first.

Put yourself in your audience’s place.

Don’t memorize, don't read.

Speak to one person at a time.

Try not to think about your hands and facial expression.

Take it slow and easy.

Speak the way you talk.

Ask for advice and criticism.

View speeches as communication rather than performance.

why does criticism hit hard?

Coping with Criticism

The first step to dealing with criticism is to

distinguish between, valid and invalid criticism.

If you view criticism as a misunderstanding or an unsolved problem instead of a personal attack,

you will have the composure necessary to deal with the situation positively.

Responding to criticism positively involve following strategies:

Agreement, accepting your mistakes and faults without guilt.

Disagreement, stating you disagreement when the criticism is clearly invalid.

Disarming, listening closely, if there is any truth,

Empathy, listening out for critic’s feeling.

Inquiry, asking a question in order to discover more about what the critic think.

Overcoming ShynessDetermine why you’re shy in the first place.

Act as if you’re not shy.

Practice making eye contact and smiling when you have interactions with others.

Look your best.

Decrease your fear of rejection by imagining the worst possible outcome.

Look and learn.

Develop a positive feeling about yourself.

Procrastination

putting off doing something until a later time

Is it in your interest to overcome procrastination?

Procrastination is a fear of Success

How to Deal with PROCRASTINATIONStop regarding Procrastination as a harmless

SubjectPick one specific area where Procrastination

Plagues youTry ‘’Swiss cheese’’ approachDon’t dodge the most difficult oneGive deadlinesRecognise that the finished project does not

have to be perfectLearn to transfer the Energy to other Projects

Reward yourselfAvoid CluttersTake breaksManage your timeDon’t be afraid to say ‘’no’’Delegate