seng 310: human computer interaction · human-computer interaction (hci): a discipline concerning...

SENG 310: Human Computer Interaction

Instructor: Melanie Tory

Computer Interfaces

Definitions Human-Computer Interaction (HCI):

A discipline concerning the design, evaluation and implementation & study of interactive computing systems for human use (Preece, Rogers, and Sharp 2002)

Interaction Design (ID): The design of spaces for human-computer interaction and communication (Winograd 1997)

Examples of some bad designs

–  On the bottom row, people often push a label by mistake instead of a control button

–  People do not make same mistake for the labels and buttons on the top row. Why not?

From: www.baddesigns.com

What is wrong with this parking ticket machine?

From: www.baddesigns.com

What is wrong with this map?

How could this voicemail interface be improved?

•  .wav file

Web Designs

Impr

oved

ver

sion

How do bad designs affect the user?

The organization who produced the interface?

Course Overview