selling skills to engage customers why your sales team are not getting results
Post on 14-Jan-2015
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Excel Enterprise
Selling Skills To Engage
Customers: Why Your Sales
Teams Are Not Getting
Results
Nic Hallett
www.excelenterprise.co.uk
What’s A Sales Managers Dream?
For their sales team to have selling skills
that engage customers!
What’s the Reality?
Most managers realise that their sales team
are sadly lacking in this department.
All Is Not Lost...
A Customer Wants a Sales Person Who Knows and
Understands ;
• Their Issues and Problems
• Believes They Can Help Solve Them
• Providing They are Being Sold a Reliable Product
So Why Do Sales People Fall
Down On This ?
The answer is simple;
They fail to discover the common agenda
both parties are working towards...leading to
trust.
An Out Dated Approach...
• Often sales people are using an out dated
selling process
• Customers need a new and different
approach
Outcome Selling Is A Way To Sell At
Speed
Based On Outcomes………all about
Results
Outcome Selling
• Have an Outcome for Each
Step of The Sales Process
• Rapport Building Techniques
• Advanced Communication
• Shared Agenda
• Makes Selling Easier
World Class Training & Development
• Delivering success for over 25 years
• Over 120 Clients
• Across 24 countries – in 8 languages
• Average satisfaction rating of 93% in last 3 months
Training solutions for sales professionals
Get In Touch
To find out more about our Outcome Selling
Programme and our case studies contact
us at: www.excelenterprise.co.uk
Excel Communications (HRD) Ltd, 45 West
Street, Marlow, Buckinghamshire, SL7 2LS
tel: +44 (0) 1628 488854
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