seagate sata controller firmware update procedure (legacy drives)
Post on 31-Jan-2017
294 Views
Preview:
TRANSCRIPT
All Razberi 16/24 Port Appliance Revision: 20151125A
1
Confidential Property of Razberi Technologies, Inc – do not distribute
Seagate SATA Controller
Firmware Update Procedure
(Legacy Drives)
All Razberi 16/24 Port Appliance Revision: 20151125A
2
Confidential Property of Razberi Technologies, Inc – do not distribute
Contents Purpose ......................................................................................................................................................... 2
Scope ............................................................................................................................................................. 2
References .................................................................................................................................................... 2
Process Owner and Approver ....................................................................................................................... 2
Revision Records ........................................................................................................................................... 3
Legacy SSD Firmware Update Procedure ...................................................................................................... 4
Purpose To instruct users on how to update firmware on Legacy SSD drives in the field.
Scope Step by step instructions on upgrading the Seagate SATA Controller firmware on Legacy Drives installed
in Razberi 16/24 port appliances deployed in the field.
References Seagate Inc.
Legacy Electronics Inc.
FW_PPRO_6_0_9_Release.1127307.release.1411
Process Owner and Approver Sr. Product Development Manager: Steve Pak
Technical Support Manager: Chad Williamson
All Razberi 16/24 Port Appliance Revision: 20151125A
3
Confidential Property of Razberi Technologies, Inc – do not distribute
Revision Records
Date Revision Number Revision Reason November 25,2015 1 Creation of document
December 2, 2015 2 Additional info
All Razberi 16/24 Port Appliance Revision: 20151125A
4
Confidential Property of Razberi Technologies, Inc – do not distribute
Identifying Legacy SSD model number
Step 1: Right click on my computer and click on properties.
Step 2: Click on Device Manager (Figure 1)
Figure 1
Step 3: Double-click on Disk drives (Figure 2)
Figure 2
All Razberi 16/24 Port Appliance Revision: 20151125A
5
Confidential Property of Razberi Technologies, Inc – do not distribute
Step 4: Identify if your drive model number matches the Legacy model number SSD21204SA016100
(Figure 3)
Figure 3
Step 5: If drive model number matches, proceed with firmware update procedure.
All Razberi 16/24 Port Appliance Revision: 20151125A
6
Confidential Property of Razberi Technologies, Inc – do not distribute
Identifying Seagate SSD firmware version:
Step 1: Right click on my computer and click on properties.
Step 2: Click on Device Manager (Figure 1)
Figure 4
Step 3: Double-click on Disk drives (Figure 2)
Figure 5
All Razberi 16/24 Port Appliance Revision: 20151125A
7
Confidential Property of Razberi Technologies, Inc – do not distribute
Step 4: Double click on SSD21204S0016100 (Figure 3)
Figure 6
Step 5: Click on Details tab (Figure 4)
Figure 7
All Razberi 16/24 Port Appliance Revision: 20151125A
8
Confidential Property of Razberi Technologies, Inc – do not distribute
Step 6: In the Property drop down choose Hardware Ids, the firmware version is displayed to the right of
the model number. (Figure 5) You should see firmware version 604ABBF0 prior to the update which will
bring the firmware up to version 609ABBF0.
Figure 8
All Razberi 16/24 Port Appliance Revision: 20151125A
9
Confidential Property of Razberi Technologies, Inc – do not distribute
Seagate SATA Controller Firmware Update
Procedure *For any questions regarding this procedure please contact Razberi
Technical Support at 469-828-3380 or technicalsupport@razberi.net*
Step 1: Download the firmware updater and firmware file by clicking on the
following link.
https://www.dropbox.com/s/u1h23bvs6o0yaye/FW_PRO_6_0_9.zip?dl=0
Step 2: Unzip the file
Step 3: Right click on SF_FieldUpdater_1.3.7 and run as administrator.
Step 4: Select the drive then click update firmware. (Figure 1)
All Razberi 16/24 Port Appliance Revision: 20151125A
10
Confidential Property of Razberi Technologies, Inc – do not distribute
Figure 1
Step 5: It will prompt for the firmware file and you need to select FW_PPRO_6_0_9_Release.1129404.release.1411.ffp, when restart warning pops up click on proceed. (Figure 2)
Figure 2
All Razberi 16/24 Port Appliance Revision: 20151125A
11
Confidential Property of Razberi Technologies, Inc – do not distribute
Step 6: Once the software completes it will have a green checkmark on the drive
icon. (Figure 3)
Figure 3
Step 7: Click on the checked icon and you should see a popup saying the process
completed successfully. (Figure 4)
Figure 4
All Razberi 16/24 Port Appliance Revision: 20151125A
12
Confidential Property of Razberi Technologies, Inc – do not distribute
Step 8: Click OK then click on Rescan for Drives. Verify the Firmware is now at 609ABBF0. (Figure 5)
Figure 5
Step 9: Shutdown Windows by clicking on the windows icon and clicking
shutdown then pull the power on the unit to power cycle it.
top related