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SAP Smart Meter AnalyticsPowered by SAP HANASolution Overview

© 2011 SAP AG. All rights reserved. 2

Agenda

Key Trends and Issues Solution Overview Why SAP?

Appendix

© 2011 SAP AG. All rights reserved. 3

External PressuresMajor changes are elevating the strategic importance of data

Government Regulations Unbundling of energy markets Promotion of renewable energy and energy efficiency Enhanced regulatory reporting and rules

Market Environment Increasing competition New service business revenue opportunities More demanding customers

Technical Innovation AMI / Sensing & Measurement Technology Distributed generation Electric Vehicles

© 2011 SAP AG. All rights reserved. 4

Smart Metering is a Disruptive ChangeMassive volumes of data expected from this source

Example: Utility with 1.2 MM meters in Germany

1 reading per customer/year 1KB per reading__________________________

= ~ 1 GB raw data per year

Smart Meter

15-min (96 values) per customer/day 1KB per reading________________________________

= ~ 400GB raw data per year

Classic Meter

Vs.

Is it an Opportunity or a Problem?

© 2011 SAP AG. All rights reserved. 5

Imagine if you could…

Increase adoption rates for demand-side management programs

Reduce direct energy costs via more accurate load forecasting

Achieve energy savings and emissions targets

Increase revenue from new energy services

Reduce revenue loss from theft

Boost customer satisfaction and retention

© 2011 SAP AG. All rights reserved. 6

Agenda

Key Trends and Issues Solution Overview Why SAP?

Appendix

© 2011 SAP AG. All rights reserved. 7

Powerful Customer Insights & Segmentation

Energy Efficiency Benchmarking

Platform for Consumption-driven Processes

Instant analysis of customers’ energy consumption and advanced segmentation based on smart meter data

Energy efficiency benchmarking based on statistical analysis of consumption data and root cause analysis

Pre-packaged, web service-enabled In-memory platform to enable consumption-driven business processes throughout the company

SAP Smart Meter AnalyticsPowered by SAP HANA

© 2011 SAP AG. All rights reserved. 8

Powerful Customer Insights and Segmentation

Capabilities: Instant analysis of massive volumes of

smart meter data at any level of granularity, aggregation, and dimension

Customer segmentation based on consumption pattern profiles, customer attributes, and consumption metrics

Benefits: Deliver targeted demand-side mgmt

programs and communications

Increase load forecast accuracy and savings in direct energy costs

Manage customer relationships based on customer value attributes, e.g. predictability

© 2011 SAP AG. All rights reserved. 9

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Instant aggregation at any level against the raw data setAt the finger tips of the business users

© 2011 SAP AG. All rights reserved. 10

Pattern Profiles – Understanding Customer Usage

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Millions of daily consumption profiles contain valuable information about customer behavior for a better energy management

typical size: millions of daily profiles1

Instead of exploring millions of individual profiles it is sufficient to take a look at the typical pattern in the data to understand user behavior. Those pattern are the basis for other follow-up processes

3

In-memory pattern recognition algorithm crunches typical load profiles out of those huge amount of data to “summarize” those data and categorize user behavior.

2

© 2011 SAP AG. All rights reserved. 11

Compelling User Interface enables business users

© 2011 SAP AG. All rights reserved. 12

Energy Efficiency Benchmarking

Capabilities: Energy efficiency benchmarking that

compares customers against peer group based on statistical predictions

On-the-fly update of benchmarking attributes (e.g., square footage, location)

Root cause analysis of energy usage variance based on automated heuristics

Benefits: Improve energy efficiency of end

customers

Increase revenues by up-selling and cross-selling new energy services

Help reach energy saving targets

© 2011 SAP AG. All rights reserved. 13

How Energy Efficiency Benchmarking works in SAP Smart Meter Analytics

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range of expected

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This customer is consuming more energy than predicted and deviates from the expected consumption pattern in particular in the late afternoon!

Customer type Type of building Electrical devices Historic behavior

of “similar” customers

Temperature dependency

© 2011 SAP AG. All rights reserved. 14

Compute benchmark for peer group and identify outliersA benchmarking example

Business Objective • From a retailer chain with ~ 500

stores find those stores which are least energy efficient and would profit from energy management services.

Available Data:• Half hourly Smart Meter Data• Climatic region• Sales square footage• Number of opening hours• …

Energy Benchmarking:Compute a regression model from the data of all stores, which estimates the dependency of consumption on facility configuration.

Relative Store-level Energy EfficiencyAny surplus consumption which cannot be justified from what we know about the store is an energy services opportunity.

© 2011 SAP AG. All rights reserved. 15

Actionable insight readily available on mobile devicesA benchmarking example

© 2011 SAP AG. All rights reserved. 16

Flexible and dynamic scorecard reportingA benchmarking example

© 2011 SAP AG. All rights reserved. 17

Drill-down capability for on-the-spot root cause analysisA benchmarking example

© 2011 SAP AG. All rights reserved. 18

Platform for Consumption-Driven ProcessesSAP Smart Meter Analytics

SAP Smart Meter AnalyticsCore Capabilities

Aggregation Pattern Recognition Benchmarking Exploration

Energy Portfolio Management

Energy Settlement

Tariff Development

Balance and Demand ForecastingGrid Management DSM ActivitiesOnline Portal

Fraud DetectionCustomer Service

Energy Services

Churn Management

© 2011 SAP AG. All rights reserved. 19

Architecture OverviewSAP Smart Meter Analytics

SAPBusiness Suite

SAP HANA

In-Memory

SAP Smart MeterAnalytics

Engine∑=

ccg tdytdy ),(ˆ),(ˆ

SAP NetWeaver BW 7.3

MDUS (MDM system)

Marketing data, Weather data

External data

SAP NetWeaver 7.3

Smart MeterAnalytics

Application

SAP BW ETL

Utility Content

SAP BusinessObjectsData Services

Meter Data Unification System (MDUS) Template

SAP NetweaverBusiness Client

Third party apps

Web portals & mobile apps

© 2011 SAP AG. All rights reserved. 20

SAP HANA and in-memory computing technology impacts velocity, volume and value

460BData records analyzed in less than a second

21%*Average increase in revenue

3600xFaster reporting speed

* Source: Oxford Economics

© 2011 SAP AG. All rights reserved. 21

Why SAP Smart Meter Analytics, powered by SAP HANA?

Complete Business Process

Power of SAP In-Memory

Computing

Flexible and Configurable

Analytics

• Leverage data you already have to extract maximum insight from smart meter data and push actionable intelligence back into CRM and other systems

• Get instant results for aggregations at any level, as well as complex calculations that run against the raw data set

• Enable business users to navigate through your data to identify issues and understand root causes

Business Impact

© 2011 SAP AG. All rights reserved. 22

Agenda

Key Trends and Issues Solution Overview Why SAP?

Appendix

© 2011 SAP AG. All rights reserved. 23

The SAP difference

Lightning Fast EasyTrusted

Anytime Industry/LoB Expertise

Collaborative

Thank You!

© 2011 SAP AG. All rights reserved. 25

No part of this publication may be reproduced or transmitted in any form or for any purpose without the express permission of SAP AG. The information contained herein may be changed without prior notice.Some software products marketed by SAP AG and its distributors contain proprietary software components of other software vendors.

Microsoft, Windows, Excel, Outlook, and PowerPoint are registered trademarks of Microsoft Corporation. IBM, DB2, DB2 Universal Database, System i, System i5, System p, System p5, System x, System z, System z10, System z9, z10, z9, iSeries, pSeries, xSeries, zSeries, eServer, z/VM, z/OS, i5/OS, S/390, OS/390, OS/400, AS/400, S/390 Parallel Enterprise Server, PowerVM, Power Architecture, POWER6+, POWER6, POWER5+, POWER5, POWER, OpenPower, PowerPC, BatchPipes, BladeCenter, System Storage, GPFS, HACMP, RETAIN, DB2 Connect, RACF, Redbooks, OS/2, Parallel Sysplex, MVS/ESA, AIX, Intelligent Miner, WebSphere, Netfinity, Tivoli and Informix are trademarks or registered trademarks of IBM Corporation.Linux is the registered trademark of Linus Torvalds in the U.S. and other countries.Adobe, the Adobe logo, Acrobat, PostScript, and Reader are either trademarks or registered trademarks of Adobe Systems Incorporated in the United States and/or other countries.Oracle and Java are registered trademarks of Oracle and/or its affiliates.UNIX, X/Open, OSF/1, and Motif are registered trademarks of the Open Group.Citrix, ICA, Program Neighborhood, MetaFrame, WinFrame, VideoFrame, and MultiWin are trademarks or registered trademarks of Citrix Systems, Inc.HTML, XML, XHTML and W3C are trademarks or registered trademarks of W3C®, World Wide Web Consortium, Massachusetts Institute of Technology.

© 2011 SAP AG. All rights reserved.

SAP, R/3, SAP NetWeaver, Duet, PartnerEdge, ByDesign, SAP BusinessObjects Explorer, StreamWork, and other SAP products and services mentioned herein as well as their respective logos are trademarks or registered trademarks of SAP AG in Germany and other countries.

Business Objects and the Business Objects logo, BusinessObjects, Crystal Reports, Crystal Decisions, Web Intelligence, Xcelsius, and other Business Objects products and services mentioned herein as well as their respective logos are trademarks or registered trademarks of Business Objects Software Ltd. Business Objects is an SAP company.

Sybase and Adaptive Server, iAnywhere, Sybase 365, SQL Anywhere, and other Sybase products and services mentioned herein as well as their respective logos are trademarks or registered trademarks of Sybase, Inc. Sybase is an SAP company.

All other product and service names mentioned are the trademarks of their respective companies. Data contained in this document serves informational purposes only. National product specifications may vary.

The information in this document is proprietary to SAP. No part of this document may be reproduced, copied, or transmitted in any form or for any purpose without the express prior written permission of SAP AG.

© 2011 SAP AG. All rights reserved. 26

Weitergabe und Vervielfältigung dieser Publikation oder von Teilen daraus sind, zu welchem Zweck und in welcher Form auch immer, ohne die ausdrückliche schriftliche Genehmigung durch SAP AG nicht gestattet. In dieser Publikation enthaltene Informationen können ohne vorherige Ankündigung geändert werden.

Die von SAP AG oder deren Vertriebsfirmen angebotenen Softwareprodukte können Softwarekomponenten auch anderer Softwarehersteller enthalten.

Microsoft, Windows, Excel, Outlook, und PowerPoint sind eingetragene Marken der Microsoft Corporation.

IBM, DB2, DB2 Universal Database, System i, System i5, System p, System p5, System x, System z, System z10, System z9, z10, z9, iSeries, pSeries, xSeries, zSeries, eServer, z/VM, z/OS, i5/OS, S/390, OS/390, OS/400, AS/400, S/390 Parallel Enterprise Server, PowerVM, Power Architecture, POWER6+, POWER6, POWER5+, POWER5, POWER, OpenPower, PowerPC, BatchPipes, BladeCenter, System Storage, GPFS, HACMP, RETAIN, DB2 Connect, RACF, Redbooks, OS/2, Parallel Sysplex, MVS/ESA, AIX, Intelligent Miner, WebSphere, Netfinity, Tivoli und Informix sind Marken oder eingetragene Marken der IBM Corporation.

Linux ist eine eingetragene Marke von Linus Torvalds in den USA und anderen Ländern.

Adobe, das Adobe-Logo, Acrobat, PostScript und Reader sind Marken oder eingetragene Marken von Adobe Systems Incorporated in den USA und/oder anderen Ländern.

Oracle ist eine eingetragene Marke der Oracle Corporation.

UNIX, X/Open, OSF/1 und Motif sind eingetragene Marken der Open Group.

Citrix, ICA, Program Neighborhood, MetaFrame, WinFrame, VideoFrame und MultiWin sind Marken oder eingetragene Marken von Citrix Systems, Inc.

HTML, XML, XHTML und W3C sind Marken oder eingetragene Marken des W3C®, World Wide Web Consortium, Massachusetts Institute of Technology.

© 2011 SAP AG. Alle Rechte vorbehalten.

Java ist eine eingetragene Marke von Sun Microsystems, Inc.

JavaScript ist eine eingetragene Marke der Sun Microsystems, Inc., verwendet unter der Lizenz der von Netscape entwickelten und implementierten Technologie. SAP, R/3, SAP NetWeaver, Duet, PartnerEdge, ByDesign, SAP BusinessObjects Explorer, StreamWork und weitere im Text erwähnte SAP-Produkte und -Dienstleistungen sowie die entsprechenden Logos sind Marken oder eingetragene Marken der SAP AG in Deutschland und anderen Ländern.

Business Objects und das Business-Objects-Logo, BusinessObjects, Crystal Reports, Crystal Decisions, Web Intelligence, Xcelsius und andere im Text erwähnte Business-Objects-Produkte und -Dienstleistungen sowie die entsprechenden Logos sind Marken oder eingetragene Marken der Business Objects Software Ltd. Business Objects ist ein Unternehmen der SAP AG.

Sybase und Adaptive Server, iAnywhere, Sybase 365, SQL Anywhere und weitere im Text erwähnte Sybase-Produkte und -Dienstleistungen sowie die entsprechenden Logos sind Marken oder eingetragene Marken der Sybase Inc. Sybase ist ein Unternehmen der SAP AG.

Alle anderen Namen von Produkten und Dienstleistungen sind Marken der jeweiligen Firmen. Die Angaben im Text sind unverbindlich und dienen lediglich zu Informationszwecken. Produkte können länderspezifische Unterschiede aufweisen.

Die in dieser Publikation enthaltene Information ist Eigentum der SAP. Weitergabe und Vervielfältigung dieser Publikation oder von Teilen daraus sind, zu welchem Zweck und in welcher Form auch immer, nur mit ausdrücklicher schriftlicher Genehmigung durch SAP AG gestattet.

Appendix

© 2011 SAP AG. All rights reserved. 28

Sample AMI system architecture with SAP Smart Meter Analytics

Sm

art

Met

ers

AMI

AMI

Sm

art

Met

ers

MDUS

TOU Blocks

Interval Data

Meter Reading

Master Data

Process Data

Event Data

Customers

Smart Meter Analytics

Technical Infrastructure Business Process Execution

© 2011 SAP AG. All rights reserved. 29

Another sample AMI system architecture with SAP Smart Meter Analytics

Interval Data

Technical Infrastructure Business Process Execution

Sm

art

Met

ers

AMI

AMI

Sm

art

Met

ers

MDUS

TOU Blocks

Meter Reading

Master Data

Process Data

Event Data

Metering / Distribution Company

Customers

MDUS

Retailer

Depending on market model

Interval Data

Market Communication of

Interval DataSmart Meter Analytics

Smart Meter Analytics

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