samvad - hiv tele counselling service
Post on 19-Nov-2014
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Samvad HIV HelplinePune: +91 20 26381234Patna: +91 612 2575757HIV Telecounseling service for Maharashtra and Bihar
Focus on preventionAnonymous to caller Pull modelOne on oneReduction of panic, safe behaviourLife Positivehttp://www.mcf.org.in contactus@mcf.org.in
What Does A Helpline Do? Provides accurate information, in time
– promotes safer behavior
– prevents knee-jerk reaction
– gives comfort, confidence
Actionable Insight
Provide referrals to existing services for HIV in the location of the caller
Crisis support: prevents suicides
Avenue for venting, provides psychological support
Started as Muktaa HIV Helpline on 2nd October,
2005
75,000 calls (as of 31st March 2011)
Dedicated call centre
10 counselors, 2 promotion officers, 1 Project
Manager
Volunteer driven
Samvad HIV Helpline
Become A Part Of The Solution
Volunteers
– Even if you have 1 hour a week, you can contribute
– In the field, at our office, from your home, from your
workplace
Other NGOs
– We can pool together our resources, especially the
communities we work with to multiply our impact
Become A Part Of The Solution
Corporates
– Awareness in your organisation
– Your CSR beneficiaries
– Our IT Infrastructure and management
– Promotion of our number through your outreach
Some Touching Stories
Software engineer- on the verge of suicide
Student – peer pressure
Mother – daughter’s wedding
Contact Us: contactus@mcf.org.in
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