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Vice President of Western Digital –Thailand / Malaysia Co-chairman of The World Association for Cooperative Education

President of Electronic & Computer Employers’ Association

Sampan Silapanad

How do we look to resource providers?

How do customers see us?

Are we productive and effective?

How do our employees feel?

Cost Services Quality Delivery Technology People

Department A

Department B

Department C

Department D

Source: www.ntis.gov

VISION & STRATEGIC PLANNING LEADERSHIP

CHANGE MANAGEMENT & IMPLEMENTATION

CUSTOMERS EMPLOYEE

COMMITMENT

PERFORMANCE MEASURES

EMPLOYEE COMPETENCE

Source: www.ntis.gov

VISION & STRATEGIC PLANNING LEADERSHIP

CHANGE MANAGEMENT & IMPLEMENTATION

CUSTOMERS EMPLOYEE

COMMITMENT

PERFORMANCE MEASURES

EMPLOYEE COMPETENCE

Supportive Co-Workers

Job and Career Satisfaction

High Performing Workforce

Productive & Profitable Organization

Source: www.talentkeepers.com/engagement.jsp

Sampan.Silapanad@wdc.com

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