salesforce market share slides (public facing) 4.17.15
Post on 08-Aug-2015
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Salesforce is the World's #1 CRM App
18.4%
#2 (12.1%)
#3(9.1%)
#4(6.2%)
#5(3.8%)
Customer Relationship Management (CRM) Apps
Source: Gartner, Inc. Market Share: All Software Markets Worldwide 2014, March 31, 2015
All others(50.4%)
And the World’s Number #1 Cloud CRM App Over 4x the Size of Closest Competitor
39.5%
#2(8.7%) #3 (7.6%)
#4 (3.5%) #5 (2.3%)
All others(38.4%)
CRM Cloud Apps
Source: IDC, WW Public Cloud Tracker market share and forecast 2013, 9.10.14
Sales Cloud is the World's #1 Sales App
Sales Apps
Source: Gartner, Inc. Market Share: All Software Markets Worldwide 2014, March 2015
41.4%
#2(13.4%)
#3 (13.4%)
#4 (8.7%)
All others(23.1%)
Service Cloud is the World's #1 Customer Service and Support App
Customer Service and Support Apps
Source: Gartner, Inc. Market Share: All Software Markets Worldwide 2014, March 2015
15.7%
#2(12.7%)
#3 (9.4%)
#4 (6.9%)
#56.2%
#65.6%
All others(43.5%)
Salesforce Leads in Cloud Apps
Cloud Apps
Source: IDC, WW Public Cloud Tracker market share and forecast 2013, 9.10.14
12.5%
#2(5.5%)
#3 (5.0%)
#4 (4.1%)
#5(3.5%)
All others(69.6%)
Salesforce Leads in Cloud Platforms for Building Cloud Apps
Cloud App Platforms
Source: IDC, WW Public Cloud Tracker market share and forecast 2013, 9.10.14
21.9%
#2(14.8%)
#3 (4.0%)
#4 (1.2%)
All others(58.1%)
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