sales mastery - the secrets to story telling

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Renowned international speaker and serial entrepreneur Ketan Makwana gives his sales mastery class as part of the 123-reg .uk roadshow 2014. Ketan has started, scaled a sold multiple businesses. In 2011 as a response to the emerging skills gap between education to employment and enterprise Ketan launched Enterprise Lab a disruptive agency that has now impacted over 100,000 people in 11 countries. In 2012 Ketan founded and delivered Youth Enterprise Live backed by the Prime Minister and the UK’s largest event focussed on Education, Employment and Enterprise for 15-30 year olds. Ketan is the Head of Operations at Rockstar Startup a UK leading funding and mentoring organisation that has delivered £10m funding and supported over 1500 businesses in the UK. Ketan is an advisor to UK Government on youth and enterprise policies, works with International Governments and Ministries on Enterprise Eco-System Development and sits on many advisory boards and panels.

TRANSCRIPT

MASTERYThe secrets to Story Telling

@Ketan_Makwana | #UKTOUR

About me

• Serial businessman • Started, scaled and sold multiple businesses• Specialist in Start Up and Growth• Supported the launch of 2000 companies• Raised £16m funding worldwide• Strategy and brand expert

Email: ketan@enterpriselab.co.uk Twitter: @Ketan_MakwanaLinkedin: Ketan Makwana

Facebook: facebook.com/enterpriselab

@Ketan_Makwana | #UKTOUR

@Ketan_Makwana | #UKTOUR

@Ketan_Makwana | #UKTOUR

RULES

Parcing LawPareto Principle

@Ketan_Makwana | #UKTOUR

PARCing LAW• Probe• Align• Raise• Closing

• Listen• Ask• Wait

@Ketan_Makwana | #UKTOUR

@Ketan_Makwana | #UKTOUR

@Ketan_Makwana | #UKTOUR

@Ketan_Makwana | #UKTOUR

Psychology of Sales

• Sales is a psychology• Primal desire leads to the impulse to purchase• Consumers are not always interested in what

they gain but the fear of what they will lose• Perception and fear of danger are centric to

consumerism

@Ketan_Makwana | #UKTOUR

Actions in psychology

• Create anxiety – then produce a solution• Build markets that don’t exist• Develop obsession – built through:– Fear– Solutions– Stories

@Ketan_Makwana | #UKTOUR

Using ISBA™

• ISSUE – What are the issues• SOLUTIONS – What is the solution• BARRIERS – The challenges without solution• ACTION – Call to action by the consumer

@Ketan_Makwana | #UKTOUR

My 5 Tips Story Telling forSales Success

@Ketan_Makwana | #UKTOUR

TIP 1:WHAT IS THE ISSUE AND

SET THE PAIN IN

@Ketan_Makwana | #UKTOUR

TIP 2:COMMUNICATE SOLUTION

NOT FABs

@Ketan_Makwana | #UKTOUR

TIP 3:STRATEGY IS TO MAKE THE

CUSTOMER FEEL THEY WILL LOSE WITHOUT BUYING

@Ketan_Makwana | #UKTOUR

TIP 4:CREATE LIMITED OFFERING

TO ENHANCE PURCHASE MOTIVATION

@Ketan_Makwana | #UKTOUR

TIP 5:CREATE A CALL TO ACTION

@Ketan_Makwana | #UKTOUR

Thanks for Listening

Makwana Consulting – Strategy | Management | Private EquityEnterprise Lab - Skills | Training | CoachingRockstar Startup - Funding |Mentoring | Incubation

Email: ketan@enterpriselab.co.uk Email: ketan@rockstaryouth.co.uk Twitter: @Ketan_MakwanaLinkedin: Ketan Makwana

Facebook: facebook.com/enterpriselab

@Ketan_Makwana | #UKTOUR

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