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Disaster Recovery & Business Continuity
Dell IT Executive Learning Series
Presented byRich Armour, Debi Higdon &
Mitchell McGovern
THIS PRESENTATION SUMMARY IS FOR INFORMATIONAL PURPOSES ONLY AND MAY CONTAIN TYPOGRAPHICAL ERRORS AND TECHNICAL INACCURACIES. STATEMENTS ARE THE OPINIONS OF THE PRESENTER(S) AND DO NOT NECESSARILY REFLECT THE VIEWS OF DELL. THE CONTENT IS PROVIDED AS IS, WITHOUT EXPRESS OR IMPLIED WARRANTIES OF ANY KIND.
© 2006 Dell Inc. All rights reserved.
Trademarks used in this text: Dell and the DELL logo are trademarks of Dell Inc. Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell Inc. disclaims any proprietary interest in trademarks and trade names other than its own.
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3 of 23Copyright © 2006 Dell Inc. All Rights Reserved
Disaster Recovery & Business Continuity
Leadership
Do I need Continuous Operations?
What’s the Cost?
Where is My Risk?
What’s most important?Is everyone in the Loop?
What won’t work?
Hardened Data Centers?
Invi
sibl
e Fa
ilove
r?
Keep
ing
it Ev
ergr
een
Build it in, Don’t bolt it onWhat about that “extra” capacity?
Will My Systems Failover?
4 of 23Copyright © 2006 Dell Inc. All Rights Reserved
Integrated Business Continuity Program
BusinessContinuityBusinessContinuity
DynamicCall
Routing
DynamicCall
Routing
RedundantNetworkingRedundantNetworking
RecoverableApplicationsRecoverableApplications
BackupData
BackupData
ContingencyFacilities
ContingencyFacilitiesMultiple
DataCenters
MultipleData
Centers
TemporaryStaff
TemporaryStaff
Outsourcers& Vendors
Outsourcers& Vendors
= Components of I/T Disaster Recovery
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5 of 23Copyright © 2006 Dell Inc. All Rights Reserved
Integrated Business Continuity Program
BusinessContinuityBusinessContinuity
DynamicCall
Routing
DynamicCall
Routing
RedundantNetworkingRedundantNetworking
RecoverableApplicationsRecoverableApplications
BackupData
BackupData
ContingencyFacilities
ContingencyFacilitiesMultiple
DataCenters
MultipleData
Centers
TemporaryStaff
TemporaryStaff
Outsourcers& Vendors
Outsourcers& Vendors
= Components of I/T Disaster Recovery
Business Continuity Planning• Build Detailed Recovery Plans for Key
Business Facilities & Capabilities– Call Centers– Factories & Distribution Centers– E-Commerce Sites– Service Centers
• Consider both routine & major disruptions• Balance risk & cost of disruptions against
cost of recovery capabilities• Communicate Plans to all Players• Build Business & I/T Disaster Recovery
capabilities• Run periodic exercises
6 of 23Copyright © 2006 Dell Inc. All Rights Reserved
Sep OctNov Feb MarApri
lMay
12
$...
$...
$...
$...
$...
$...
$...
$...
$...
$...
FinancialExposure
(Lost Profit or other metric)
Recovery Time
1
June
2
3
5
11
10
6
8
9
7
4
Dec
< $X Million
Jan
July
Aug Oct Nov Dec
Sep
Without DR Plan
$...
$X Million
Aug
Financial exposure reduced
DR
Implem
entedD
R Im
plemented
Recovery Time vs. Exposure
Link to Cost & Impact of Potential Disaster
4
7 of 23Copyright © 2006 Dell Inc. All Rights Reserved
Sep OctNov Feb MarApri
lMay
12
$...
$...
$...
$...
$...
$...
$...
$...
$...
$...
FinancialExposure
(Lost Profit or other metric)
Recovery Time
1
June
2
3
5
11
10
6
8
9
7
4
Dec
< $X Million
Jan
July
Aug Oct Nov Dec
Sep
Without DR Plan
$...
$X Million
Aug
Financial exposure reduced
DR
Implem
entedD
R Im
plemented
Recovery Time vs. Exposure
Link to Cost & Impact of Potential Disaster
Highlight Financial Benefits• Estimate financial exposure over the
recovery time for loss of each key facility• Determine best effort recovery time given
level of DR capability• Assess impact of program milestones…
– Additional Data Center is operational– Hardware is ordered– Hardware is installed– Applications are distributed & Data is
replicated• DR implementation starts delivering value
long before all capabilities are fully installed & tested
8 of 23Copyright © 2006 Dell Inc. All Rights Reserved
Where’s Your Risk?
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9 of 23Copyright © 2006 Dell Inc. All Rights Reserved
Where’s Your Risk?
Top 10 Risks1. Fire2. Thunderstorms3. Utility Interruptions4. Telecommunications Interruptions5. Flood or Surface Water6. Virus7. Heavy Rain or Snow8. Extreme Cold or Freezing Precip9. Water or Liquid Spill or Release10.Denial of Service Attack
Top 10 Risks1. Fire2. Thunderstorms3. Utility Interruptions4. Telecommunications Interruptions5. Flood or Surface Water6. Virus7. Heavy Rain or Snow8. Extreme Cold or Freezing Precip9. Water or Liquid Spill or Release10.Denial of Service Attack
10 of 23Copyright © 2006 Dell Inc. All Rights Reserved
Where’s Your Risk?
Leverage Your Insurance Carrier• Expert at risk analysis• Maintains extensive loss databases• Motivated to reduce your risk• Can drive premium reductions
Leverage Your Insurance Carrier• Expert at risk analysis• Maintains extensive loss databases• Motivated to reduce your risk• Can drive premium reductions
Top 10 Risks1. Fire2. Thunderstorms3. Utility Interruptions4. Telecommunications Interruptions5. Flood or Surface Water6. Virus7. Heavy Rain or Snow8. Extreme Cold or Freezing Precip9. Water or Liquid Spill or Release10.Denial of Service Attack
Top 10 Risks1. Fire2. Thunderstorms3. Utility Interruptions4. Telecommunications Interruptions5. Flood or Surface Water6. Virus7. Heavy Rain or Snow8. Extreme Cold or Freezing Precip9. Water or Liquid Spill or Release10.Denial of Service Attack
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11 of 23Copyright © 2006 Dell Inc. All Rights Reserved
Where’s Your Risk?
Other Risk Considerations• Tornado• Earthquake• Hurricane/Typhoon• Terrorist Attack• Human Error• Tsunami• Etc. . . .
Each Business & Locationwill have a unique Risk Profile
Leverage Your Insurance Carrier• Expert at risk analysis• Maintains extensive loss databases• Motivated to reduce your risk• Can drive premium reductions
Leverage Your Insurance Carrier• Expert at risk analysis• Maintains extensive loss databases• Motivated to reduce your risk• Can drive premium reductions
Top 10 Risks1. Fire2. Thunderstorms3. Utility Interruptions4. Telecommunications Interruptions5. Flood or Surface Water6. Virus7. Heavy Rain or Snow8. Extreme Cold or Freezing Precip9. Water or Liquid Spill or Release10.Denial of Service Attack
Top 10 Risks1. Fire2. Thunderstorms3. Utility Interruptions4. Telecommunications Interruptions5. Flood or Surface Water6. Virus7. Heavy Rain or Snow8. Extreme Cold or Freezing Precip9. Water or Liquid Spill or Release10.Denial of Service Attack
12 of 23Copyright © 2006 Dell Inc. All Rights Reserved
Determine Criticality of I/T Resources
DR ClassDR Class RTO*RTO*
IBusinessCritical
IBusinessCritical
IIBusinessEssential
IIBusinessEssential
IIIBusinessSupport
IIIBusinessSupport
1-4 Hrs1-4 Hrs
48 Hrs48 Hrs
Best EffortBest Effort
DR Class DescriptionDR Class Description
Any outage immediately impacts the businessAny outage immediately impacts the business
An extended outage (i.e., > 48 hours) impacts the businessAn extended outage (i.e., > 48 hours) impacts the business
An extended outage does not impact the businessAn extended outage does not impact the business
* Recovery Time Objective
What “impacts the business”?• Degrades business operations• Impacts customer experience• Results in financial loss• Erodes brand value• Creates unacceptable liabilities
Business Impact Analysis
1. Define Business Impact in terms relative to your business
2. Relate I/T Resources to Impact of their loss or degradation
3. Assess Applications, Data & Infrastructure
4. Ensure Single Points of Failure are identified & mitigated
5. Include components which support critical resources
6. Link to financial exposure7. Involve & validate with business
owners8. Make DR Class part of the
culture9. Periodically update
Business Impact Analysis
1. Define Business Impact in terms relative to your business
2. Relate I/T Resources to Impact of their loss or degradation
3. Assess Applications, Data & Infrastructure
4. Ensure Single Points of Failure are identified & mitigated
5. Include components which support critical resources
6. Link to financial exposure7. Involve & validate with business
owners8. Make DR Class part of the
culture9. Periodically update
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13 of 23Copyright © 2006 Dell Inc. All Rights Reserved
Four Levels of Continuity
Site
Platform
Redundant Systems Continuous server, storage, network access
Application Failover/ Load Balancing Continuous application access via clustering
SAN, NAS & DAS Continuous data access
Backup and Restore Tape backup, off-site storage
Site/Datacenter Failover Re-route users and data to replicated sites
Site Recovery Remote or commercial recovery facilities
Data
Application
High Availability System Features Hot-swappable, redundant components with mission-critical support
Rapid Equipment Replacement Vendor services and financing programs
14 of 23Copyright © 2006 Dell Inc. All Rights Reserved
Lay the Foundation:Tier and Protect Your Data
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15 of 23Copyright © 2006 Dell Inc. All Rights Reserved
I/T Resources to be AnalyzedI/T Resources to be AnalyzedI/T Resources to be Analyzed
Single Point of Failure (SPOF) Analysis
Single Point of Failure (SPOF)• A point in a system where if a failure
occurs, there is no redundancy to compensate for it
• Systems can have more than one “single point of failure”
• One SPOF in a critical component can overshadow well engineered redundancies & resilience in the rest of the system
• Removal of all SPOFs usually not cost effective
• Leverage Failure Mode & Effect Analysis(FMEA) & other tools
Single Point of Failure (SPOF)• A point in a system where if a failure
occurs, there is no redundancy to compensate for it
• Systems can have more than one “single point of failure”
• One SPOF in a critical component can overshadow well engineered redundancies & resilience in the rest of the system
• Removal of all SPOFs usually not cost effective
• Leverage Failure Mode & Effect Analysis(FMEA) & other tools
Conduct analysis of Single Points of Failure (SPOF) in Class I (Business Critical) Systems to ensure Business Continuity
Conduct analysis of Single Points of Failure (SPOF) in Class I (Conduct analysis of Single Points of Failure (SPOF) in Class I (Business Business Critical) Systems to ensure Business ContinuityCritical) Systems to ensure Business Continuity
Data Center FacilityData Center FacilityPowerPower
EnvironmentalEnvironmentalStorageStorageServersServers
Network – CampusNetwork – CampusNetwork – Long-HaulNetwork – Long-Haul
Network – FacilityNetwork – Facility
DataData
MiddlewareMiddlewareApplication SoftwareApplication Software
Client SystemsClient Systems
Shared ServicesShared Services
Up Stream SystemsUp Stream Systems
16 of 23Copyright © 2006 Dell Inc. All Rights Reserved
Build the Team . . . Manage the Complexity
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17 of 23Copyright © 2006 Dell Inc. All Rights Reserved
Build the Team . . . Manage the Complexity
• Application teams• Data Management• I/T Operations & Engineering• Networking & Telecom• Facilities• Business Customers• Business Continuity Program• Our Program Approach…
– 20,000+ Tasks– 2 years– Dedicated PMO driving
extended virtual teams– Phased Program– Earned Value & Scorecarding
18 of 23Copyright © 2006 Dell Inc. All Rights Reserved
Don’t Assume Infrastructure Will Work When Disaster Strikes
EventEventEvent Potential ImpactPotential ImpactPotential Impact Planning ConsiderationsPlanning ConsiderationsPlanning Considerations
Ice StormIce StormIce Storm Land-based Phones DownLandLand--based Phones Downbased Phones Down Assure wireless connectivityAssure wireless connectivityAssure wireless connectivity
Area EvacuationArea EvacuationArea Evacuation Highways jammedHighways jammedHighways jammed Provide remote access capabilitiesProvide remote access capabilitiesProvide remote access capabilities
Highways impassableHighways impassableHighways impassable Provide remote access capabilitiesProvide remote access capabilitiesProvide remote access capabilities
Security eventSecurity eventSecurity event Network downNetwork downNetwork down Ensure DR plans available off-lineEnsure DR plans available offEnsure DR plans available off--lineline
Internet WormInternet WormInternet Worm Internet downInternet downInternet down Maintain local copies of critical filesMaintain local copies of critical filesMaintain local copies of critical files
Hazmat EventHazmat EventHazmat Event Data Centers inaccessibleData Centers inaccessibleData Centers inaccessible Ensure robust remote access & system management as well as DC management capabilities
Ensure robust remote access & Ensure robust remote access & system management as well as DC system management as well as DC management capabilitiesmanagement capabilities
Building unusable – no HVACBuilding unusable Building unusable –– no HVACno HVAC Relocation of critical usersRelocation of critical usersRelocation of critical users
Area Power OutageArea Power OutageArea Power Outage Cell & land phones downCell & land phones downCell & land phones down Designate sites which will have power & can support e-mail & IM, provide radios to key personnel
Designate sites which will have Designate sites which will have power & can support epower & can support e--mail & IM, mail & IM, provide radios to key personnelprovide radios to key personnel
HurricanesHurricanesHurricanes All of the above – total threatAll of the above All of the above –– total threattotal threat Tabletop dry run of DR plansTabletop dry run of DR plansTabletop dry run of DR plans
Data Center damageData Center damageData Center damage
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19 of 23Copyright © 2006 Dell Inc. All Rights Reserved
Consolidate, Lock Down &Bullet Proof Your Data Centers
• UPS & Generator Backup
• Diverse Power Feeds• Fire Protection• Physical Security &
Access Control• Alarms & Sensors• Dual Path Network
Routing• Dual Path Power
Routing• N+1 Redundancy• Environmental Controls• Expandable• Manual EPO• Facility Hardening
Data Center Considerations• Plan for the future• Identify & Mitigate Single Points of Failure• Use Threat Assessment & Business Impact
Analysis to drive design & capabilities• Balance trade-offs between DC hardening &
failover capabilities
Data Center Considerations• Plan for the future• Identify & Mitigate Single Points of Failure• Use Threat Assessment & Business Impact
Analysis to drive design & capabilities• Balance trade-offs between DC hardening &
failover capabilities
20 of 23Copyright © 2006 Dell Inc. All Rights Reserved
Leverage Always On, Active-Active,75/75 Architecture
Fully Redundant Fiber NetworkFully Redundant Fiber Network
WorkloadBalanced Across
Multiple Data Centers
Active/Active
• Redundant, load balanced infrastructure runs as fully distributed production environment
• Each Data Center runs 75% of peak capacity/100% of normal• Redundant Fiber Network for scalability & reliability• Failover is automatic & instantaneous: loss of capacity, not data or
function• Floor plan allows immediate expansion for extended recovery
•• Redundant, load balanced infrastructure runs as fully distributeRedundant, load balanced infrastructure runs as fully distributed d production environmentproduction environment
•• Each Data Center runs 75% of peak capacity/100% of normalEach Data Center runs 75% of peak capacity/100% of normal•• Redundant Fiber Network for scalability & reliabilityRedundant Fiber Network for scalability & reliability•• Failover is automatic & instantaneousFailover is automatic & instantaneous: loss of capacity, not data or : loss of capacity, not data or
functionfunction•• Floor plan allows immediate expansion for extended recoveryFloor plan allows immediate expansion for extended recovery
Real-Time Data ReplicationReal-Time Data Replication
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21 of 23Copyright © 2006 Dell Inc. All Rights Reserved
Recovery StrategyRecovery Strategy
Database Recoverability – Still a Challenge
ActiveActiveActive
• Low Application Design Impact• Recovery time: 1-4 Hours• Failback Complex & Time Consuming• Supported by EMC SRDF, Oracle Data
Guard & other replication technologies
• Low Application Design Impact• Recovery time: 1-4 Hours• Failback Complex & Time Consuming• Supported by EMC SRDF, Oracle Data
Guard & other replication technologies
• High Application Design Impact• Recovery time: Instantaneous• Failback Less Complex & Time
Consuming• Requires application logic to support
data partitioning by instance
• High Application Design Impact• Recovery time: Instantaneous• Failback Less Complex & Time
Consuming• Requires application logic to support
data partitioning by instance
• Low Application Design Impact• Recovery time: Instantaneous• Failback Much Less Complex & Time
Consuming• Not well supported by existing
database products & technologies
• Low Application Design Impact• Recovery time: Instantaneous• Failback Much Less Complex & Time
Consuming• Not well supported by existing
database products & technologies
Features/ToolsFeatures/Tools
App(2)App(2)App(2)
ActiveActiveActive ActiveActiveActive
StandbyStandbyStandby
App(1)App(1)App(1) App(2)App(2)App(2)
HotHotHot
App(1)App(1)App(1) App(2)App(2)App(2)
ActiveActiveActive
App(1)App(1)App(1)
Hot/Standby
Hot/Standby
Partitioned Active/Active
Partitioned Active/Active
Database Active/Active
Database Active/Active
ModelModel
22 of 23Copyright © 2006 Dell Inc. All Rights Reserved
Make Testing a Regular Cycle…•Test some Apps each Quarterly•Test all Business Critical App Annually•Each Test requires planning, staging, execution & analysis
Make Testing a Regular Cycle…•Test some Apps each Quarterly•Test all Business Critical App Annually•Each Test requires planning, staging, execution & analysis
Disaster Recovery Testing
Q1Q1 Q2Q2 Q3Q3 Q4Q4
Objectives…• Validate recovery procedures• Demonstrate recoverability SLA• Identify recoverability problems• Test end-to-end failover integration
Objectives…• Validate recovery procedures• Demonstrate recoverability SLA• Identify recoverability problems• Test end-to-end failover integration
Scope…• Business Critical Systems• Key systems of critical vendors• Paper review on some
Scope…• Business Critical Systems• Key systems of critical vendors• Paper review on some
Strategy…• Cross-Functional Planning• Limited Business Disruption• Not a one-time event
Strategy…• Cross-Functional Planning• Limited Business Disruption• Not a one-time event
Metrics…• Recovery time• Procedural Errors• Data Integrity• Functional Availability
Metrics…• Recovery time• Procedural Errors• Data Integrity• Functional Availability
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23 of 23Copyright © 2006 Dell Inc. All Rights Reserved
Make Testing a Regular Cycle…•Test some Apps each Quarterly•Test all Business Critical App Annually•Each Test requires planning, staging, execution & analysis
Make Testing a Regular Cycle…•Test some Apps each Quarterly•Test all Business Critical App Annually•Each Test requires planning, staging, execution & analysis
Disaster Recovery Testing
Q1Q1 Q2Q2 Q3Q3 Q4Q4
Objectives…• Validate recovery procedures• Demonstrate recoverability SLA• Identify recoverability problems• Test end-to-end failover integration
Objectives…• Validate recovery procedures• Demonstrate recoverability SLA• Identify recoverability problems• Test end-to-end failover integration
Scope…• Business Critical Systems• Key systems of critical vendors• Paper review on some
Scope…• Business Critical Systems• Key systems of critical vendors• Paper review on some
Strategy…• Cross-Functional Planning• Limited Business Disruption• Not a one-time event
Strategy…• Cross-Functional Planning• Limited Business Disruption• Not a one-time event
Metrics…• Recovery time• Procedural Errors• Data Integrity• Functional Availability
Metrics…• Recovery time• Procedural Errors• Data Integrity• Functional Availability
If it hasn’t been tested, it doesn’t work…
24 of 23Copyright © 2006 Dell Inc. All Rights Reserved
Where is your
Disaster Recovery Program?
Do you have one?
Where is your
Disaster Recovery Program?
Do you have one?
How Mature is Your DR Capability?
MATURE DR PROGRAM• Business continuity risks are
quantified and validated by Audit• Mission critical Apps are flagged
for special handling• Failover Tests are conducted
regularly• DR is part of every new solution• Business Continuity Plans are
fully supported by I/T contingency plans & capabilities
• Multiple Hardened Data Centers linked with redundant networking
• Mission Critical Applications are hosted in I/T Data Centers
• Applications are architected with transparent “always on” Active-Active DR
• Key Vendors’ Business Continuity Programs are regularly reviewed
• Key Vendors involved in DR tests
MATURE DR PROGRAMMATURE DR PROGRAM•• Business continuity risks are Business continuity risks are
quantified and validated by Auditquantified and validated by Audit•• Mission critical Apps are flagged Mission critical Apps are flagged
for special handlingfor special handling•• Failover Tests are conducted Failover Tests are conducted
regularlyregularly•• DR is part of every new solutionDR is part of every new solution•• Business Continuity Plans are Business Continuity Plans are
fully supported by I/T contingency fully supported by I/T contingency plans & capabilitiesplans & capabilities
•• Multiple Hardened Data Centers Multiple Hardened Data Centers linked with redundant networkinglinked with redundant networking
•• Mission Critical Applications are Mission Critical Applications are hosted in I/T Data Centershosted in I/T Data Centers
•• Applications are architected with Applications are architected with transparent transparent ““always onalways on”” ActiveActive--Active DRActive DR
•• Key VendorsKey Vendors’’ Business Continuity Business Continuity Programs are regularly reviewedPrograms are regularly reviewed
•• Key Vendors involved in DR testsKey Vendors involved in DR tests
HIGH RISK DR PROGRAM• Business continuity risks have not
been quantified• Mission critical Apps are not
formally identified• Apps are rarely tested for failover• DR capability is an after thought,
not part of the development process
• Business Continuity Plans are independent of any I/T DR programs
• Data Centers are not supported by adequate power & environmental redundant systems
• Mission Critical Applications are hosted in a variety of locations in & out of Data Centers
• Applications must be manually failed over to backup systems or sites
HIGH RISK DR PROGRAMHIGH RISK DR PROGRAM•• Business continuity risks have not Business continuity risks have not
been quantifiedbeen quantified•• Mission critical Apps are not Mission critical Apps are not
formally identifiedformally identified•• Apps are rarely tested for failoverApps are rarely tested for failover•• DR capability is an after thought, DR capability is an after thought,
not part of the development not part of the development processprocess
•• Business Continuity Plans are Business Continuity Plans are independent of any I/T DR independent of any I/T DR programsprograms
•• Data Centers are not supported by Data Centers are not supported by adequate power & environmental adequate power & environmental redundant systemsredundant systems
•• Mission Critical Applications are Mission Critical Applications are hosted in a variety of locations in hosted in a variety of locations in & out of Data Centers& out of Data Centers
•• Applications must be manually Applications must be manually failed over to backup systems or failed over to backup systems or sitessites
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25 of 23Copyright © 2006 Dell Inc. All Rights Reserved
Key Takeaways . . .
Getting It Done . . .• Start with Leadership• Integrate with the Business• Assess the Risks• Identify the Critical
Resources• Balance Cost & Benefit• Involve the Entire Team• Harden your Data Centers• Go Active-Active• Assume Nothing Will Work• Do a Full Failover
Getting It Done . . .Getting It Done . . .•• Start with LeadershipStart with Leadership•• Integrate with the BusinessIntegrate with the Business•• Assess the RisksAssess the Risks•• Identify the Critical Identify the Critical
ResourcesResources•• Balance Cost & BenefitBalance Cost & Benefit•• Involve the Entire TeamInvolve the Entire Team•• Harden your Data CentersHarden your Data Centers•• Go ActiveGo Active--ActiveActive•• Assume Nothing Will WorkAssume Nothing Will Work•• Do a Full FailoverDo a Full Failover
26 of 23Copyright © 2006 Dell Inc. All Rights Reserved
Key Takeaways . . .
Getting It Done…• Start with Leadership• Integrate with the Business• Assess the Risks• Identify the Critical Resources• Balance Cost & Benefit• Involve the Entire Team• Harden your Data Centers• Go Active-Active• Assume Nothing Will Work• Do a Full Failover
Getting It DoneGetting It Done……•• Start with LeadershipStart with Leadership•• Integrate with the BusinessIntegrate with the Business•• Assess the RisksAssess the Risks•• Identify the Critical ResourcesIdentify the Critical Resources•• Balance Cost & BenefitBalance Cost & Benefit•• Involve the Entire TeamInvolve the Entire Team•• Harden your Data CentersHarden your Data Centers•• Go ActiveGo Active--ActiveActive•• Assume Nothing Will WorkAssume Nothing Will Work•• Do a Full FailoverDo a Full Failover
Keeping It Evergreen…
• Built DR into every Solution• Don’t Break into the “Piggy Bank”• Test it . . . Regularly!
Make DR part of your CultureEvery Project, Every App, Everyday
Keeping It EvergreenKeeping It Evergreen……
•• Built DR into every SolutionBuilt DR into every Solution•• DonDon’’t Break into the t Break into the ““Piggy BankPiggy Bank””•• Test it . . . Regularly!Test it . . . Regularly!
Make DR part of your CultureMake DR part of your CultureEvery Project, Every App, EverydayEvery Project, Every App, Everyday
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Questions & Answers
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