rise presentation-2012-01

Recommendations Improve the Search ExperienceProject Outline

Richard Nurse

http://www.open.ac.uk/blogs/rise

Why?

“The search engine on the library is not very user friendly. I had to find a specific article recommended in the text and it took several attempts to locate it.”

 “The search facility is poor and doesn’t find stuff that is supposed to be there”

http://www.flickr.com/photos/james_lumb/3921968993/sizes/z/in/photostream

New search system

http://www.flickr.com/photos/jiscimages/435135071/sizes/m/in/photostream/

New generation Discovery System from EBSCO

http://www.flickr.com/photos/davepattern/5808712333/sizes/z/in/photostream/

Could we do more?

“That recommender systems can enhance the student

experience in new generation e-resource discovery services”

Recommendations Improve the Search Experience?

Recommendations Improve the Search Experience?

Can you use search data to make recommendations?

Are recommendations useful in Discovery systems?

http://www.flickr.com/photos/davepattern/3473326634/sizes/z/in/photostream/

http://www.open.ac.uk/blogs/rise

JISC funded project

February – July 2011

One of eight projects [list at http://bit.ly/gwCmNS]

JISC Activity Data Programme

http://www.flickr.com/photos/zerimski/5215633183/sizes/z/in/photostream/

"Every day I wake up and ask, 'how can I flow data better, manage data better, analyse data better?"

Rollin Ford, the CIO of Wal-Mart

Why activity data?

http://www.open.ac.uk/blogs/rise

Loans Holds

Computer bookings

Library access

Library activity data

Loans Holds

Computer bookings

Library access

xx xx

Library activity data

Library systems environment

Scope of the project

Search interface

Algorithms & recommender code

Activity data

EZProxy

SFX

EDS

VLE

websitebookmarklet

What data is RISE using?

• Remote host • Date/Time• Oucu• Request• Status• Size of response• Referrer• User agent• Session

So what is in the EZProxy logs?

http://www.flickr.com/photos/vixon/116447718/sizes/m/in/photostream/

\"0\"|||\"137.108.143.168\"|||20110115235421|||\“nn1234\"|||\"GET http://libezproxy.open.ac.uk:80/connect?Session=st3ShtizgtrS7tU5&url=http://search.ebscohost.com/login.aspx?direct=true&site=edslive&scope=site&type=0&cli0=FT&clv0=Y&cli1=FT1&clv1=Y&authtype=ip&group=VCStud&bquery=War%20Against%20the%20Panthers HTTP/1.1\“|||302|||0|||\http://library.open.ac.uk/\|||\"Mozilla/5.0 (X11; U; Linux i686; en-US; rv:1.9.2.13) Gecko/20101206 Ubuntu/10.10 (maverick) Firefox/3.6.13\"|||\"t3ShtizgtrS7tU5\"

So what is in the EZProxy logs?

\"0\"|||\"137.108.143.168\"|||20110115235421|||\“nn1234\"|||\"GET http://libezproxy.open.ac.uk:80/connect?Session=st3ShtizgtrS7tU5&url=http://search.ebscohost.com/login.aspx?direct=true&site=edslive&scope=site&type=0&cli0=FT&clv0=Y&cli1=FT1&clv1=Y&authtype=ip&group=VCStud&bquery=War%20Against%20the%20Panthers HTTP/1.1\“|||302|||0|||\http://library.open.ac.uk/\|||\"Mozilla/5.0 (X11; U; Linux i686; en-US; rv:1.9.2.13) Gecko/20101206 Ubuntu/10.10 (maverick) Firefox/3.6.13\"|||\"t3ShtizgtrS7tU5\"

date and time

So what is in the EZProxy logs?

\"0\"|||\"137.108.143.168\"|||20110115235421|||\“nn1234\"|||\"GET http://libezproxy.open.ac.uk:80/connect?Session=st3ShtizgtrS7tU5&url=http://search.ebscohost.com/login.aspx?direct=true&site=edslive&scope=site&type=0&cli0=FT&clv0=Y&cli1=FT1&clv1=Y&authtype=ip&group=VCStud&bquery=War%20Against%20the%20Panthers HTTP/1.1\“|||302|||0|||\http://library.open.ac.uk/\|||\"Mozilla/5.0 (X11; U; Linux i686; en-US; rv:1.9.2.13) Gecko/20101206 Ubuntu/10.10 (maverick) Firefox/3.6.13\"|||\"t3ShtizgtrS7tU5\"

User name

So what is in the EZProxy logs?

\"0\"|||\"137.108.143.168\"|||20110115235421|||\“nn1234\"|||\"GET http://libezproxy.open.ac.uk:80/connect?Session=st3ShtizgtrS7tU5&url=http://search.ebscohost.com/login.aspx?direct=true&site=edslive&scope=site&type=0&cli0=FT&clv0=Y&cli1=FT1&clv1=Y&authtype=ip&group=VCStud&bquery=War%20Against%20the%20Panthers HTTP/1.1\“|||302|||0|||\http://library.open.ac.uk/\|||\"Mozilla/5.0 (X11; U; Linux i686; en-US; rv:1.9.2.13) Gecko/20101206 Ubuntu/10.10 (maverick) Firefox/3.6.13\"|||\"t3ShtizgtrS7tU5\"

Request

So what is in the EZProxy logs?

RISE database

RISE database

user type | course code(s)

EZProxy

CIRCE

RISE database

People on course ‘A’ viewed resource ‘B’People who looked at resource ‘C’ also

looked at resource ‘D’

What can the data tell us?

Course recommendation

Relationship recommendation

Which are the most popular resources

This resource is being used by people studying this course

ISSNs DOI

Article information

Subject terms

But what isn’t there?

http://www.flickr.com/photos/kevharb/5466661946/sizes/z/in/photostream/

user type | course code(s)

Bibliographic data matching

EZProxy

CIRCE

So how do you improve your data?

EDS Crossref

So what about collecting more data?

http://www.open.ac.uk/blogs/rise

http://library.open.ac.uk/rise www.open.ac.uk/libraryservices/rise/

http://www.google.com/ig/directory?type=gadgets&url=library.open.ac.uk/rise/google_gadget/risesearch.xml

user type | course code(s)

Bibliographic data matching

Searches in RISE

EZProxy

CIRCE

RISE

So how do you improve your data?

EDS Crossref

RISE database

People on course ‘A’ viewed resource ‘B’

People who looked at resource ‘C’ also looked at resource ‘D’

People who searched for subject ‘E’ looked at resource ‘F’

What can the data tell us?

Course recommendation

Search recommendation

Relationship recommendation

People are looking at resources on this subjectSubject data

This resource is being used by people studying this course

Resource management

Getting a recommendation

Getting a recommendation

User A Module A123

Resource BRV=14

Views

User C Module A123

Resource BRV=15

Recommended Resource BRV=16

Views +1

User C Module A123

Resource BRV=17

Rate Useful +1

User C Module A123

Resource BRV=14

Rate Not Useful -2

Resource BRV=15

Views +1

Added a privacy policy to RISE, EDS and SFX interfaces

Privacy and opt-out URL

http://library.open.ac.uk/rise/?page=privacy

Data Protection and privacy

Open Data

http://www.flickr.com/photos/okfn/6262973028/sizes/z/in/photostream/

What next?

• Google Gadget search tool• Recommendations database• MACON• Learning Analytics

http://www.flickr.com/photos/shandrew/2102808886/sizes/m/in/photostream/

What next?

•EZProxy data

•Use other data sources

•Search terms

•Need more data

•License restrictions on metadata

Findings and lessons learnt

Resources

Blog: www.open.ac.uk/blogs/RISE

Code: http://code.google.com/p/rise-project/source/browse/trunk/rise/

http://www.flickr.com/photos/madeleinerobertson/5612180756/sizes/z/in/photostream/