rht it hiring & compensation trends 2011
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Kelly O’ConnellMetro Market Manager
Robert Half Technology
Company Overview
Robert Half International– Founded in 1948
– Pioneer in specialized staffing services
– Ranked number one in our industry in FORTUNE® magazine’s list of the “World’s Most Admired Companies” (March 22, 2010)
Robert Half Technology– Provides highly skilled IT professionals
– Conducts ongoing research on IT workplace trends
– Respected resource on IT hiring and employment
Robert Half Technology
Today’s Discussion
• The IT Hiring Environment
• Technical Skills in Demand
• 2011 Salary Trends
• The Value of Certifications
• Soft Skills in Demand
• Retention Strategies
• 5 Signs It’s Time to Hire
• The Benefits of Flexible Staffing
Robert Half Technology
The 2011 Salary Guide
• National starting salary ranges for IT positions in the United States and Canada
• Trends affecting IT hiring
• A review of in-demand skills and attributes
• Advice on building strong IT teams and maintaining employee morale
• Staffing for success
Robert Half Technology
Sources of the Data
• Interim and full-time placements made throughout the year from our offices in the United States and Canada
• Local insight from our staffing and recruiting professionals throughout our branch network
• Exclusive workplace research we conduct among CIOs and other executives
• An analysis of the current hiring environment and an extrapolation of current trends into 2011
Robert Half Technology
The IT Hiring Environment
• Solid IT teams are essential for firms to remain competitive
• 64 percent of executives interviewed said understaffing was an issue
• Firms are adding to IT teams to support a number of initiatives
• Companies remain highly selective when choosing candidates
• Most IT hiring activity is in healthcare, manufacturing, nonprofits, oil and gas, and high tech
Robert Half Technology
Skills most in demand…
Programming
Business mindset
Technological proficiency
Security
Robert Half Technology
Skills most in demand, con’t…
Infrastructure support
Electronic medical records
Networking
Robert Half Technology
Virtualization Web 2.0 All Microsoft® Products
Citrix
Citrix XenServer
Hyper-V
VMware ESXi
VMware ESX 3.5
VMware GSX Server
VMware Workstation
AJAX
Adobe Flash
Adobe Flex
PHP
Perl
Python
Ruby on Rails
Active Directory
Business Solutions
Dynamics
Exchange Server 2007
.NET
Office 2007
Silverlight
SharePoint Server
SQL Server 2008
Visual Studio
Windows Server 2008
Windows Vista
Windows 7
Current Need For …
All trademarks contained herein are the property of their respective owners.
Robert Half Technology
2011 IT Salary Trends
• On average, IT salaries in the United States are expected to increase 3.4 percent
• Salary ranges for select positions (national averages*):– Information Systems
Security Manager $99,500 - $137,750– Network Administrator $55,750 - $82,750– Web Developer $58,000 - $94,250– Desktop Support Analyst $46,500 - $68,250– Help Desk Tier 2 $36,750 - $47,750
*Refer to the Robert Half Technology 2011 Salary Guide to adjust salaries for your local market using the city variance index numbers provided in the guide.
Robert Half Technology
Technical Skills Can Boost Salary
Possessing specialized skills can provide candidates with additional pay on top of their base salary*
*Source: Robert Half Technology 2011 Salary Guide. Add the percentages shown, based on national averages, to IT salaries for select positions listed in the guide.
Cisco network administration skills: 9%
Java development skills: 7%
LAMP: 7%
Linux/Unix administration skills: 8%
.NET development skills: 7%
SharePoint skills: 11%
Virtualization skills: 8%
VoIP administration skills: 8%
Robert Half Technology
The Value of Certifications
• Provides clear evidence of an individual’s knowledge of a particular technology or practice
• Demonstrates candidate’s initiative
• Essential to lifelong learning
• In-demand certifications include:– Cisco– Linux– Microsoft – Project management– Security
Robert Half Technology
Soft Skills in Demand
It’s not just about the technology
• Leadership abilities
• Customer-service mindset
• Ability to work under pressure
• Written and verbal communication skills
• Ability to align business and IT goals
Robert Half Technology
Retention is Critical During a Recovery
• Keeping top talent is crucial for firms to be able to respond to increases in demand
• Employees begin to look for new opportunities as conditions improve
• To retain:
Re-recruitEstablish well-defined career
paths
Build skills through
cross-training
Consider flexible work
arrangements
Avoid employee burnout
Robert Half Technology
5 Signs It’s Time to Hire
Overtime is becoming the norm.
Service levels and work quality are deteriorating.
“Non-urgent” projects are deferred repeatedly.
Managers are stepping in regularly to handle day-to-day tasks.
Your organization can’t move on new opportunities.
Robert Half Technology
Hiring Plans in Action
• Outline clear skills requirements for the position
• Remain actively involved throughout the recruitment process
• Focus on professional networking – both online and in person
• Conduct phone interviews with applicants
• Work with a specialized staffing firm
Robert Half Technology
Staffing Flexibility:A Perennial Advantage
• Employing a mix of project professionals and full-time staff creates a built-in buffer.
– Help avoid layoffs
– Easily staff up
– Quickly respond to changing demands and requirements
– Give yourself protection from staffing mistakes
Robert Half Technology
Staffing Flexibility:A Perennial Advantage
• Staffing flexibility requires a holistic view of both short- and long-term needs
• First, look internally
• Add full-time hires for long-term needs and contract professionals for shorter-term project roles or expertise you only need occasionally
Robert Half Technology
Our Salary Calculator
• Online Salary Calculator makes it easy to quickly look up a single position and customize salary data for your city
• Access the Salary Calculator, and the latest insights on hiring and compensation trends, at: www.rht.com/SalaryCenter
Robert Half Technology
How We Can Help
• Refine salary packages for your market
• Offer additional information on local trends
• Provide guidance on staffing strategically
Benefits of working with Robert Half Technology:• Industry-leading reputation
• Fast and effective service
• In-demand professionals
• A global network
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