resume summary ac2015

RESUMEAlberto CabreraCell: 956 543 68 41

2118 East 20th Street, Brownsville, TX. 78521

acabrerah32@gmail.com

Qualification Summary:Customer Service Professional more than 10 years of experience. Able to handle a high volume of customer calls in a fast-pace environment, as well as personal credit analysis and collection management of client portfolio, with minimum supervision, while maintaining emphasis on the highest quality of consumer service. Have put on top 10 highest a branch Finance company in 2013 on sales over 100 branches in Mexico, opened it by myself in 2010, Comfortable in interacting with all levels of the organization and public. Experience:Service Loan Company, Brownsville, TX. Dec 2013 -March 2014, June 2014-January 2015Loan and Tax Service.Assistant Manager*Open new loans, renews, formers and collection by phone calling and chasing on the field.*Recognized by management for sensitivity and ability to handle difficult customers especially in collection.*We got over of loan volume as well as bad debt according to the goals of the company and the best performance of the branch the last 6 months in the Valley.Charlie Clark NISSAN March 2014-May 2014Sales of vehicles NISSAN Sales Executive*In charge of selling vehicles from BIDC (Business Internet Department Center) by appointment and financing area. Commercial Company Comernova-Dimex, Matamoros, Tam., Mexico. March 2010-Agust 2013Loans for teachers all Mexico and ISSSTE and IMSS Retirees.General Manager*Management and Personnel Administration as well as in charge of all operations, opening and closing branch.*Performed a variety of administrative duties.*In force responsible placing sales credits on the field to teachers of ISSSTE and IMSS retirees in Matamoros, Tamaulipas.Planning Consultants in Agribusiness and Rural Development Programs, June 2009-Dec 2009 Office of Consultation and consultancy in agribusiness in Chihuahua and Tamaulipas, Mexico.Promoter FONAGA*Promise in FONAGA program (National Fund Guarantees) , administered by the Bank of Mexico FIRA and monitoring of agricultural credit operations Matamoros and Reynosa, Tamaulipas Agencies .Financial Development, Matamoros, Tam., Mexico November 2008-April 2009Credit community in group in Mexico.Branch Coordinator*In charge of Credit Analysis community and client management, responsible for administrative control and branch staff.World Acceptance Corporation of Mexico, Matamoros, Tam. Mexico February 2007-Nov 2008Loan and Tax Service.Account Executive*In charge of credit analysis and management of client billing, collection by phone and chasing on the field.

Human Resource *Hiring personnel for selling credit compiled and maintained personnel records, verified employment and training.*Certificate of Completion from Workforce Solutions Cameron, Brownsville, TX. February 6, 2015. EducationBachelor of Agricultural Economics, 1995-1999University of Chapingo, Certified.Texcoco, Estado de Mexico, Mexico.Computer Skills: Word, Excel, Power Point, Data Base, Statistics Analysis System, Internet, Email, Fax.