reporting x factor 1

Sustainability reporting

X Factor

2

X Factors…

Stage presence X/5

Lyrics X/5

Ambition X/5

3

4

Legal & General

5

6

7

8

Legal & General

Stage presence 4/5

Liked:

Stakeholder survey online

Campaigns

Work on:

Video

9

Legal & General

Lyrics 3/5

Liked:

Data

Progress tables

Work on:

Charts

Explanation and context

10

Legal & General

Ambition 3/5

Liked:

Comprehensive set of targets

Work on:

Look beyond 2011

11

Legal & General

Stage presence 4/5

Lyrics 3/5

Ambition 3/5

X Factor 10/15

12

13

Clear structure

14

15

Clear progress reports

16

Core issues addressed

17

“We recognise that - as an industry - we have notdone a good job...

of effectively explaining the role of banks in society”

18

“The biggest disappointment

of my time at the FSA has

been the failure of firms, in

particular their senior

management, to learn the

lessons of past mis-selling"

19

Stage presence 3/5

Lyrics 4/5

Ambition 3/5

X Factor 10/15

Barclays

20

21

22

“These are truly defining times

for The Co-operative. In the

midst of an economic crisis, we

have continued to demonstrate

that a principled approach to

business, one that marries

competitiveness with

responsibility, can deliver

outstanding results.”

23

24

25

26

27

28

29

Work on

Make it more fun

Targets only one year?

30

Stage presence 3/5

Lyrics 5/5

Ambition 4/5

X Factor 12/15

The Co-operative