real life options

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It’s a Jigsaw

Tony Pearson

Director of Human Resources

Real Life Options

19 November 2012

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• What – share some of the thinking, actions and approaches adopted by RLO

• Why – opportunity to start a conversation

• How – this presentation

• Set context

• Specific examples

• Opportunity for questions

What? Why? and How?

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• Workforce in excess of 1,800

• Involved in the lives of 750 people

• Deliver 45 major contracts

• Freedom to manage, and accountability

• Speed

• Integrity

RLO Facts, Figures and Culture

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The puzzle – challenges, or opportunities?

Budget PressuresCommissioner Requirements

Management ChargeOverheads

Focus on Quality Service Delivery

Growth andTransition

Individual ServiceFunds, Person

Centred Approach

RLO Staff

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• Harmonisation and Standardisation of Terms and Conditions

• Corporate Restructure

• Introduction of Spans of Control

• Service Remodelling

Staffing and Structural Changes

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• Person Centred Training

• Person Centred Reviews

• Partnership with Helen Sanderson Associates

• Person Centred Housing

Commitment to Person Centred Practices

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• Maintained commitment to L&D

• Partnership arrangement with Acacia

• Retained internal ‘values’ training

• Creation of specialist Intensive Support Team

Re-focussed Learning and Development

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• Stability Index of 88%

• May 2012 – Investors in People Gold

• Services continue to be highly rated by the regulator

In Conclusion

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Thank You

Time for questions