rd 050 self_service_v6
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AIM
RD.050 BUSINESS REQUIREMENTS SCENARIOS
FUJAIRAH CHAMBER OF COMMERCE
Self ServiceAuthor: Raqmiyat Consultant
Creation Date: 28-April, 2014
Last Updated: 14-Jun-14
Document Ref: RD050_SELF_SERVICE_V6.0
Version: 6
Approvals:
Name Signature & Date
Mr.
Mr.
Copy Number_____
Core HR RD.050 Business Requirements Scenarios
Document Control
Change Record
3
Date Author Version
Change Reference
28Apr-14 Feras Ahmad 1.0 No Previous Document08-May-14
Feras Ahmad 3.0 No Previous Document
05-Jun-14 Feras Ahmad 4.0 No Previous Document14-Jun-14 Feras Ahmad 6.0 No Previous Document
Reviewers
Name Position
Mr. Kashif Project Manager – RaqmiyatMr. Sultan HR manager
Distribution
Copy No.
Name Location
1 Library Master Project Library2 Project Manager34
Note To Holders:
If you receive an electronic copy of this document and print it out, please write your name on the equivalent of the cover page, for document control purposes.
If you receive a hard copy of this document, please write your name on the front cover, for document control purposes.
Document Control iii
Doc Ref: RD050_CORE_V6.0April 13, 2023
Core HR RD.050 Business Requirements Scenarios
Contents
Document Control..........................................................................................ii
Implementation Scope..................................................................................4
Introduction to Oracle Self-Service...............................................................5
Business Process Identification.....................................................................6
SSHR – Suggestion Request..........................................................................7
SSHR – Pay Slip..............................................................................................8
SSHR – Applying for Leave............................................................................9
SSHR – Payment Status...............................................................................10
SSHR – Password Activation........................................................................11
SSHR – Pending Items.................................................................................12
SSHR – Request assignment to work overtime...........................................13
SSHR – Over Time Request.........................................................................14
Open and Closed Issues for this Deliverable..............................................15
Open Issues............................................................................................15Closed Issues.........................................................................................15
Document Control iii
Doc Ref: RD050_CORE_V6.0April 13, 2023
Self Service RD.050 Business Requirements Scenarios
Implementation Scope
This Requirement Definition Document (RD050) for Self Service documents the self service Requirements by Human Resources function of FUJCCI.
Doc Ref: RD050_SELF_SERVICE_V3.0April 13, 2023
Self Service RD.050 Business Requirements Scenarios
Introduction to Oracle Self-Service
The FUJCCI Employee and Manager Self-Service extends the functionality of the standard HR Back Office system. By enabling both employees and managers to participate in Human Resources management via a web browser.
What does Employee self-service mean?
Employee Self-Service means that the originator of a task is also the person responsible for that task. Using a standard web browser, the user accesses the HR data and performs a specific task, for example, registering a change of address. By transferring the responsibility for the task to the originator of the task, Data accuracy is increased and administration costs are reduced.
Some changes require an approver, e.g. an absence request must be approved by the requester’s line manager. In these cases, approvals are managed via Self-Service notifications, which reduces the time, effort and cost of normally cumbersome manual processes.
What is Manager Self Service?
The Manager Self-Service menu contains functions that a Manager can perform on behalf of his/her subordinates. The underlying difference between the Employee and the Manager Self-Service is that the Manager has the added responsibility to approve specific transactions via the Self-Service module, for example Leave of Absence. In Addition to the above, Additional functionality exist for managers such as viewing all appropriate information about subordinates and Change Manager as well as Management Information queries, Suitability Matching for open Jobs, Positions, competencies and Work Opportunities.
Doc Ref: RD050_SELF_SERVICE_V3.0April 13, 2023
Self Service RD.050 Business Requirements Scenarios
Business Process Identification
Self Service RD050 covers the following processes/functionalities:
- SSHR – Suggestion Request
- SSHR – Pay Slip
- SSHR – Applying for Leave
- SSHR – Payment Status
- SSHR - Password activation
- SSHR – Pending Items
- SSHR – Request assignment to work overtime
- SSHR – Over Time Request
Doc Ref: RD050_SELF_SERVICE_V3.0April 13, 2023
Self Service RD.050 Business Requirements Scenarios
SSHR – Suggestion Request Process:
SSHR – Suggestion Request Business Function:
Self service Date:
14-APRIL-2014Control Number:
SSHR – 01Mapping Team:
FUJCCI/RAQMIYATProcess Owner:
FUJCCI EmployeesLibrarian:
FUJCCI/RAQMIYATPriority (H, M, L):
MCore? (Y/N):
N
Process Number:CHR – 01
Description: FUJCCI Employees should be able to change their personal details in Oracle HRMS -SSHR
Assumptions N/A
Event
Description:This event will be initiated when employee needs to do the following:
Insert ideas Insert comments Insert suggestions
Number:CHR – 01
Type: System
Source Agent:HRMS consultant and FUJCCI employees
Mechanisms:HR Business User / Personnel to change FUJCCI Employee self-service on Oracle HRMS – Self Service
Process ID #
Description Type ElementaryBusiness Function
Result Agent Status
SSHR – 01.1
FUJCCI Self Service should be assigned to employees in Oracle HRMS – Self-service human resource ( SSHR)
System – FUJCCI Employee self service
Oracle Self Service Responsibility assigned
HRMS Consultant
SSHR – 01.2
FUJCCI Employees should have access to Personal details function
System – FUJCCI Employee self service
Oracle Self Service Responsibility assigned
HRMS Consultant
SSHR – 01.3
FUJCCI Employees should be able to do the following: Enter all his ideas and comments and
suggestions
System – FUJCCI Employee self service
Oracle Self Service
Personal details Created, Updated,Inactivated
FUJCCI employees
Doc Ref: RD050_SELF_SERVICE_V3.0April 13, 2023
Self Service RD.050 Business Requirements Scenarios
SSHR – Pay Slip Process: SSHR – PAY SLIP
Business Function: Human Resource
Date: 14-ARIL-2014
Control Number:SSHR – 02
Mapping Team:FUJCCI/RAQMIYAT
Process Owner: FUJCCI EMPLOYEES
Librarian:FUJCCI/RAQMIYAT
Priority (H, M, L):M
Core? (Y/N): N
Process Number:SSHR – 02
Description: FUJCCI Employees should be able to view employee pay slip in Oracle HRMS – Self service
Assumptions N/A
Event Description:This event will be initiated when employee needs to do the following:
View pay slip
Number: SSHR – 02 Type: System
Source Agent: FUJCCI Employees
Mechanisms:HR Business User / Employees to view pay slip on Oracle HRMS – Self service
Process ID #
Description Type ElementaryBusiness Function
Result Agent Status
SSHR – 02.1
FUJCCI Self Service should be assigned to employees in Oracle HRMS – Self-service human resource ( SSHR)
System – FUJCCI Employee self service
Oracle Self Service Responsibility assigned
HRMS Consultant
SSHR – 02.2
FUJCCI Employees should have access to Pay slip function
System – FUJCCI Employee self service
Oracle Self Service Responsibility assigned
HRMS Consultant
SSHR – 02.3
FUJCCI Employees should be able to do the following: View all element ( earnings , deductions, net
pay )
System – FUJCCI Employee self service Oracle Self Service
View and print pay slip
FUJCCI Employees
Doc Ref: RD050_SELF_SERVICE_V3.0April 13, 2023
Self Service RD.050 Business Requirements Scenarios
SSHR – Applying for LeaveProcess:
SSHR – Applying for LeaveBusiness Function:
Human ResourceDate:
14-04-2014Control Number:
SSHR – 03Mapping Team:
FUJCCI/RAQMIYATProcess Owner:
FUJCCI EmployeesLibrarian:
FUJCCI/RAQMIYATPriority (H, M, L):
MCore and Self-service? (Y/N):
Y
Process Number:SSHR – 03
Description: FUJCCI HR Department and employees should be able to enter and maintain FUJCCI Employee leaves in oracle HRMS – Core HR and self service
Assumptions N/A
Event Description:This event will be initiated when employees needs to do the following:
Apply for leaveNumber:
SSHR – 03Type: System
Source Agent:FUJCCI Employees
Mechanisms:HR Business User / FUJCCI Employees to maintain Leaves on Oracle HRMS – Core HR and self service
Process ID # Description Type
ElementaryBusiness Function
Result Agent Status
SSHR – 03.1 FUJCCI Employee can apply for leave through self service
System – FUJCCI Employee self service
Oracle Self Service Apply for leaveFUJCCI Employees
SSHR – 03.2
HR Department can create new leave for employee through core HR
System – FUJCCI Core HR
Oracle Core HR Apply for leave HR Department
SSHR – 03.3
Employee can view his net entitlement balance for his leave
System – FUJCCI Employee self service
Oracle Self Service View balanceFUJCCI Employees
SSHR – 03.4 Employee can attach document with leave request
System – FUJCCI Employee self service
Oracle Self Service Attach documentsFUJCCI Employees
Doc Ref: RD050_SELF_SERVICE_V3.0April 13, 2023
Self Service RD.050 Business Requirements Scenarios
SSHR – Payment StatusProcess:
SSHR – Payment StatusBusiness Function:
Human ResourceDate:
14-04-2014Control Number:
SSHR- 04Mapping Team:
FUJCCI/RAQMIYATProcess Owner:
FUJCCI Finance DepartmentLibrarian:
FUJCCI/RAQMIYATPriority (H, M, L):
MSelf-service? (Y/N):
Y
Process Number:SSHR - 04
Description: FUJCCI Employees should be able to view all pending items in work list on self service module
Assumptions N/A
Event Description:This event will be initiated when FUJCCI Finance Department needs to do the following:
Send notification to specific employee Number:
CHR – 04Type: System
Source Agent: FUJCCI Finance Department
Mechanisms:HR Business User / FUJCCI Employees can maintain the request on work list using self service
Process ID #
Description Type ElementaryBusiness Function
Result Agent Status
SSHR – 04.1
The FUJCCI employees can view the transaction in work list by using the self-service web page
System – FUJCCI Employee self service
Work list – self service
View payment status
FUJCCI Employees
SSHR – 04.2
FUJCCI Employees can do the following : See the status of his payment
System – FUJCCI Employee self service
System – FUJCCI Employee self service
View payment status
FUJCCI Employees
SSHR – 04.3
The FUJCCI Finance Department should fill the following data :
1. Employee Name 2. Salary Processed ( Yes / No)3. Type of payment (Transfer, Cheuqe) 4. The number of payment5. Date of payment6. Total amount 7. Comments
System – FUJCCI Employee self service
System – FUJCCI Employee self service
Fill the data FUJCCI Finance Department
Doc Ref: RD050_SELF_SERVICE_V3.0April 13, 2023
Self Service RD.050 Business Requirements Scenarios
SSHR – Password Activation Process:
SSHR – Password ActivationBusiness Function:
Human ResourceDate:
14-04-2014Control Number:
SSHR- 05Mapping Team:
FUJCCI/RAQMIYATProcess Owner:
FUJCCI HR DepartmentLibrarian:
FUJCCI/RAQMIYATPriority (H, M, L):
MSelf-service? (Y/N):
Y
Process Number:SSHR - 05
Description: FUJCCI IT manager should be able activate the password after the employee return to work
Assumptions N/A
EventDescription:
This event will be initiated when FUJCCI HR Manager needs to do the following: Send notification to IT manager to Activate the password for specific employee
Number:CHR – 05
Type: System
Source Agent: FUJCCI HR Manager
Mechanisms:HR Business User / FUJCCI HR Manager can maintain the request on work list using self service
Process ID #
Description Type ElementaryBusiness Function
Result Agent Status
SSHR – 05.1
The FUJCCI HR Manager can view the transaction in work list by using the self-service web page
System – FUJCCI Employee self service
Work list – self service
View Password activation
FUJCCI HR Manager
SSHR – 05.2
FUJCCI HR Manager can do the following : Select the employee who needs activation for
password Send the notification to IT manager IT Manager will activate the account
System – FUJCCI Employee self service
System – FUJCCI Employee self service
Activate the password
FUJCCI HR Manager / IT Manager
Doc Ref: RD050_SELF_SERVICE_V3.0April 13, 2023
Self Service RD.050 Business Requirements Scenarios
SSHR – Pending ItemsProcess:
SSHR – Pending ItemsBusiness Function:
Human ResourceDate:
14-04-2014Control Number:
SSHR- 06Mapping Team:
FUJCCI/RAQMIYATProcess Owner:
FUJCCI HR DepartmentLibrarian:
FUJCCI/RAQMIYATPriority (H, M, L):
MSelf-service? (Y/N):
Y
Process Number:SSHR - 06
Description: FUJCCI Employees should be able to view all pending items in work list on self service module
Assumptions N/A
Event
Description:This event will be initiated when FUJCCI Employees needs to do the following:
Approve the request Reject the request Return for correction Make delegation for all items on work list
Number:CHR – 06
Type: System
Source Agent: FUJCCI Employees
Mechanisms:HR Business User / FUJCCI Employees can maintain the request on work list using self service
Process ID #
Description Type ElementaryBusiness Function
Result Agent Status
SSHR – 06.1
The FUJCCI employees can view all items in work list by using the self-service web page
System – FUJCCI Employee self service
Work list – self service
View all item status
FUJCCI Employees
SSHR – 06.2
FUJCCI Employees can do the following : Approve the request Reject the request Return for correction Make delegation for all items on work list
System – FUJCCI Employee self service
System – FUJCCI Employee self service
Work list items Approved , Reject ,Returned for correction,delegated
FUJCCI Employees
Doc Ref: RD050_SELF_SERVICE_V3.0April 13, 2023
Self Service RD.050 Business Requirements Scenarios
SSHR – Request assignment to work overtimeProcess:
SSHR – Request assignment to work overtimeBusiness Function:
Human ResourceDate:
14-04-2014Control Number:
SSHR- 07Mapping Team:
FUJCCI/RAQMIYATProcess Owner:
FUJCCI HR DepartmentLibrarian:
FUJCCI/RAQMIYATPriority (H, M, L):
MSelf-service? (Y/N):
Y
Process Number:SSHR - 07
Description: FUJCCI HR Manager should be able to make Request assignment to work overtime on self service module
Assumptions N/A
Event
Description:This event will be initiated when FUJCCI HR Manager needs to do the following:
Approve the request Reject the request Return for correction
Number:CHR – 07
Type: System
Source Agent: FUJCCI Employees
Mechanisms:HR Business User / FUJCCI Employees can maintain the request on work list using self service
Process ID #
Description Type ElementaryBusiness Function
Result Agent Status
SSHR – 07.1
The FUJCCI HR Manager can create Request assignment to work overtime by using the self-service web page
System – FUJCCI Employee self service
Request assignment to work overtime – self service
View all item status
FUJCCI HR Manager
SSHR – 07.2
FUJCCI HR Manager can fill the following data : Administration letter number (Auto Generated
Number ) Set the date of administration letter Select FUJCCI Employee number and name Fill the subject of administration letter Fill the body of administration letter Approve the transaction Send the notification to Direct manager of
employee and the employee him self
System – FUJCCI Employee self service
System – FUJCCI Employee self service
Request assignment to work overtime Approved , Reject ,Returned for correction
FUJCCI HR Manager , FUJCCI Employee
Doc Ref: RD050_SELF_SERVICE_V3.0April 13, 2023
Self Service RD.050 Business Requirements Scenarios
SSHR – Over Time RequestProcess:
SSHR – Over Time RequestBusiness Function:
Human ResourceDate:
14-04-2014Control Number:
SSHR- 08Mapping Team:
FUJCCI/RAQMIYATProcess Owner:
FUJCCI HR DepartmentLibrarian:
FUJCCI/RAQMIYATPriority (H, M, L):
MSelf-service? (Y/N):
Y
Process Number:SSHR - 07
Description: FUJCCI Employee should be able to make Over Time Request on self service module
Assumptions N/A
Event
Description:This event will be initiated when FUJCCI HR Manager needs to do the following:
Approve the request Reject the request Return for correction
Number:CHR – 08
Type: System
Source Agent: FUJCCI Employees
Mechanisms:HR Business User / FUJCCI Employees can maintain the request on work list using self service
Process ID #
Description Type ElementaryBusiness Function
Result Agent Status
SSHR – 08.1
The FUJCCI Employee can create Over Time Request by using the self-service web page
System – FUJCCI Employee self service
Over Time Request – self service
View all item status
FUJCCI HR Employee
SSHR – 08.2
FUJCCI HR Manager can fill the following data : Select the administration letter number and its
date Fill the total working hours Approve the transaction Send the notification to Direct manager of
employee and the HR Manager
System – FUJCCI Employee self service
System – FUJCCI Employee self service
Over Time Request Approved , Reject ,Returned for correction
FUJCCI Employee
Doc Ref: RD050_SELF_SERVICE_V3.0April 13, 2023
Self Service RD.050 Business Requirements Scenarios
Open and Closed Issues for this Deliverable
Open Issues
ID Issue Resolution Responsibility Target Date
Impact Date
Closed Issues
ID Issue Resolution Responsibility Target Date
Impact Date
Doc Ref: RD050_SELF_SERVICE_V3.0April 13, 2023
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