quest global marketing-hr partnership

Post on 19-Jan-2015

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Here is an interesting presentation on how QuEST Global has leveraged Social Media to promote employer branding by having Marketing and HR (Talent Acquisition) partner with each other.

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©2013 QuEST Global Services Pte Ltd. The information in this document is the property of QuEST Global Services Pte Ltd. and may not be copied or communicated to a third party or used for any purpose other than that for which it is supplied without the written consent of QuEST Global Services Pte Ltd.

Linkedin Journey: HR and Marketing

©2013 QuEST Global Services Pte Ltd. Confidential 2

©2013 QuEST Global Services Pte Ltd. Confidential 3

* Adcorp

Marketing leads brand promotion activities HR ensures internal capability development in line with brand

promise Marketing defines brand promise and HR enable employees

deliver to the promise

Social media is driving the change

©2013 QuEST Global Services Pte Ltd. Confidential 4

Employee Life Cycle: Marketing interventions

Sourcing. Recruitment and Onboarding

Performance Management

Learning and Development

RecognitionExit and Beyond

Social Media, university relations, Employee touchpoint communicationOnboarding communication

Employee ownership communication Awareness

Awareness Success Stories Brand Training

Enhancing experience Success Stories

Alumni group moderationInformation sharing

©2013 QuEST Global Services Pte Ltd. Confidential 5

Our Employer Branding Strategy

University relations

Alumni reach out

Social Media

©2013 QuEST Global Services Pte Ltd. Confidential 6

Employer Branding in Action

©2013 QuEST Global Services Pte Ltd. Confidential 7

Results: Talent Brand Index

Marked improvement from 19%Ranked No 2 amongst our peers

©2013 QuEST Global Services Pte Ltd. Confidential 8

Results: Impacting Cost, Quality, and Time to Hire

8

©2013 QuEST Global Services Pte Ltd. Confidential 9

© 2013 QuEST Global, Inc. Confidential10

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