q2 2014 ssr meeting team 153

Q2 SSR MeetingTeam 153

May 22, 2014

Jacksonville Branch Office Life Number:

170002

• Comment Cards• Note Paper

• Sign-In Sheet• Supplies / Resources

Agenda

A Grand Welcome to Our New Team Members!

Bill LamneckMike MallariBobbie Carey

Andreana TeclerDave Powers

Tom Scarbrough

Introductions

Name

How long you have been with the company?

What brings you the most satisfaction at work?

Happy Birthday to…

Jim Oxford- 4/1Chris Nowlan – 4/5Joe Walker – 4/25Randy Gillis – 5/11Gee Gheerow- 5/18Joe Garger – 5/25

Susan Beegle – 6/16Renata Youngblood – 6/29

Happy Anniversary to…

Gery Justice - 15 years on 4/26Sam Johnson - 10 years on 5/13Jody LaMere - 7 years on 4/16

Adam Wrobelwski – 5 years on 4/3 Joe Walker - 5 years on 4/13

Duane Erickson - 4 years on 5/17Susan Beegle - 3 years on 6/13Jordan Bartlett - 1 year on 6/10

A Moment to Celebrate…

9

Jason Maurice is now FT!

A Moment to Celebrate…

10

FT SSR Faustino Aguilar’s baby is due 6/18!

A Moment to Celebrate…

11

Welcome back, FT SSR Kathy White!

Manager’s Awards

“Going Above and Beyond”

Gery Justice

Renata Youngblood

Jimmy Wenzel

Flexibility

Acting Like An OwnerLeading from

the Head and

the Heart

Bill Lamneck

Flexibility

Positivity

Inspire Trust

Faustino Aguilar

Faustino Aguilar

Faustino‘s Keebler Eviction

JODY RANDY JIM & AMY

Pictures of Oreo dump bins to come at:Publix 1099 Publix 393

Successes to Share!

Where we rank in the region…

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Staying in a stooping position for long periods of time puts stress on your tendons/ligaments

Change position frequently

Never kneel on a hard surface

Use something to cushion your knees ALL the time

Do not stand quickly from a kneeling

position

Kneeling & Stooping

SAFETY POLICIES

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The longer you kneel on a hard surface or stoop in an awkward position, the more at-risk you put yourself & higher probability of having a knee injury

Stand up slowly• Hold on to the shelf or other stable object as you stand up from a kneeling or

stooping position

If there is nothing to hold onto, simply place your hands on one knee & push yourself up slowly

Kneeling & Stooping

SAFETY POLICIES

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Kneeling & Stooping

Safety Pol icies

TIP & BEST PRACTICE

The only way to get to the lower shelves is by kneeling OR stooping

Make sure to change positions frequently

Consider stocking the lower shelf with one product, then switching to a higher shelf to reduce the time spent in an awkward position (alternating product & position)

Can you find what is correct with the SRs body position in the above picture?

What is wrong with how the SR is kneeling in the above picture?

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Kneeling & Stooping

Safety Pol icies

TIP & BEST PRACTICE

The only way to get to the lower shelves is by kneeling OR stooping

Make sure to change positions frequently

Consider stocking the lower shelf with one product, then switching to a higher shelf to reduce the time spent in an awkward position (alternating product & position)

Can you find what is correct with the SRs body position in the above picture?THAT’S RIGHT! The SR’s back is Straight!

What is wrong with how the SR is kneeling in the above picture?THAT’S RIGHT! The SR’s Knees are on a hard surface, no protection!

Safety Gear

Buy me at Wal-Mart for $5!!!

Safety Gear

Possible future - Mondelez

Garden Knee Pads

• Consult with store management to get Mondelēz product lowered to a level where a ladder is not needed– Many reps & managers have been very successful at getting the product lowered– This will reduce the dangers that exist when using a ladder– Reducing the amount of back stock at the store will also help lower the risk

• When at all possible, have the store pull the pallet into a more workable area– The best working position is to have the pallet accessible from the front & back to avoid reaching across the pallet to pull product to you – Reaching to pull product can put an excessive amount of force on your back & shoulders

• Avoid stepping on pallets if at all possible – Walk around to the other side of the pallet to pick product – If you must get on a pallet to get product, use one foot to place on the pallet & one foot off the pallet– Place your foot on the slat directly over the bottom wood– The slats on the pallet could be old & brittle

Tips for Reducing Backroom Incidents

• When you first enter into the back room, stop & take a look around to

see what potential hazards you may encounter

– Things change quickly, so be aware of your surroundings, including pallets on the

floor, holes in the floor, protrusions from the rack, etc…

– Never read any material or look at the laptop while walking

• Avoid carrying product down a ladder

– Very serious injuries have occurred from missing the bottom rungs & falling &

bumping the head or knee

– If you must pick product off of higher shelves on a ladder, try to find a way to lower

the product (into a shopping cart or hand off to someone) so you can use the 3 points

of contact while descending the ladder

• Make sure to follow proper procedure when folding carts

– Leave one side out & locked & rest the other carts inside the

first cart using the same procedure

– Never fold up both ends of the cart as the potential for injury

increases dramatically

Tips for Reducing Backroom Incidents

SAFETY POLICIES & BEST PRACTICES

• Keep hands inside the cart rail when pushing the cart through doorways

– Hands & fingers can get crushed against the wall or door frames if they are on the outside of the cart

• Wear slip resistant shoes when working, especially on wet OR snowy days

– Wipe off your shoes before entering the store– Look for wet spots on the floor in the back rooms– If you notice a wet spot, notify a store employee

or wipe up the wet area yourself

Tips For Reducing Backroom Incidents

SAFETY POLICIES

Tips for Reducing Backroom IncidentsSAFETY POLICIES

HAZARD : Debris in the back room or aisles

PREVENTION : Pick up cardboard, plastics & other Debris when observed; everyone is responsible for safety

HAZARD : Slippery surfaces in the aisles or back room

PREVENTION : Clean up spills or standing water when observed; wear slip resistant shoes

2 For U

Shoulder Stretch- June WHY: To avoid cumulative trauma disorders as well as to keep your body limber and in good physical condition. Flexibility in the upper back, shoulder, and scapular area is important for maintaining erect posture. How: This stretch is done with your fingers interlaced behind your back. Slowly move your arms away from your back until you feel a stretch in your shoulders and chest. Time / Rate: Arms behind Stretches should be held for 5 seconds and done 3 times. WHEN: As a daily stretching program and when you have shoulder, upper back, neck or elbow tension, tightness or discomfort. This is used to improve posture. REMEMBER: Do all exercises slowly and to your full capacity. Stretching should be felt in the shoulders and chest. Respect pain, numbness and tingling symptoms. Stop if it hurts! Stretching should never hurt. Only go to the point where the stretch feels comfortable, not painful.

Injury Prevention: Proper Lifting

• Size up the load BEFORE you lift— Knowing what you're doing and where you're

going will prevent you from making awkward movements while holding something heavy

• Clear a path• Keep your float and the product close to you

• USE YOUR LEGS-SAVE YOUR BACK

Injury Prevention: SAVE YOUR BACK

Back injuries are among the most common workplace injuries today

Wear and Tear

Repetition

Injury Prevention: SAVE YOUR BACK

Correct Incorrect

Please sign safety sign-off sheet for

both modules

What’s new with the company?

Soccer-”Pass the Love” Movement

3 Year Partnership as the OFFICAL

Sponsor/Snack/Cookie/Cracker/Candy/Gum of:

U.S. Men's & Women’s Soccer

Pass the Love POS

Summer

May 2014

New Oreo Mini Graphics

June 2014

2014 Q2 and Q3 New Items

2014 Q2 and Q3 New Items

Back to School

June 2014

Football

Fall 2014

Holidays

Fall 2014

Team 153BusinessUpdate

Best Practices to Getting Organized…

Sales• Measured on a monthly and quarterly basis

M1 2014: 101%M2 2014: 96.4%M3 2014: 100.9% _______________________________________________________________________________________________________

Q1 2014: 100.8%

M4: 111%M5: $216,695 needed to hit M5 obj. – 1 day to go*Average Saturday is ~$30,000

Team Unsaleables

How can we affect this as a team?

Deep Dive - Unsaleables

• Unsaleables have increased in some territories vs. PY

SSR Expectations

& Focuses

Folders and Materials

*Marker, Coupons, Blades, Samples, Paper for Notes,

Feedback Cards

Page 1: Updated Team Contact List

Page 2: Updated Store List

Page 3: 2014 GPS Policy

Page 4: 2014 HR Policy Signature Page

Page 5-8: Vision to Win SKU Mixes for Displays

Thank you!We have significantly less

inaccurate mileage and time in Cuberoute.

GPS Phones• No red phones• Minimal edits• Communicate issues

ASAP

Cuberoute• No Rounding

• Time entered by noon Sunday• “Off duty” for all breaks • Record CPISH Accurately

“Unquestioned integrity in everything we do”

CPISH – Integrity in Reporting

CPISH1. Check the invoice to verify the correct count for how many cases were received on the delivery.

2. Work the delivery and count how many cases did not get worked.

3. Count how many full cases you worked from back stock.

NOTE: Moving product to change a display or working partial cases/repacks from back stock does NOT count as cases worked: Each case that is shipped to the store can only be counted one time - when it is initially opened and put on the sales floor.

CPISH

What slows decreases our CPISH?

How can we improve our CPISH?

No Cell Phones on the Job

Communication

Email Confirmations for

EVERY shift.

Communication

Email recaps after EVERY

shift.

Start Times

SSRs are to arrive at stores AT LEAST 1 hour after the scheduled

delivery time.

• Reduce wait time for late trucks• Help manage budget issues

• If an SR gives you delivery times, but does not give a start time, make the judgment call

and start 1 hour after the delivery time (if delivered after 6 am).

Allocations and Stop Ships

What is an allocation? What is a stop ship?

What is the difference between these two documents?

1. 2.

PODs

Ensure store-generated invoice is…

Printed &

Signed

BEFORE working the delivery.

PODs

What if the receiver tells me it’s been

checked in and I’m okay to work it?

MerchandisingExecution

Backstock Focus• Repack boxes labeled• Like-items placed together • Heavy items stacked on the bottom• SKU facing OUT • Ad items together and easy to reach• CONDENSE product and carts…free

up carts in warehouse.

Walmart Theater Box

1.Fill the dump bin

2. Fill the home (shelf)

Walmart Go-Cup Dump Bin

Rotated, signed, crowned & mostly blue SKUs

Coupons:Leverage IRCs to DRIVE Sales

Q: What does IRC stand for?

Instant Redeemable Coupon

Shelf Tags and Display Signs

80

• Shelf tags present

• Tag is in correct location

Consumers will NOT buy if it does not have a price.

King Size at Speedy Checkout

Someone else will take this

space if we don’t.

What is wrong with this picture?

NOT VTW!

DON’T!

AFTER: DO!

What is wrong with this picture?

NOT BILLBOARDED!

DON’T!

What is wrong with this picture?

DON’T PLUG

DON’T!

What is wrong with this picture?

B E F O R E : A F T E R :

DON’T! DO!

Merchandising Standard

Don’t forget about

me!

What is the standard?• Billboarded• Back stock VTW• Shelf and displays full

• No OOSs • Tags and signage• POG integrity • Rotation – no OODs• Customer service

Focuses

1. Reduce waste-Rotate-Back stock -PODs

2. More PERFECT STORES3. 100% phone use4. CPISH – accurate; communicate

excessive repacks, dead locations…

Make it a great place to work.HAVE FUN and share success!

What do you need from me?

Do you have?

• Signed auto insurance policy and coverage declarations page?

• Manila Workman’s Comp. envelope for your car?

• The field sales policy page signed?

• Photo name badge & name tag?

Please let me know if you do not.