putting southeast wisconsin’s underemployed and unemployed back to work in high-tech, high-skilled...
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Putting Southeast Wisconsin’sUnderemployed and Unemployed Back to Work
in High-Tech, High-Skilled Jobs
Presented at
2007 Best Practices in Career and Technical Education Conference
September 28, 2007 Oklahoma City, OK
CNC Boot Camp
Melissa Hennessy
Employment ConsultantRacine County Workforce Development CenterRacine, WI
melissa.hennessy@goracine.org
Ed KnudsonExecutive DirectorWorkforce and Economic Development DivisionGateway Technical CollegeKenosha, WI
Knudsone@gtc.edu
Presented by:
Workforce Development Area
Numbers as of December 2006. Population is 2005 estimate, source: Wisconsin DWD.
Racine County
193,239 pop.WalworthCounty
98,496 pop.Kenosha County
158,219 Pop.
Kenosha County employer base• Number of businesses: 3,068• Number of employees: 78,648
Racine County employer base• Number of businesses: 4,134• Number of employees: 94,026
Walworth County employer base• Number of businesses: 2,697• Number of employees: 53,718
Gateway District in Workforce Development Area
Elkhorn Campus
CATI
Burlington Campus
Racine Campus
Bioscience CenterKenosha CampusHorizon CenterLakeview ATC
Kenosha County
Kenosha Campus• 27 Associate Degree programs• Health career labs
Center for Bioscience and Information Technology• Biomedical/pharmacology • Telecommunications/computer technology • IBM I Series• Assessment Center
LakeView Advanced Technology Center• Automated Manufacturing • Industrial Mechanical Tech• Certificate programs
Horizon Center For Transportation Technology • Opened Fall 2007• Automotive programs• Aeronautics
Racine County
Burlington Campus Center• Health Careers
Racine Campus• Cosmetology • Machine Tool Technician • Health Information Technology • Nursing • Engineering • Auto Shop
Center For Advanced Technology and Innovation (CATI)• Business Development• Workforce Development • Technology Innovation
Walworth County
Elkhorn Campus
• 13 associate degree programs
• Alternative High School
• Walworth County Job Center
• Walworth County Economic Development Alliance
Unemployment By County
KenoshaCounty
RacineCounty
WalworthCounty
2006 4,472 5,709 2,307
2005 4,672 5,885 2,318
2004 4,618 6,548 2,188
2003 5,089 7,629 2,464
2002 5,867 8,278 2,596
All figures are average monthly. Wisconsin DWD.
For Workforce Development Area:
Employment in Manufacturing
As of December 2005
# Manufacturing employers: 758
# Employed in manufacturing: 38,346
DWD March 2007
For Workforce Development Area:
All figures are estimates. Wisconsin DWD.
Number of CNC jobs: 630
Number of CNC jobs in
surrounding counties: 2,480
Projected annual increase: 3%
CNC Employment For Workforce Development Area:
Employers
Workforce DevelopmentCenters
Gateway
Skilled worker shortage
Job seekers
CNCprogramchanges
CNCCNCBOOTBOOTCAMPCAMP
Advanced Manufacturing
Network
TrainingTechnology Innovation
Workforce Development
Business Development
Workforce & Economic Development Division
Advanced Technology Centers
Promoting Economic Growth
Needs Analysis
• Machine Tool program closed
• Employment remains flat
• Area demand for CNC operators
• Focus group
• Demand-driven training
• Skills set requirements
• Establishing competencies
Employer Outreach
Boot Camp Synergy
EmployersEmployersEmployersEmployers
Employer outreach
Recruitment
Pre-assessments
Case management
Job placement
Job retention
Curriculum development
Instruction
Skills standards testing
Focus group
Completion ceremony
Promotion
• Notification to caseworkers and staff
• Postings at job centers• Gateway Technical College
website and brochures• Press releases and newspaper
articles• Word-of-mouth
Assessment
• Basic skills assessment• TABE testing for minimum math
and reading skills• NOCTI pre-test
Funding
Adult or dislocated worker • $2,200 per student
Available funding• VA• WIA• TAA• Vocational Rehab.• Community Development Block Grants• Federal Financial Aid• Self-pay• Employer-funded• Community benefactors
Curriculum Development
• Employer input• Change from on-campus program• Boot Camp is dynamic:
• Added metric measurements• Added team concepts• Manufacturing Skills Standards Council (MSSC)
credentialing• Student support time built in• Added Critical Core Manufacturing Skills (CCMS)
CNC Intro/Support Equipment Basics
CNC Machine Tool Operation
CNC Offsets and Operations
Gauging/Inspection
Introduction to Manufacturing Excellence
Manufacturing Shop Safety
Blueprint Reading
Applied Mathematics
Boot Camp Curriculum
Boot Camp Program Structure
• 14 weeks/5 days a week• 8 hours per day• 495 hour program• Simulate work environment
Skills Validation
• National Occupational Competency Testing Institute (NOCTI) Precision Machining assessment
• NOCTI score on student’s certificate
Precision Machining Assessment
Organization and Shop Practices
Measurement/Inspection
Drill Presses
Lathes
Metallurgical Processes and Heat Treating
Blueprint Interpretation and Process Planning
Layout and Bench work
Band Saw Machines
CNC Programming, Preparation, Operations
CNC Programming Using a CAM System
Vertical Milling Machines
Precision Grinding Machines
Competency categories assessed:
The NOCTI score report includes both a composite score and category scores for the assessment. Baseline skills and growth are measured in each of the categories listed above.
Average NOCTI Scores Boot Camps 4-7
72.50
59.15
40.97
0.00 20.00 40.00 60.00 80.00 100.00
National Avg.
Post-test Score
Pre-test Score
N=60
• Pre-test scores were 31.53 points below the national average
• Post-test scores were 13.35 points below the national average
• Participants increased their scores by 18.18 points after 14 weeks of CNC Boot Camp
Boot Camp Enrollments
0
5
10
15
20
1 2 3 4 5 6 7Boot Camp
# st
uden
ts
Enrolled Finished
Students enrolled compared to students finishing Boot Camp:
Boot Camps 1 - 7
Total enrollments: 120Total finishing program: 107
Employment Consultant
• Value-added approach starts with enrollment/orientation
• Identify and assist students with barriers to success
• Track attendance
• Assumes many roles
Defining The Participants
• Who (participant needs) drives EC role (width and depth)
• Broad range = challenges and opportunities• Age• Race• Education• Life and work experiences
Supporting Student Success
Employment Consultant serves as:• Mentor• Coach• Cheerleader• Enforcer and Reinforcer• Drill Sergeant (shared w/GTC Lead
Instructor)• Mother Confessor
Employment Consultant Value
• Is it really necessary? • Program design challenges for the
Employment Consultant• Value added approach starts with
enrollment/orientation• Communication – constant throughout
process• Recognizing the ‘teachable moments’
Contingency Planning
• Something for everyone to learn
• Introduced early
• Another tool to prepare participants for the workplace
Identifying Barriers To Success
• Transportation• Child care• Personal/family health• AODA• Shelter• Probation/parole required meetings• Reporting requirements from other
agencies• Behavioral issues
Minimizing Barriers
• Identify individual’s needs • Match to appropriate community
resources• Homeless shelter/meal programs• Department of Corrections• Health Care Network• Women’s Resource Center• Racine Vocational Ministries• Public Defender
Academic Barriers
• Time away from classroom
• Lack of study skills
• Lack of study environment
• Learning disabilities
Employment Preparation
• Job search/interviewing skills workshop
• One-on-one resume assistance• Mock interviews• Business Services Team marketing
efforts
Job Retention/Follow-Up
• Employment Consultant role does not end with employment
• Job search coaching continues
• Some require high level of support and involvement
• Locate resources for employment barriers: transportation, child care, community programs and resources and others
Post-Boot Camp Employment
• Employment figures reflect those participants that respond to post-Boot Camp tracking
• Reasons for non-employment in CNC… layoffs, job change, etc.
Unknown20%
Employed Other5%
Employed in CNC75%
For Boot camps1-5
Workforce Development Centers Support Employers
• Develop a qualified applicant pool• Coordinate employment interviews at
completion ceremony• Provide placement services
• Resume booklet• Direct employer contact
Program Value to Employers
• Employees with technical skills
• Employees with soft skills
• Improved work habits for new hires
• Improved employee retention
Program Value to Employers
Skills assessments:
• Value of NOCTI as a standard for skills assessment
• Value of Manufacturing Skills Standards Council (MSSC) credentialing
• Value of Critical Core Manufacturing Skills (CCMS) skills certificate
Manufacturing Skills Standards Council (MSSC) Credentialing
• Creation of a safe workplace
• Environmental safety inspections
• Emergency drills
• Correction of unsafe conditions
• Safety orientation training
• Safety equipment use
www.msscusa.org
• Work environment safety
• Safety-related maintenance
• Equipment monitoring for safety
• Operator safety
• Communication of safety
problems
Safety Assessment Competencies:
Critical Core Manufacturing Skills (CCMS)
• Developed by the Wisconsin Technical College System and area manufacturers as part of the Advanced Manufacturing Solutions initiative
• Focus on necessary skills in current manufacturing environment in four key areas:
• Productivity• Problem Solving• Teamwork• Adaptability
Critical Core Manufacturing Skills (CCMS)
• Integrated into Boot Camp through coursework and exercises
• Certificate awarded for score of 90% or higher
• Of Boot Camp 7 participants:
• 68% attained certificate• 25% achieved a perfect score
For more information:
http://www.wtcsystem.edu/initiatives/advmfg/mfg_skills.htm
Program Status
• On-campus program reinstated in Fall 2006 - program parallels Boot Camp curriculum
• Challenge of supply vs. demand and resources
• Program model applied to Welding Boot Camp and future other occupational Boot Camps
2005 2006 2007
Machine Tool Program Closed
Program receives state recognition
at 2006 GWDC, Appleton, WI
Program receives
Sustainable Racine Award
Boot Camp 1Jan. 3 - April 15, 200514 students
Boot Camp 2May 2 - August 5, 200515 students
Boot Camp 3 Sept. 12 - Dec. 16, 200518 students
Boot Camp 4 March 6 - June 9, 200615 students
Boot Camp 6 Nov. 7 - Feb. 16, 200713 students
Boot Camp 5 Sept. 13 - Dec. 15, 200618 students
Boot Camp 7May 7- Aug. 10, 200714 students
Program receives national recognition
at NAWB Forum 2005 Conference
Washington, DC Boot Camp Program resumes in response to area employer demand
CNC Boot Camp Program TimelineCNC Boot Camp Program Timeline
Lessons Learned
• Working with accelerated timelines
• Need for status meetings
• Value of the Employment Consultant
• Necessity of student tutoring
• Equipment availability
• What didn’t work: non-compliance with program policies
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