public sector surveys unit at statistics sweden

Public Sector Surveys Unit

At

Statistics Sweden

Disposition

• Actions to reduce respondent burden 2006-2010

• Results

Actions to reduce respondents burden• Respondent service

• Increased availability

• More efficient forms and instructions trough process data

• Reduced number off calls

• Inscourcing/outscourcing• More efficient resource allocation

• Process orientation

• Generic tools

Platform for Generic Tools

4

Generate answers

Load Sample

Infrastructure

SIV BKS EDIT SELEKT Administration

• The infrastructure communicates with:o tools for data collection and editing o administrative services

Coming Versions

5

Generate answers

Load Sample

Infrastructure

SIV BKS EDIT SELEKT

Duplicates

Scanning

GenerateProcess

data

WinDatiImputation

Administration

Sample

GenerateReports

GenerateAdmin

Interface

Print

Vision

6

Specify needs

Design/Plan

Build/ Test

Collect Process Analyse Commu- nicate

Generic Tools

Results

• Data Quality

• Response Burden

• Rationalization

Economic benefits

• Overall cost reduction of 30% • 50% lower costs for administration of production

systems• Staff cost reduction of 30%

Total cost reduction