providing remote computer support – the pros and cons (slides)
Post on 01-Jul-2015
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Small Business Computer Consulting Blog
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Providing Remote
Computer Support
-The Pros and Cons
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Remote Computer
Support is Hugely
Popular, Which is
No Surprise
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—The Time
Savings and
Flexibility Benefits
Are Very Clear
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1. Remote Support
is Highly
Convenient
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2. Allows
IT Professionals
to Work With
Minimal User
Distraction
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3. Allow Computer
Technicians to
Work Outside
of Normal
Business Hours
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1. Remote Support
Tools Don’t
Always Work
Perfectly
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2. Not Everything
Can Be Done
Without Physical
Access to a
Machine
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3. Remote Support
Removes the
“Personal
Touch”
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4. Bandwidth
Limitations
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The Disadvantages
Prove that While
Remote Support
Tools
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Should be
Part of Every
IT Professional’s
Toolbox,
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There are Times
When Appearing
On Site
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Makes Life Easier
and Enables a
Better Client
Relationship
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Do You Rely
Solely on
Remote Computer
Support Tools?
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Share Your
Experiences
in the Comments
Box Below
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SP Home Run is a registered trademark of SP Home Run Inc.
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Recommended Reading:
How to Start a Computer
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