product roadmap and upcoming release changes. agenda 1.big data module 2.mtm mobile 3.instant...

Product Roadmap and Upcoming Release Changes

Agenda

1. Big Data Module

2. MTM Mobile

3. Instant Insight

4. Program/Course Owner

5. Net Promoter

MTM for Big Data

Analytics should provide insight into common issues but also allow for the

discovery of issues that have yet to be uncovered through easy exploration of the

data.

Big Data Solution

Data Feed Solution Pass databases or

complex files Comprehensive and/or

custom data sets

Outsourced Big Data Analysis

Big Data Module Tableau License Set up Standard data feed

Data

Tools

Expertise

Big Data Module

Explore & discover hidden insights

Easily combine learning, talent & business data

Quickly build impressive visuals for presentations

Agenda

1. Big Data Module

2. MTM Mobile

3. Instant Insight

4. Program/Course Owner

5. Net Promoter

MTM for Mobile and Social

The insight from analytics should be a resource to all members of an organization, delivered in a form and timing that aligns to

their role.

Mobile and Social

• App for iPhone and Android devices

• Allow learner to navigate training catalog

• Integration of course ratings and feedback to facilitate training comparison and selection

• Foundation for data collection

Organization branding through

logo

Multiple search options

Training locations (not location

aware)

Star rating and average score Link to detailed

reviews

Course description from

LMS

Verbatim learner responses

Configurable learner

demographic

Star rating and average of

individual learner

Agenda

1. Big Data Module

2. MTM Mobile

3. Instant Insight

4. Program/Course Owner

5. Net Promoter

MTM for Business Intelligence

Analytics should provide insight into common issues but also allow for the

discovery of issues that have yet to be uncovered through easy exploration of the

data.

Instant Insight

Focus on Scrap Learning

Rating or Percentage $ Impact Root cause(s) Recommended

actions to address root cause

38%Scrap Learning

MTM Benchmark: 19%

Impact of scrap:

$192,024 view formula

Primary cause:

Course Quality details

Recommendations:Improve Labs details

Update Examples details

Agenda

1. Big Data Module

2. MTM Mobile

3. Instant Insight

4. Program/Course Owner

5. Net Promoter

Program/Course Owner

The insight from analytics should be a resource to all members of an organization, delivered in a form and timing that aligns to

their role.

Program/Course Owner

Administration/Integration Easy to define who they are and what they

are responsible for Survey Design

Beta Release - Session Feedback Course-Specific Questions

Provisioning and Distribution Link creation and distribution

Reporting Automation and easy access

Agenda

1. Big Data Module

2. MTM Mobile

3. Instant Insight

4. Program/Course Owner

5. Net Promoter

MTM for Continuous Improvement

The insights from analytics should drive continuous improvement through alignment

with market-leading methodologies.

Collect Data

Monitor & Report

AnalyzeImprove

Plan

Net Promoter

Infuse Net Promoter methodology throughout MTM

Ease implementation of Net Promoter methodology in MTM

NPS = 42%MTM Benchmark NPS = 19%

Questions?

Jeb MetricSenior Vice President, ProductKnowledgeAdvisorsjmetric@knowledgeadvisors.com