product page optimization

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5-Part Series: Best Practices for Increasing Conversions On Your E-Commerce Site: User Experience and Conversion Rate Optimization Through the end of 2012, we're once again teaming up with iGoDigital, a leading provider of personalization services that guide smarter retail, to present a 5-part webinar series. In each of these 30-minute webinars, we'll explore five aspects of the online shopping experience in order to enhance user-experience and increase conversions. We'll also leave time for questions at the end of each session. Homepage Landing/Category Page Product Page Shopping Cart Post-Purchase Page

TRANSCRIPT

@SlingshotSEO | www.SlingshotSEO.com

Brad SmithSlingshot SEO

@BradleyGSmith

INTRODUCTIONS

John Deines

@JMDeines

STEVEN SHATTUCKSlingshot SEO

@StevenShattuck

@SlingshotSEO | www.SlingshotSEO.com

@SlingshotSEO | www.SlingshotSEO.com

Product PagePart 3:

@SlingshotSEO | www.SlingshotSEO.com

“Give a man a fish…”» Key Product Page Elements

@SlingshotSEO | www.SlingshotSEO.com

Give a man to fish… » KEY PRODUCT PAGE ELEMENTS

LG 24.9 Cu. Ft. 33" Wide Stainless Steel French Door Refrigerator

@SlingshotSEO | www.SlingshotSEO.com

@SlingshotSEO | www.SlingshotSEO.com

Give a man to fish… » KEY PRODUCT PAGE ELEMENTS

PAGE ELEMENT

Above the Fold Breadcrumbs

Social Sharing Icons

High-Definition Pictures

Title

Model #

Description

Review Ratings | Product Questions

Local Savings

Product Collection: Availability Check

Price

Service Plans

Add to Cart

Add to Wish List

@SlingshotSEO | www.SlingshotSEO.com

@SlingshotSEO | www.SlingshotSEO.com

Give a man to fish… » KEY PRODUCT PAGE ELEMENTS

PAGE ELEMENT

Below the Fold Related Products

Related Products Images

Related Products Title

Related Products Model #

Related Products Reviews

Features

Specifications

Customer Reviews

Q & A

Delivery

Resources

Email Signup and Social Icons

@SlingshotSEO | www.SlingshotSEO.com

“Teach a man to fish…”» Identifying Key Product Page Elements

@SlingshotSEO | www.SlingshotSEO.com

Teach a man to fish… » IDENTIFY KEY PRODUCT PAGE ELEMENTS

Rich Snippets

Rich Snippets Google Webmaster Tools Help:http://bit.ly/Uu1MZr

Rich Snippets Structured Data Testing Tool:http://www.google.com/webmasters/tools/richsnippets

@SlingshotSEO | www.SlingshotSEO.com

Teach a man to fish… » IDENTIFY KEY PRODUCT PAGE ELEMENTS

Old Browser Size Tool: http://browsersize.googlelabs.com/

New Browser Size Tool: http://bit.ly/X4o0R5

@SlingshotSEO | www.SlingshotSEO.com

LG 24.9 Cu. Ft. 33" Wide Stainless Steel French Door Refrigerator

Teach a man to fish… » IDENTIFY KEY PRODUCT PAGE ELEMENTS

@SlingshotSEO | www.SlingshotSEO.com

@SlingshotSEO | www.SlingshotSEO.com

LG 24.9 Cu. Ft. 33" Wide Stainless Steel French Door Refrigerator

Teach a man to fish… » IDENTIFY KEY PRODUCT PAGE ELEMENTS

@SlingshotSEO | www.SlingshotSEO.com

@SlingshotSEO | www.SlingshotSEO.com

@SlingshotSEO | www.SlingshotSEO.com

Teach a man to fish… » IDENTIFY KEY PRODUCT PAGE ELEMENTS

PAGE ELEMENT

Above the Fold Additional Rich Snippets

Special Offers

Follow Price

Add to Registry

@SlingshotSEO | www.SlingshotSEO.com

Teach a man to fish… » IDENTIFY KEY PRODUCT PAGE ELEMENTS

PAGE ELEMENT

Below the Fold Support

Rewards

Related Category Links

Items Frequently Bought Together

@SlingshotSEO | www.SlingshotSEO.com

Teach a man to fish… » KEY TAKEAWAYS

» ALL PAGE ELEMENTS

» RICH SNIPPETS

» ABOVE THE FOLD

» COMPETITIVE ANALYSIS

@SlingshotSEO | www.SlingshotSEO.com

Overview: • Marry the online and offline experiences• Create customer urgency to order• Instill confidence in their order and your brand• Provide a great “shopping” experience• Utilize social media to reinforce the message• Create a product detail page abandonment strategy

@SlingshotSEO | www.SlingshotSEO.com

Create a Cross-Channel Experience

@SlingshotSEO | www.SlingshotSEO.com

Create Urgency and Instill Confidence• Create urgency with “Order

Soon, only 2 left in your size”• Multiple views of the product• Personalized Product

Recommendations to help a customer “shop”

• Reassuring the customer with value propositions:

1. Free Shipping & Exchanges

2. 365 Day Return3. 110% Price Guarantee4. Free 2 Day Shipping

@SlingshotSEO | www.SlingshotSEO.com

Maximize Social Influence and Display a Great Selection• Video is a powerful sales tool• Mimics video store shopping

experience with huge selection

• Help the customer find the right product with recommendations

• Pair this move with other similar flicks with “Frequently Bought Together”

• Outside verification of product with “Tomato-meter” and Facebook

@SlingshotSEO | www.SlingshotSEO.com

If 3% of your audience is going to buy anyways…

How to reach the other 97%?

@SlingshotSEO | www.SlingshotSEO.com

Create a Product Detail Page Abandonment Strategy

@SlingshotSEO | www.SlingshotSEO.com

@SlingshotSEO | www.SlingshotSEO.com

» November 13: Shopping Cart

» December 11: Post-Purchase Page

SlingshotSEO.com/resources/webcasts

Upcoming Webinars

iGoDigital observes behavior, asks questions, leverages

social profiles and analyzes “wisdom of the crowds” to

help retailers and consumer brands deliver the right

product to the right customer at the right time.

OUR TOOLBOX OF SERVICES:

Personalized Product Recommendations

Guided Selling Tools

Guided Search

Segment Builder

Visit iGoDigital.com or email TellMeMore@iGoDigital.com for more information

@SlingshotSEO | www.SlingshotSEO.com

WE STAY ON TOP OF BEST PRACTICES, EMERGING TRENDS, PEER REPORTING, & CHANGES IN THE SCIENCE OF THE INDUSTRY SO WE CAN RESPOND TO THE REALITIES WE ENCOUNTER.

Visit SlingshotSEO.com/Resources for more information

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